melisa
Apr 01, 2024
was quick helpful it required very little bit of work from me great prices
was a little dirty but other then that I'm satisfied I was able to do everything online and was quick they also had online deals which were so much needed. it's so far been no problems the lady at the front desk was kind and helpful.
Recommended: Yes
Michelle L Paine
Oct 17, 2023
Great Service, excellent deal!
I called several places in the area and this was the most affordable and although it's a bit out of the way for me, I honestly chose this facility because the staff was the friendliest and being able to reserve a unit online was super convenient and they had a great online special as well. I definitely appreciate the hassle free online reservation option. I'm super busy and needed to find a storage unit ASAP.
The gal walked me to my unit when I checked in and even showed me how to use the lock I purchased. Also love that there is an on-site manager on the premises 24 hours a day so I feel super safe storing my belongings there. Great experience, would definitely recommend to others!
Recommended: Yes
Bridget Goad
Aug 28, 2023
Easy quick
Nice place to rent very clean east fi get into
Recommended: Yes
Luana Howard
Jun 13, 2023
Summary of what?
The only complaint that I have is that I didn’t get to use the free move in truck because they only people who knew how to do that were out of town. I still have stuff that hasn’t made it there yet. Other than that EVERYTHING is awesome and I’m glad that Ive chosen ON GUARD for my storage!
Recommended: Yes
Debbie Winters
Dec 03, 2022
Very friendly
Very friendly and helpful to get me in the right size storage area.
Recommended: Yes
Jacqueline
Sep 18, 2022
Great price! Quick easy online reservations/payments!
Onguard storage was an extremely positive experience for me!
It was a last minute need to get storage! We found the best price with onGuard, an easy reservation system online and friendly professional help with Mari!!
Everything is clean!
Easy access!
Gated, safe storage area!
Easy online communication is quick , professional and thorough!!
Thank you OnGuard!
Jacqueline
Recommended: Yes
Lawrence Barlow
Jul 07, 2022
Great Storage, Nice Price
The storage facility is a little farther from my house, but it's over $20 less than the ones closer. Great communication from all concerned.
Recommended: Yes
Sherry R.
Jan 31, 2022
Great service
The owner/operator was very nice and helpful. Easy access to the storage units. The services offered are a huge help in moving.
Recommended: Yes
Indi Elvira
Sep 06, 2021
Move in was easy.
I would greatly recommend it, move-in was easy. The online reservation option is very useful, it let me reserve my unit without having to be in person. Pricing is good one of the lowest prices in town and great customer service!! The man that I contacted was very helpful and followed up with me to make sure I had reserved my unit with no trouble.
Recommended: Yes
Kamiakin Puyette
Sep 02, 2021
Awesome and friendly customer service
Needed a quick storage and they got it out to me in less then 10 minutes.
Recommended: Yes
Katie
Jun 20, 2021
Great customer service!
Great customer service and follow up! Highly recommend!
Recommended: Yes
Lucia Cuevas
Feb 28, 2021
The minute I decided to contact them I had a ЁЯСН friendly тШ║я╕П
Kathy, DidnтАЩt hesitate to show me the units all the way was laughter. Couple of days ago I was family and few friends had a little speech of my great experience had to recommend to all college and so on. IтАЩm so please to have chosen On Guard Mini Storage Yakima.ЁЯСМтШ║я╕П
Recommended: Yes
Lucia Cuevas
Feb 27, 2021
The boss is awesome!!!!
DidnÔÇÖt hesitated to show me the units IÔÇÖm so pleased and very appreciated. IÔÇÖm so amaze of the great decision I have done ON GUARD MINI STORAGE MY #1.
IÔÇÖve shared information in behalf of the units gave a little speech to half of my family and friend. Thanks to the staff friendly.Ôÿ║´©Å
Recommended: Yes
Sherry vetter
Dec 16, 2020
Have used this facility many times in past including other family members.
I needed place to store motorhome and was helped very promptly and courteously.
