Shelby
Apr 08, 2024
Dirty and units are hard to access
The facility is pretty dirty. And I’m not someone that typically cares about that kind of thing. Also, there are some hidden fees upon finishing registration. For example, you have to buy a protection plan for your things which is at the cheapest, $20 extra/month.
Also, there are only 2 flat beds available to use at move in. Making moving your things a pain if there are other people using or waiting to use the carts.
Recommended: No
Akshitha
Mar 19, 2024
Very clean facility
Had an overall positive experience with the staff and good storage unit. I did feel a little misled that I had to buy insurance on top of the unit and wasn't told until I came in to check the unit out. Overall though, still had a good deal
Recommended: Yes
C bright
Feb 22, 2024
Great
Clean and the carts work! A bunch of other words just so I can hit the complete button. It’s a storage unit what do you want?
Recommended: Yes
Trae
Dec 28, 2023
A storage facility
A storage facility. Exactly what you think when you hear the words and for a price that makes sense for the service and space provided
Recommended: Yes
Kewalee
Oct 10, 2023
Satisfied customer
Great price, easy move in, friendly service
Recommended: Yes
Cheyenne Ahamed
Aug 02, 2023
Employees were friendly and very helpful
Nice Facility. Easy access. I highly recommend this location!! So far, so good.
Recommended: Yes
Hallie
Jul 03, 2023
Friendly staff, easy move in, free cart and truck usage
I have never used a storage unit before but everything went smoothly and was very straight forward. They let us use carts to get everything up into the elevator. Staff was very friendly.
Recommended: Yes
Michael Kelly
Feb 01, 2023
Cubesmart
Clean, easy access. Helpful emoloyees
Recommended: Yes
Vickie Jansen
Dec 30, 2022
Employees were friendly and very helpful
I would recommend them to this cubesmart.
Recommended: Yes
Steve
Sep 21, 2022
Very helpful staff got me set up and running in a few minutes.
Convenient access and good price.
Recommended: Yes
Jack Newman
Aug 04, 2022
Storage experience
It was amazing, I really enjoyed the ease it took to move in and the workers were accommodating and friendly.
Recommended: Yes
Devon Esrick
Jul 16, 2022
Effortless
Move in was easy and effortless. I reserved my spot at 5:30pm and was able to move in at 7am the next day. The staff has been greet and very helpful
Recommended: Yes
Pamela McKinney
Jun 01, 2022
Unit was clean upon arrival.
The lighting where unit is at night it's dem.
But, a very nice unit. Thanks Ôÿ║´©Å
Recommended: Yes
Rachel Alexander
Nov 28, 2020
Great experience
Great and seamless experience! Made finding and renting a storage unit easy.
Recommended: Yes
Martha
May 31, 2020
Great customer service
Alice was awesome in answering a number of questions and helping me sort out some last-minute space issues.
Recommended: Yes
Steven
Apr 15, 2020
Cheap and Easy Storage
Not sure what else to say here, as this is my first storage space. The manager was very accommodating and helpful, however.
Recommended: Yes
Alex
Aug 19, 2019
Just what I needed
Rates are reasonable, customer service is good, overall a pleasant experience.
Recommended: Yes
慚摩
Aug 03, 2019
Easy, simple, and fast service.
Getting the storage space was easy and simple. The front desk man was very helpful and explained everything well!
Recommended: Yes
M
Aug 03, 2019
Great place for a good price
Clean, accessible, easy to use and friendly.
Recommended: Yes
Rebecca
Aug 02, 2019
One month free is perfect because we only needed 6 days
Nice staff, upgraded us to a bigger unit, safe and easy to get to
Recommended: Yes
Lucas
Jul 31, 2019
Great Storage Unit
I would you recommend this facility to a friend
Recommended: Yes
Marlana
Jul 30, 2019
Easy & good quality storage
Good service & friendly staff
Recommended: Yes
Barry
Jul 29, 2019
Great experience!
Good price and manager was awesome.
Recommended: Yes
Jenny
Jul 15, 2019
Clean & Easy to Reserve
SpareFoot made finding a storage unit easy, and the CubeSmart off I-35 is simple to get to, clean, and very affordable. Loved the the first month is free, because there are extra fees you have to pay in the first month that makeup for it.
I had a good experience and feel confident that the stuff I am storied in super safe.
Recommended: Yes
Alice
Jun 26, 2019
Very convenient storage experience...
I absolutely loved that they provide a cart to load your boxes...even furniture can be moved on it.
Recommended: Yes
Shatorra
Jun 13, 2019
..................,.......................
Great customer service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Recommended: Yes
Sydney
Jun 13, 2019
Great storage !
Staff was very friendly and answered all my questions thoroughly. Would definitely recommend and use if I ever need a storage place again!
Recommended: Yes
Theodore
May 27, 2019
Clean and efficient
Clean and efficient storage space
Recommended: Yes
Kathryn
May 24, 2019
easy to move in and great customer service!
The facilities are clean and easy to navigate, they have dollies to make it easier to move your things around. Alice and Dawn were great and made the move-in process painless.
