katrina
Mar 11, 2024
manager awesome
while making the reservation i need to talk to the facility aha the operator cater first to let him know ages then got on phone to let me know i could finish with them and before we could say but the manager was calling me and had already upgraded my size and helped me pay and answered questions in about 5 min. cause like usual i was in a hurry. thank you for all who i talked to.
Recommended: Yes
Bryan Salomone
Oct 31, 2022
Affordable, clean and secure location for storage needs
We appreciated the friendly reception at Life Storage when we did the walkthrough. Location, cost, security and controlled access were all important and met our needs. Easy online account setup process. Thanks!
Recommended: Yes
Alyssa Joslyn
Oct 29, 2022
Great!
The manager i think his name is "Thomas"...? I pray that's correct but anyways he is simply outstanding, he remembered who i was from when i was his client around a year ago and hes just as on point as i can remember him being also... i will always recommend this place simply because of how awesome he was/is and his customer service is lets just say a 10 out of 10 its a good 15 ty again for all your help
Recommended: Yes
Sue Wilkinson
Sep 09, 2022
Very good service
Excellent service and very congenial person that helped us.
Recommended: Yes
Rhoni
Aug 25, 2022
Great service but not a great space
Likely my own fault for not checking the unit before move-in, but it was not a rectangular room as I had expected which made packing in significantly more complicated given the reduced floor space. The roll-up door sizes also vary a bit so I recommend checking the width meets your needs. Also I must note there were massive screws coming through the ceiling which meant you couldn’t stuff things all the way to the top without risking scratching them or poking holes in your wrapping. I do want to give a kudos to Thomas (manager there) who was very efficient, professional and kind and the pricing was very affordable.
Recommended: Yes
Linda Shapiro
Mar 13, 2022
Good!
all good easy sign up nice worker there at place
Recommended: Yes
Oscar
Jul 25, 2021
Excelent Service!!
Excelent service!! People very friendly
Recommended: Yes
David
Jul 18, 2019
I recommend them.
Great staff, friendly and always helpful. Keeps me informed. Best prices around. They keep the place really clean.
Recommended: Yes
Rosamaria
Aug 23, 2018
Excelent service
Best price found, and the service was amazing, she was so helpful and patient with me ... this is my first time renting a storage and she walked me through every step and answering all my questions.
I recommend this place!!
Recommended: Yes
Diana
Jun 27, 2018
Fast and easy!
The staff was super friendly, extremely organized and very knowledgeable. I would highly recommend them to friends!
Recommended: Yes
Judith
Jan 11, 2018
Clean, great customer service, and affordable!
I couldn't believe I found a space this affordable for some "junk" I don't want to throw away but don't want cluttering up my home. The facility is clean and extremely accessible. I also was very impressed with the two employees I encountered -- they were efficient and friendly. Highly recommend!
Recommended: Yes
Andrew
May 31, 2017
Great service, really happy we chose life storage.
Had to move out in a hurry and life storage was there to help us.
Thank you!
Recommended: Yes
Angela
Jul 27, 2016
I would recommend but I did not have a good experience when I set auto-pay and the system did not got it. Then they locked my storage unit and when I went to talk to the manager he didn't believe me until it happen to him (he set it up and next month the system didn't got it). He returned one late fee but did not return the other fee of $25 dlls when he wasn't believing me. So I didn't like that.
Recommended: Yes
Christy
Apr 22, 2016
Clean cheap and friendly
Love this place . YThey are reasonable. Not lile all the other places
Recommended: Yes
Taylor
Mar 31, 2016
Great
Recommended: Yes
kristin
Mar 31, 2016
Very nice
Great service. Very held up staff.
Recommended: Yes
Taylor
Mar 27, 2016
Great experience overall.
Pretty cheap; the use of the truck was a great asset.
Recommended: Yes
janite
Feb 19, 2016
Agent was very helpful and friendly.
Recommended: Yes
James
Feb 18, 2016
Recommended: Yes
Janice
Feb 15, 2016
Very nice facility
The person we dealt with was very friendly and helpful. An enjoyable experience.
Recommended: Yes
Sarah
Jan 14, 2016
Efficient & Friendly
I was greeted immediately by a friendly employee. He was efficient and informative. I was ready to stay moving into my storage in 10 min!
Recommended: Yes
Jesus Verduzco
Dec 26, 2015
very easy and great price
I got a 5'x10' unit for a great price and also received a month for free. The free use of their moving truck was very convenient. Nice and quiet place. I would totally recommend it!
Recommended: Yes
amanda
Dec 25, 2015
The man who checked me in was very nice. The place looked clean, well taken care of. Overall I had a good experience.
Recommended: Yes
ROBERT
Dec 16, 2015
Awesome quick service clean facility
Made a reservation online very easy set up very clean facility overall great so much
Recommended: Yes
Mike
Sep 13, 2015
Great price and clean facilities
I'm really impressed with the employees at uncle bobs, the monthly rate seems reasonable, and the facilities are clean. I have three units already and won't hesitate to get a fourth unit if needed.
Recommended: Yes
Vicky
Aug 05, 2015
Great Service at a Great Price
I was definitely very happy when I found out that there were hardly any hidden fees. Only a $10 renters insurance fee. The staff was very nice and helpful. They also let me use their moving truck for free (25 miles). I just had to pay for gas and any extra mileage.
