Teresa Valdez
Mar 15, 2024
Ok overall
No light inside unit and door to access units has no door stop to keep it open while moving. Also, there’s a urine odor as you walk in
Recommended: Yes
Jorge
Nov 15, 2023
Good people
Very personable and friendly staff
Recommended: Yes
ROBERT JOHNSON
Oct 11, 2023
Very nice people, good experience!
Everything was orderly, and professional would recommend to friends!
Recommended: Yes
Carlos Pena
Aug 25, 2023
Great customer service
They were friendly and helpful.
Recommended: Yes
Elizabeth
May 31, 2023
Quick, Easy, affordable
Facility is clean, and easy to load and unload stuff. Provided lock is always nice since i didn't get to buy one.
Recommended: Yes
David P.
Sep 21, 2022
Decent rates, excellent staff
Picked this facility for its convenient location. Super clean storage area and the staff were friendly and even offered helpful advice. Wish they had move-in equipment for tenant use but they said people kept stealing them.
Recommended: Yes
John Gunnufsen
Sep 05, 2022
Great value and easy to get it set up
Really easy to rent the unit and unit was all ready for me when I got there
Recommended: Yes
Tabitha
Aug 17, 2022
Very good customer service.
Very good customer service and quick.
Recommended: Yes
Angela Ross
Jun 27, 2022
It was a great experience.
It was quick, easy, and things were explained thoroughly too.
Recommended: Yes
Mark Smith
Dec 25, 2021
always available and friendly.
this is my second unit to rent. the staff here is A. Always available to help and phone calls to remind you of events.
Recommended: Yes
Teddy Melton
Sep 06, 2021
Great Service
We'll run, clean, excellent service.
Recommended: Yes
Aritra Bhadra
Aug 30, 2021
Amazing storage unit
We moved in and space is great . Clean and good staff .
Recommended: Yes
Lawrence Benford
Apr 30, 2021
Very helpful staff
Staff was helpful, friendly and professional.
Recommended: Yes
John Belcher
Mar 29, 2021
A Good Place to Rent
The staff is polite and professional. The facility looks secure and is kept clean. They also provided me a complimentary lock with my unit.
Recommended: Yes
Limber
Mar 16, 2021
Limber
Very nice guys!! Thanks for *all you help*
Recommended: Yes
Carl
May 24, 2020
Great
Easy access and a large facility
Recommended: Yes
My-Linh
Mar 20, 2020
Very easy
It was really easy to set up my account with them in the office and I got good directions to my unit. When I opened it, the unit was clean and in good condition. Very happy with the service.
Recommended: Yes
Kyra
Feb 05, 2020
Made signing up easy
The facility is nice and I chose it because of the pricing. However the insurance monthly is really expensive and it kind of defeats the cheaper pricing. Everyone was really nice there!
Recommended: Yes
Dupree
Sep 15, 2019
Great Staff / management
This is in a feat location... staff is always professional, friendly.. Very well ran facility
Recommended: Yes
brenda
Jul 26, 2019
On time, friendly fast service, secure facility well kept.
On time, friendly fast service, secure facility well kept.
Clean, efficient check in! Easy access yet secure.
Recommended: Yes
Noel
Jun 25, 2019
I booked online and they were efficient and polite.
I walked in and they greeted me as they assisted other customers. When waited on He was very polite, discussed the unit I booked and drove me around to view the unit...it was too small. He didn't get flustered or irritated...we drove to a bigger unit and confirmed. Good experience being my 1st time renting a storage unit
Recommended: Yes
Shavon j
Jun 19, 2019
Great place
Very easy and clean unit. Very helpful also.
Recommended: Yes
Kenneth
Apr 28, 2019
Great experience
Very easy process. Streamlined and professional would definitely recommend this location for all your storage needs.
Recommended: Yes
yashira
Apr 28, 2019
Good Quality
Customer service was great and units were very clean.
Recommended: Yes
Dianne
Apr 04, 2019
An awesome deal
Fast and a good price! Even got one month free!
Recommended: Yes
Alejandro
Mar 27, 2019
Good costumer service
Clean, safe, good location, the people at the front office are attentive, friendly and knowledgeable of the products they offer and sale
Recommended: Yes
却慮
Mar 26, 2019
Simple during a stressful move
Everything was easy to schedule, update, and move in. Done and done.