Recommended: Yes
Rafael Ceceña
Dec 05, 2020
Clean and safe
This place is clean, safe and good location. Excellent service
Recommended: Yes
Reina
Jul 06, 2020
Yesman
I like everything is nice here especially the attention to the customer
Recommended: Yes
Gage
Jul 05, 2020
Clean and nice
It is a nice and clean storage unit big enough for what ever you need
Recommended: Yes
Reina Arely Antonio
Jul 01, 2020
I put my application for one line
good place for rent is cheaper
Recommended: Yes
Mallory
May 14, 2020
Great place
Great customer service, the manager is awesome! Clean facility, easy access and reasonable price, everything I was looking for when looking for storage
Recommended: Yes
Teresa king
Apr 01, 2020
Amazing customer service
The paper work was very easy an there very friendly an big help an it's very clean over all there great. I love it
Recommended: Yes
Nikki
Mar 18, 2020
Amazing
Huge thanks for the help with my kiddos while I looked for the unit to fit our needs. Amazing ppl!
Recommended: Yes
Kay
May 16, 2018
Excellent Customer Service
I am very pleased with this facility. Paperwork was easy to fill out, Trey the Manager was very efficient and friendly. I would recommend this facility to a friend.
Recommended: Yes
Austin
Jul 07, 2016
Ok price, safe, ants everywhere though.
See the one line summary above.
Recommended: Yes
Pierce
Jun 19, 2016
Good sevices
Relatively cheap for a space, only place I cold find a 5x5.
Recommended: Yes
Wendy
Dec 28, 2015
I loved the service here the onsite manager was awesome.
They were friendly and I feel my things are safe. I recommend there services absolutely.
Recommended: Yes
Holly
Oct 29, 2015
Pleased Customer
The lady at the front desk was very helpful and I trust that my belongings will be safe there.
Recommended: Yes
Derrick
Sep 30, 2015
Was very user friendly. Plus, I get a Amazon gift card!
As soon as I reserved the unit with NO money down. I was promptly given a call from the local storage unit. I felt very taken cared of. Also, prices are good.
Recommended: Yes
derrick
Sep 26, 2015
Easy and quick.
Very friendly service. The prices were good. And as soon is rsvp i got a call to from them. Quick service.
Recommended: Yes
Marco
Sep 09, 2015
Good service, very accessible. better prices than other places.
Moving in was, easy fast and convenient. the storage was suitable for my needs.
Recommended: Yes
Felicia
Aug 29, 2015
Excellent
Excellent service and great security!
Recommended: Yes
sue and mia paolucci
Aug 27, 2015
customer service is excellent
jo was most cooperative with our everchanging move-in date
facility is very clean. would highly recommend. Feel our belongings are safe and secure. Love the access at any time to rotate starage items for holidays, etc.
Recommended: Yes
Corie
Aug 17, 2015
very great service! strait forward staff. ;)
Jill was very real, blunt, strait to the point, and extremely personable and polite. She understood my situation and made me feel very secure about their facility. Thank-you for pointing me in the right direction sparefoot! ;)
Recommended: Yes
Tabitha
Jul 09, 2015
It was a great experience.
The manager was very helpful and easy to do business with. Small talk was easy, and she made the whole experience fun. It was a big step for my fiancé and me, and it was nice that it was a good one.
Recommended: Yes
Brandon
Oct 25, 2014
Its ok cause its the cheapest in yakima wa but its hard to get stuff to the interior of unit
Recommended: Yes
Jessica Lucatero
Oct 22, 2014
Excellent
Excellent customer service, very fast and easy. Super clean facility. Excellent pricing. would recommend this facility to anyone.
Recommended: Yes
Wade
Oct 15, 2014
came here from u haul and was thrilled with Jo & Brandon's service you have gained a happy customer.
Recommended: Yes
April
Apr 30, 2013
Great service & communication from Jo and her staff. Very friendly, offered us free use of their business truck & made our day much easier. The woman that helped me make the reservation was also very pleasant, helpful & efficient. Great experience!!!!!
Recommended: Yes
m
Sep 24, 2010
Did not like this place
The cost kept changing, I should have received the first full month free but the manager wanted to pro-rate over 6 months.
Recommended: No