Recommended: Yes
Brian
Aug 03, 2015
Expensive abs secure.
The place looks clean and well kept. I did notice aloot cameras for security. Easy to find my unit and was very easy to reserve and move in.
Recommended: Yes
Heather
Jul 29, 2015
Great customer service
The people there are super helpful, friendly, and down to earth. Would definitely recommend them. Their facility is also clean and feels safe.
Recommended: Yes
Abhi D.
Jul 25, 2015
Very simple and easy service
Everything went really smoothly. Customer service was outstanding
Recommended: Yes
Mike
Jun 01, 2015
Good prices, good location, good service
Uncle Bob's storage is a great option for your storage needs. The units are reasonably prices, clean, and secure behind a code controlled gate. I have two units there now, and will not hesitate to get a third should I need one.
Recommended: Yes
David
May 31, 2015
Excellent service
I had a special circumstance. The representative helped through each step of the process and worked to accommodate my needs.
Recommended: Yes
Ashley
May 25, 2015
suitable
Had to wait 20 min for front desk to arrive. Guy was nice. He was subbing in. He swept the unit.
Recommended: Yes
Ashley
May 13, 2015
suitable
Had to wait 20 min for front desk to arrive. Guy was nice. He was subbing in. He swept the unit.
Recommended: Yes
Doreen
Apr 19, 2015
Recommended: Yes
DAN
Apr 13, 2015
friendly and fast service!
Everyone knew I was coming, had my unit ready to go and got me out the door with a free truck rental to get my move started
Recommended: Yes
David
Apr 03, 2015
Great customer service
I had a complicated situation and the sales person went well out of his way to accommodate me. He even made sure I was happy with the location and reviewed each line item on the rental agreement.
Recommended: Yes
Mike
Feb 26, 2015
The location is perfect for me, and the facility meets expectations.
Recommended: Yes
Shannon
Feb 25, 2015
Great experience
The staff was very thorough and friendly.
Recommended: Yes
Richard
Feb 24, 2015
Great experience!!
The representative was very kind and helpful. She was extremely thorough and knowledgeable. Loved the free month and free truck rental!
Recommended: Yes
Parker
Feb 19, 2015
Great staff, very helpful and the whole process took less than 20 minutes.
Recommended: Yes
Mary
Feb 19, 2015
I got a call yesterday about my lock being on incorrectly, and the person who called me from Uncle Bob's offered to put another lock on the latch for me. That was very kind. It was easy to fill out the paperwork. Thank you
Recommended: Yes
Erin
Feb 04, 2015
Easy
Recommended: Yes
Jared
Jan 29, 2015
Manager was extremely helpful, unit and grounds are spotless.
Strong security, great customer service (friendly, efficient and responsive) and complex is clean and up-to-date.
Recommended: Yes
April
Jan 22, 2015
I had outstanding customer service and would recommend Uncle Bob's to friends and family.
Recommended: Yes
ASHLEY
Nov 14, 2014
Recommended: Yes
Kathy
Apr 23, 2014
Great Staff!
Were more than willing to hold a space free of charge until I actually needed it. They drove me around to actually see the unit before I chose the one I wanted. Very pleased with their kind and courteous service and clean facilities. Price is in keeping with prices for the area, but higher than I've experienced elsewhere.
Recommended: Yes
Mandi
Apr 08, 2014
Friendly staff, great facility
I was previously using a different storage company's and was totally getting ripped off on their ever-increasing price. I called Uncle Bob's...went in the next day...was able to do paper work and move right in! Great value and easy to work with!
Recommended: Yes
Joe
Mar 11, 2014
Great
Recommended: Yes
CAROLYN
Oct 31, 2013
Ultimately good but we had to plead for them to stay long enough for us to check in when we arrived 10 min prior to closing on a Sun afternoon. We came a day earlier and I wasn't aware of the early closing time.
Recommended: Yes
Mary
Sep 12, 2013
It has truly been a great one, no problems at all.
Recommended: Yes
Camille C.
Aug 03, 2013
efficient, friendly,clean,helpful,safe.
I looked at a few other storage spaces before selecting this space. I chose it because of the good price, the cleanliness of both the rental space and the grounds outside of the space.
The staff was helpful, professional, and efficient in their jobs. You do not find this at all storage facilities.
Recommended: Yes
Steffanie
Jul 09, 2013
Recommended: Yes
Beverly
Apr 30, 2013
Great facility and customer service. I was dissapointed to find the free truck offered was not available the day I wanted to move in, this offer was a big part of my desicion to rent here. I ended up having to rent a truck elsewhere for additional money.
Recommended: Yes
Julie Garcia
Nov 25, 2012
Got it Done
Needed a place to store my things between changing leases. Not only was it affordable I also received credit for the next month. Security was beyond my expectations and gave me peace of mind. The service was friendly and competent which will have me coming back for all my storage needs.
Recommended: Yes
S Mueller
Aug 27, 2011
Affordable and Safe
After my divorce, I put everything in storage and lived with family. What I thought would be 3 months became 3 years. All was well, especially with the choice of climate-control. Happy to recommend McNeil Rd!
Recommended: Yes
Steven S.
Jul 23, 2011
Great Service and Economically Priced
Friendly Assistance viewing and renting the storage unit. Special discounts and the use of the free rental truck really makes the moving experience convient and stress-free!
Saving money is always a big plus.
Recommended: Yes