Recommended: Yes
却慮
Mar 26, 2019
Simple during a stressful move
Everything was easy to schedule, update, and move in. Done and done.
Recommended: Yes
Debra
Mar 12, 2019
Professional
Very professional staff. Very helpful.
Recommended: Yes
Joseph
Dec 03, 2018
Professional facility
Professional service and the site is very clean well kept and the price is very reasonable.
Recommended: Yes
Christopher
Aug 06, 2018
Great customer service!!
Their team went above and beyond to assist me. Great customer service. Thanks!
Recommended: Yes
Nicole
Jul 28, 2018
The Great in Moving
Very straightforward and helpful. Received calls prior to move-in to make sure I had everything I needed. No surprises when I arrived. Quick and simple.
Recommended: Yes
Jose Carlos
Jul 18, 2018
Great customer service
Jim attended me right away. Very friendly and thoroughly covered everything.
Recommended: Yes
Jesse
Jul 04, 2018
very friendly
friendly service everything looked clean
Recommended: Yes
Nikki
Mar 25, 2018
Quick and efficient
The only feedback I could give that really kept me from giving a 5 Star is that I wasn’t shown a breakdown of the fees, I’d have liked them to explain that a little more, plus to go over what type of insurance coverage, etc.. and also to have been taken to the unit.. otherwise I was wondering around a building unable to find it on my own for a second.
Recommended: Yes
Matthew
Dec 11, 2017
Wish I could give six stars
I really don’t have the character space to say how great this place is. Just go on over and check it out. Best prices and very clean and friendly.
Recommended: Yes
Robert
Dec 09, 2017
Great place, nice people!
Very nice place and friendly staff! Very easy to book online for reservation.
Recommended: Yes
Robert
Dec 07, 2017
Nice place!
Very nice, clean place with friendly people! Got good deal on a big storage!
Recommended: Yes
Bryan
Nov 20, 2017
Great rate, great facility, great service
My rep was extremely knowledgeable. The price was wonderful and the facility is clean, secure, of top quality.
Recommended: Yes
Elane
Nov 19, 2017
Fast, friendly personel, no hassle move-in.
Friendly service, no hassle. After moving all day the last thing you want is issues. This place was fast efficient and friendly. It made the end of our day so much easier.
Recommended: Yes
KEITH
Sep 27, 2017
LIFE STORAGE WAS HELFUL IN EVERY WAY POSSIBLE ,!
life storage WAS VEWRY EFFICENT & WENT ABOVE & BEYOND MY EXPECTAITIONS,, DURING THIS DIFFICULT MOVE, & I ended up renting 2 units when I saw how well equipped they were , keith- round rock
Recommended: Yes
KEITH
Sep 26, 2017
the service & convienence was so outstatnding i rented 2 storages
these folks went over the top in making sure all of my needs were met ** they were efficient & very much on top of there game ,
Recommended: Yes
Chantell
Aug 31, 2017
Pain less easy as 123
My experience was quick. It Helped I reserved my unit online. They had my paper work ready. I was taken to the storage unit which was clean and ready. 100% recamend life sotrage
Recommended: Yes
Steve
Aug 17, 2017
Friendly and rapid service.
Good location. Lots of driving space. Helpful service personnel and manager.
Recommended: Yes
Ifeyinwa
Jul 27, 2017
Check in was quick and easy.
Quick and easy check in. Loved the option of filling out the forms online for a waiver on administrative fee. Also liked how they prorate your rent for move-in month and still give 2nd month rent free.
Recommended: Yes
Judy H.
Jul 13, 2017
Best Storage Found
This storage facility was the best price I found. I has great friendly customer service, clean grounds, organized and helpful.
Recommended: Yes
Mitzi
Jun 18, 2017
Awesome Experience!
Our moving experience at Life Storage was Great. Everyone was very friendly and made the entire process smooth and easy.
Recommended: Yes
Bob
May 21, 2017
Easy Move
Made moving easy. Use of a truck saved us from having to rent one. Great rates.
Recommended: Yes
Andrea
Apr 10, 2017
Fast friendly helpful
Friendly people, helpful people
Recommended: Yes
Ashley
Jan 31, 2017
Cheap clean good service
I liked that y'all had a truck available to help us move out stuff.
Recommended: Yes
Katrina
Oct 18, 2016
Uncle Bob's does it again!