Recommended: Yes
Jeffrey
May 10, 2019
Fast friendly service
Unit was clean and on duty worker was very helpful and informative
Recommended: Yes
Laura
May 08, 2019
Clean and helpful!
The facility was really nice and clean and the cars provided made moving way easier!
Recommended: Yes
Carolyn
Aug 13, 2018
Beautiful facility and friendly staff
This place was super clean and all staff members were extremely helpful! Only needed a unit for a few days before my new apartment was ready. They were so helpful and the new facility was very well taken care of. The staff were over the top. Would recommend. Offered us cold Water bottles in the hot Texas heat so no one passed out.
Recommended: Yes
Steven
Aug 12, 2018
Very good service
Very helpful moving in and the customer service was very nice
Recommended: Yes
Eric
Aug 01, 2018
Great!
No complaints, move in was smooth
Recommended: Yes
Renee
Aug 01, 2018
Helpful staff and great deal for first month
I needed storage for a month while I was between student apartments and saw that CubeSmart was offering the first month free, so all I had to pay was the admin fee, insurance, and cost for the lock. That was only about $50 total! I got a 5x10 and it fit a bookshelf, desk, side table, chair, 2 couches, and a mattress comfortably with plenty of room left to stack upwards. The manager was very helpful in explaining the terms and advice on how to get to and use the storage.
I do feel like the cost of such a small space is a bit high if I continued past 1 month, and there were definitely some cobwebs and cockroaches seen as we were walking through the facility. Those are the only cons.
Recommended: Yes
Christopher
Jul 31, 2018
Convenient ly located by s. Congress
It's very conviently located close to S. Congress. Easy in and out of facility.
Recommended: Yes
ELENI
Jul 31, 2018
Amazing facility and employees!!
The check-in was super easy, the employee that worked with me was extremely nice and informative and the unit was clean and ready to go when I got there with my belongings!! Definitely a really good place for storage!
Recommended: Yes
Isabella
Jul 30, 2018
Very good customer service and quick and easy.
I loved the quick and easy process. Customer service was great. I will recommend to a friend.
Recommended: Yes
Loranne
Jul 30, 2018
Wonderful
Jonathan was very helpful and the process was so smooth!
Recommended: Yes
Matthew
Jul 29, 2018
Dawn and her team our great!
Very clean facility and attentive staff.
Recommended: Yes
James P
Jul 28, 2018
Clean new central space
New, clean, good location, easy to access, good price.
Recommended: Yes
Kathryn
Jul 28, 2018
I'm so glad I found Cubesmart Storage!
Cubesmart is a friendly, no-hassle storage facility. Dawn was so helpful with the orientation process and making sure I had everything I needed. I'm very happy with my experience!
Recommended: Yes
Don
Jul 25, 2018
New, very clean facility, and the customer service was incredible.
This facility exceeded my expectations. It was new, very clean, felt safe, and the customer service was outstanding. I highly recommend this facility.
Recommended: Yes
Rachel
Jul 25, 2018
Five Star
Brand new storage. Dawn manager is very helpful.
Recommended: Yes
Anna
Jul 22, 2018
Good Service, quick information
Overall things went smoothly and I'm satisfied with the building/location/security.
Recommended: Yes
Ericka
Jul 17, 2018
Friendly staff
Simple move in process with great customer service.
Recommended: Yes
Emily
Jul 14, 2018
Great option for near downtown!
The booking process was so smooth. Come prepared with insurance if you have it and an ID. Otherwise, not much else to do! Super quick.
Recommended: Yes
Madeline
Jul 09, 2018
Great customer service, will definitely be recommending to friends.
The facility is new, clean, and has great customer service. Will be using this place in Austin from now on!
Recommended: Yes
Shana
Jul 07, 2018
Awesome staff, location and facility
Staff was very friendly and very professional. Went out of the way to make sure everything was perfect. Very pleasant to work with. Facility is super clean and easy access to units with carts available to help move your things and you can right up to entrance (my unit is on 3rd floor) to unload and load your things. Feels safe and secure. Very comfortable.
Recommended: Yes
Louis
Jun 30, 2018
Moving stopover a breeze
Appears to be the a well managed business. My unit was clean and easy to access on the second floor. Hallways are wide and easily navigable with dolly or the provided carts. All in all moving my things into my unit was a breeze.
Recommended: Yes
Kelsey Wahl
Jun 22, 2018
Great Experience!
My experience with this CubeSmart location was great! When I made my reservation online, they were quick to call me with confirmation. They also called me on my move-in day to confirm again. I appreciated the time they took for me as an individual customer. When I showed up, he had all of the paperwork ready for me and was very thorough when going through the paperwork I had to sign. The facility is super clean, which is exactly why I moved out of my previous storage unit location. The only reason I give them 4.5 stars rather than 5 is because I think the pricing is just fair, and nothing spectacular (not that I have a ton of experience with storage units). I highly recommend this location!! So far, so good.
Recommended: Yes
Dominic
Feb 13, 2018
Good Place
Super clean. Friendly and helpful staff.
Recommended: Yes
