Mar 01, 2021
Unit was rented out with broken latch
I had signed up for no contact move in which was great. I got to the unit and saw that the lock was inside of the unit and I proceeded moving all of my things in. As soon as I was done I went to lock the door and realize the door bracket was loose and broke. I could not lock the door. I went up to the front and the manager was away so I had to wait 20 minutes until she returned. When she did she told me that I would have to move units. The unit that I moved to actually had to be in the building next door. It was a very long and tiresome process as i was ny myself. if whoever chose the unit for me would have just done the diligence and checked that the door and lock/latch actually worked I wouldn't have had to go through an extra 1 1/2 hours of unnecessary moving twice.
Feb 27, 2021
So far so good
Reasonable prices, not sure yet if my stuff will stay dry or stink, so far so good. They want you outside the gate by 6pm
Jan 01, 2021
only negative is requirement to buy insurance at an addition $15/month which was not noted prior to move in.
Dec 21, 2020
Storage with 24 hour access
I got a unit outside so I can have 24 hour access. Great promotional price for first monthâs rent.
Aug 15, 2020
I think overall was 4 stars but didn't...
I think overall was 4 stars but didn't realize had to buy lock and the insurance was recurring charge. So 3 stars is what you get. I think that I will look for more competitive storage in the area, the rental is to much for 5x5 unit, it's too bad I like the location.
Dec 10, 2019
clean place. excellent service. easily accessible from I-15...
Sep 24, 2019
Needs longer hours
Needs longer hours. A cart would be nice. And less stink. Glad that you are available. Cheers.
Jun 29, 2019
Convenient. Secured. Reasonable pricing. Friendly customer service.
May 31, 2019
Brandon was excellent and room was...
Brandon was excellent and room was clean and safe.
Mar 11, 2019
Don't look anywhere else
I used to be a storage auction buyer (yes, I met the people from storage wars..) and have seen many, many places. I choose Public Storage for my personal belongings for a reason. That's about all I need to say!
Mar 02, 2019
Clean but narrow aisles
Nice web-site, but the facility is a bit worn. Terrible aisles. Too narrow for a 26' truck. I can't belive the drop down to the lower row of units. Gates which would have made it easier we're locked and not available to use. Office ladies were very helpful (Rachel and Kim?). Nice email reminders.
Jan 16, 2019
Lisa made the experience wonderful
Lisa made the experience wonderful. I wish the hours of operation were longer, it'd be much more convenient.
May 03, 2017
Jazmin was friendly and very helpful with securing a unit with the entire process and paperwork. She was kind enough to assist me as she was in the middle of cleaning a unit out.
Apr 07, 2017
Amazing service! Jasmin always is friendly when I show up, remembers my exact unit when I go to pay. She's the definition of good customer service!
Mar 24, 2017
The lady that helped me was very nice and very helpful I would definitely recommend this public storage to my friends and family
Mar 21, 2017
Great customer service ....
Thank you Jazmin.
Dec 13, 2016
Melissa answered all the questions I had. She was very helpful and made me feel secure. I definitely would recommend her to my friends.
Dec 13, 2016
I've never rented from public storage before and I had a lot fo questions and Melissa was able to answer them all flawlessly. She had a really great Smile and a very enthusiastic attitude. I would definitely recommend her to my friends.
Aug 17, 2016
Good experience & I would do it again
They were super service oriented, literally over the top and very help full. The only reason I am not giving 5 stars, is that the property itself is a little older and some access as not as easy as you want, i.e. needed to take staris cause no elevator, only one gate and slightly shorter gate hours, so no late night access if I just wanted to drop something off after 9pm. But I knew some of this beforehand and was expecting it - so no surprises and I got everything I wanted for a fair price. I loved it.
Old Man Matt
Jul 27, 2016
Like Having an Extra Truck...No Lawn Needed
I found the whole process to be straightforward, uncomplicated and troublefree. It's like having a truck in your backyard that you park on the lawn...and fire up whenever you need it. All I have to worry about is avoiding Gridlocked freeways and not throwing my back out as I load and unload!
Jul 20, 2015
all my storage needs met with great service
Josh was a great help when I signed up with you guys. He was very personable and helpful, then when I left my unit door open with the keys in it he locked it, called me and held the key at the front. I like that they just changed all the locks and housing and gave us a free lock. The location is great and my storage is easy to get to. It has all the perks of a larger storage but the personnel service of a smaller one