We have used an Uncle Bob's three times now and they are consistently great. We not only used them twice in Texas but also in North Carolina. They must give great training on how to deliver great customer service.
Recommended: Yes
Melissa
Sep 28, 2016
Exceeded my expectations!!
After going on-line to reserve a storage unit, I showed up later to check in and to my surprise, all of my paperwork was ready. The rates are very reasonable and affordable. Michelle, the lady who checked me In, was very friendly and knowledgeable, and took her time expexplaining how everything works. She took me to my storage unit and made sure I understood how the entry and lock worked. It was so easy!! I would definitely recommend Uncle Bob's Storage to everyone!!
Recommended: Yes
Bruce
Aug 10, 2016
Great staff and facility
Spacing between a rows is larger than most other places making it easier to unload
Recommended: Yes
卡牡
Aug 03, 2016
Great customer service
The people here are wonderful. So nice and helpful.
Recommended: Yes
Kirt
Jun 15, 2016
Spot on
Outside of requiring insurance and having no access to print or email data to them to forgo the insurance, all was well.
Recommended: Yes
Tiffany
Mar 25, 2016
Best Customer Service Around!
I would definitely recommend this storage unit company to everyone. I rarely experience pleasant customer service these days but at Uncle Bob's it was remarkable. Mr. Jimmy was thorough with expectations of the company and myself. He went the extra mile to show me how everything works. It was quite a visit. I wish every company would have quality employees that appreciate each customer that inquiries about their storage units.
I am well pleased! :)
Recommended: Yes
Tiffany
Mar 24, 2016
Overall my initial visit/ tour of the facility was thorough from how to enter the gate to how to exit. Mr. Jimmy was knowledgeable, helpful, and sincere. I would definitely recommend this location to others. The remarkable customer service is what sold me on this location.
Recommended: Yes
Joanne
Mar 17, 2016
Friendly and prompt service
No nonsense customer service. The information is provided without attitude regardless of yours. Clean and welcoming atmosphere. Paperwork is done quickly and your space available in no time.
Recommended: Yes
Catherine O. Lee
Feb 29, 2016
Very informative , friendly ! I felt that I could ask any question ! and I live on the EAST Coast !!!
Wonderful experience . I learned so much. I am in transition of moving from East Coast to Texas , where I have family !!! I know that I will have extra items to store , and will UNCLE BOB's Storage !
Recommended: Yes
Laramie
Feb 21, 2016
Horrible customer service
I was appalled by the level of professionalism and customer service. I was asked to wait an additional 25 minutes after having already waited 10 minutes for a service representative to show up to the front desk so he can assist individuals who were returning a truck. If it was a return the keys and go I completely understand but I waited as rain fell on my furniture 25 minutes as he inspected the truck, took milage, and filled out additional paper work and accepted payment. I had previously reserved my unit online and had arrived more than 5 minutes prior to those individuals with the truck. Furthermore I stood there in disbelief as this assistant manager swept out my unit preventing me further from getting my items out of the rain. Why was this not done after the unit was vacated.
Recommended: No
Cassandra
Jan 19, 2016
Awesome service
Very friendly, clean and I felt safe being alone at my unit. There's cameras everywhere which is great
Recommended: Yes
William
Jan 13, 2016
Nice people, easy check in, nice facilities...
Recommended: Yes
Kim
Jan 10, 2016
Very personable office folks. Fun and nice.
Very helpful and super thorough going over the paperwork.
Recommended: Yes
Cassandra
Jan 09, 2016
Awesome
Very friendly and helpful!
Recommended: Yes
Kim
Jan 06, 2016
Very friendly and thorough
Michelle, JT and the other fellow in the office were all professional, fun and very thorough in our processing. JT took my my husband out to view the space prior to the completion of our agreement even though we were definitely taking the unit. Thank you JT. Michelle gave a very thorough run through of every detail of the rental agreement. All three of you were great.
Recommended: Yes
Cassandra
Dec 31, 2015
Great
Everyone was so friendly. They were extremely helpful.
Recommended: Yes
Richard
Dec 21, 2015
Quick and courteous staff. Jimmy is the nicest person.
Great location. Easy access and friendly staff.
Recommended: Yes
mike fleming
Dec 14, 2015
very helpful and friendly
The staff was very helpful and friendly. The room was what we expected. The staff went so far as to give tips on how to dry our stored items that were wet.
