Tricia Bell
Aug 14, 2022
WATER DAMAGE TO PERSONAL PROPERTY
Absolutely NO STAR! We rented our unit before moving abroad. Retuning to the US to collect our property we notice there was a water leak. Damages estimates close to $3,000. I spoke to the site manager which refered me to the owner. I have emailed numerous times, texted pictures as requested and mailed a certified letter! Each has been ignored! Over the years we have paid over $6,000 to store our belongings only to find priceless memories lost, furniture destroyed and artwork and countless items taken over by mold! It has been a month I have been trying to contact someone to help with this matter!! DO NOT USE "A METRO STORAGE!" Just so your aware our unit was on Troy/Schenectady road. UNFORTUNATELY I am unable to add pictures to this review.
Recommended: No
Ian
May 04, 2020
Great service, easy to work with
Great place with a clean facility. Storing a car there is super easy and quick to do, good rates too.
Recommended: Yes
Ronald
May 02, 2020
your staff did a wonderful job and made this effortless.
Friendly and efficient staff! Clean and east to find facility! Great price!
Recommended: Yes
Charles Sacks
Feb 24, 2020
Was able to fit my huge motorcycle into the facility.
Very nice people to work with. Friendly and helpful.
Recommended: Yes
L Daniels
Nov 05, 2019
Good facility- not so convenient
This is a great facility. My only complaint is that appointments must be made even during normal business hours to access the space and there are no weekend hours at all. The lack of weekend hours is especially inconvenient.
Recommended: Yes
Jill D.
May 14, 2019
Affordable - everything I need plus very personable manager!
Heather made everything very easy and convenient! I just moved in but plan to stay for a while. It's a good location, too.
Recommended: Yes
Jen C.
Apr 03, 2019
Very nice, clean, helpful
I've rented many other places in the area but this one has the best prices, the cleanest facility, and the most helpful staff.
Recommended: Yes
Elisha
Aug 20, 2018
Good customer service
The clerk Heather was very helpful
Recommended: Yes
Lovebug
Nov 03, 2016
First Year so I will have to see
First Year so I will have to see
Recommended: Yes
Robert loeper
Sep 04, 2016
It is very nice and great service
Will come back any time I need to store anything
Recommended: Yes
Marionne
Aug 30, 2016
Great space
Cost effective. Friendly staff, clean
Recommended: Yes
Gretta Hansing
Jul 11, 2016
Great place!
Very nice facility. Super clean. Great location and excellent customer service.
Recommended: Yes
Elliott
Jan 29, 2016
Friendly staff, clean secure facility
Site manager was friendly and helped me find a unit that fit my needs. Site is clean & updated with good security.
Recommended: Yes
Bryan
Oct 05, 2015
awesome service
Had 2nd floor available and elevator with hand cart to make move easy. As it was just myself moving a 2br apt into unit. Security is good and friendly helpful service from the customer service Rep at storage office. 4stars from me.
Recommended: Yes
Antonia
Sep 12, 2015
Karen was there to assist with my rental and was above and beyond helpful!
Karen assisted with my move in and was above and beyond helpful and really nice. This made things so much easier!
Recommended: Yes
shirley
Aug 13, 2015
It was ok
Recommended: No
Michael
Jul 19, 2015
New facilities good location
The people who helped were friendly. The spaces are big and reasonably priced. Fine location. Recommended.
Recommended: Yes
Lorraine
Jun 12, 2015
Clean, secure, great lighting and temp.
My arteork is secure and in s temperature contolled clean room. Its like a gallery!
Recommended: Yes
