Mar 06, 2019
Great customer service
Our check in was easy.
They were ready with our documents and space.
Oct 07, 2018
Facility was clean and friendly people
Would recommend it to everyone.
Sep 12, 2018
Very professional and coutesty
Sep 07, 2018
Professional and helpful.
The manager was courteous and helpful, made the experience one I appreciate.
Feb 17, 2018
Overall Iâm satisfied with my unit
Apr 25, 2017
The guy at the front desk was cool and very helpful. There was one thing that bothered me about the company though, and that was that I did drive a further distance for the savings in price, and when I was doing paperwork found out about the MANDATORY insurance starting at $11 per month. Being mandatory, I would expect the price to be included or at least disclosed on the purchase page online. That is a little shady and did take multiple stars off of the review since I will be paying this higher rate every month. If it weren't for the guy at the front desk, I would have only given 1 star. Undisclosed mandatory fees are a reason to do business elsewhere considering that they bring the price up to match the competition that is a closer distance to where I live. If it weren't for the fact that I was already there filling out paperwork with a load of stuff to store on a very busy day, I would have walked.
Sep 14, 2016
ONLY PLACE THAT'S OPEN LATE!
Very convenient for my schedual that they give you access to your unit until 10pm.
Manager he was very helpful and very professional super friendly as well.
Aug 06, 2016
l.Taylor was extremely helpful and informative.
This is my third time having to rent a storage unit and this facility is head and shoulders above the other places I used in the past.
Jun 25, 2016
Very courteous employees..
I enjoy the service and the cleanest storage always helpful and not cluttered with people...
Jul 23, 2015
Good value and easy
This storage facility is easy to get in and out of, clean, and reasonably priced. The manager was friendly, though she was having computer problems on my move-in day and I had to come back later after the problems were resolved. That said, the paperless transaction was easy and efficient. My only complaint is that there is a $1.95 "convenience fee" if you make a one-time payment online.
Dec 23, 2014
Aug 15, 2014
a good place to store your stuff
Aug 04, 2014
Interacting with CubeSmart was the best part of the move.
The manager was super helpful.!
The storage unit was 10 x 20 and we used every inch.
Renting the big truck made a big difference.
Moving out of the house was difficult and stressful.
Moving into CubeSmart was easy and efficient.
It helps that the neighborhood is safe.
May 25, 2014
Very impressive customer service
Third storage facility for me in 2 years due to inflexible owners and rising costs-thankfully i found cubesmart. Clean secure facility-someone actually in the office on site 7 days a week-today they were in an hour earlier than posted hours so i was able to save myself a trip to return a truck. OH ya-they rent trucks-so convenient. Best par- they are the least expensive 10x20 ft in the area AND actually had this size available for move in immediately.
Sep 06, 2013
Aug 08, 2012
customer service was above and beyond!
It was a triple digit hot summer day,an"d I had to take a bus and the lightrail with my two kids.It was clean & cooled inside facility.my online reservation was in the system, paperwork was a quick&easy; process,go carts weren't avail.so I was accommodated for the far walk to my unit. I would recommend cube smart on florin to friends &family; because of the deals /discounts,convenient location,secured property, and friendly service. I had no complaints!
Jun 28, 2012
Great Customer Service
I recently rented a space and cannot say anything bad about the level of service. My facility didn't have a rental truck, but they found one for me at another location. I was able to use it until I was finished moving in. The space provided is a good value in comparison to other agencies. Once again, what makes me write this review is the helpfulness of each employee I spoke with. Great job!