Recommended: Yes
Ramona
Sep 04, 2015
I was very impressed and very pleased with the service and the storage unit.
Recommended: Yes
Marcial Rios
Jul 28, 2015
Great price, clean and safe.
Uncle Bobs has treated us very well.
They offered us their moving truck free of charge to move in. They have fair prices and the grounds are very clean and safe (There's cop cars parked all over the place). The manager who lives on the grounds was very helpfull.
Recommended: Yes
Phillip
Jun 10, 2015
Great people to work with!
They were courteous and provided excellent service.
Recommended: Yes
Ricky
Jan 14, 2015
great customer service, friendly, very reasonable rates
Recommended: Yes
Gabi
Jan 07, 2015
Everything was quick and painless. They are very efficient and I feel comfortable storing my belongings here and safe being on the premises.
Recommended: Yes
Matthew
Dec 31, 2014
Good place, a bit out of the way. Only place we could find a large containment facility.
Recommended: Yes
Kisha Armstead
Dec 25, 2014
i was very pleased with the help when I needed it the most.
This place is very clean and secure..
Recommended: Yes
Danielle Orbach
Oct 20, 2014
Wonderful experience
The booking process was fast, and super easy. When I came to sign for my unit they let me look at it before signing anything to see if I wanted a larger size. I showed pictures of what I have to the manager and she said I should be fine with the size I have which saved me money! Always a plus in my book! They have very reasonable times that you can come and go 6am-10pm. You have to provide your own lock but they make sure it is secure enough. They are very friendly and helpful.
Recommended: Yes
Dionte
Oct 03, 2014
Very good. Staff nice and helpful. Clean facility. Price was higher than I thought it would be but because it was clean and with security it was ok . I would recommend!
Recommended: Yes
John-Paul
Sep 12, 2014
Impressive and very convenient.
Recommended: Yes
Glen
Mar 11, 2014
It was real clean and very quick check in
Recommended: Yes
shoki
Mar 06, 2014
Recommended: Yes
Margo
Feb 11, 2014
Everything was smooth and we loved the free truck rental. Clean unit, and they said they've never had a break-in, so that's relieving to hear.
Recommended: Yes
Tara
Jan 07, 2014
The lady who helped me was very friendly and honest, which I appreciated!
Recommended: Yes
David
Jan 03, 2014
Recommended: Yes
Marie Holman
Oct 27, 2013
Great Customer Service
This storage facility is well lite and very clean and maintained. Customer service was beyond my expections. Would recommend to anyone
Recommended: Yes
Kristy
Oct 15, 2013
The only reason I rated the security a "3" is because the gate says only one vehicle is timed to enter at a time, and it's obviously not so, since Myself, my husband in the truck behind me and another person made it across :(
Otherwise, everything was great, the staff was super knowledgeable (advised me to remove my shrink wrap for a non-climate controlled unit!) helped me upgrade to a different size, and allowed me to use their dolly! Super super nice people at this site!
Recommended: Yes
Marcus
Aug 15, 2013
Very professional personnel,great location, great unit. Very clean and well maintained.
Recommended: Yes
Tony
Aug 06, 2013
Had it done all in one afternoon !
Recommended: Yes
Meghan G.
Jul 23, 2013
Excellent--Clean, Friendly, Helpful!
I've used several storage facilities over the years, and I have to say Uncle Bob's in Round Rock is by far the best in cleanliness of the property, value, security and customer service. The manager and other staff went above and beyond to get me moved in. I would most definitely recommend them to anyone who is looking for a storage unit!
Recommended: Yes
Susan Scrupski
Jun 19, 2013
Easy, peesy. Clean and affordable.
Super nice front-office peeps. I rented a climate-controlled unit. Very clean and safe. Great alternative for apartment living with limited space.
Recommended: Yes
beachbumsicily
Aug 10, 2011
Safe & Convenient
The staff was very polite and I really like how the managers live on site. They make you feel comfortable and safe with leaving your things somewhere other than your home.
Recommended: Yes
Mynabyrd
Jul 20, 2011
Secure storage
They have on-site management, a HUGE lighted lot, and law enforcement parks cars there, so they have law enforcement around frequently. I feel very safe having my excess stuff here.
Recommended: Yes
