Prime Storage - Malta

Great place

This storage unit was very nice and the staff is very knowledgeable. After one look at what I was moving into the unit Rebecka knew exactly what size to have me get.

Recommended: Yes

Best place with great prices

Great place and great prices and can't beat the space

Recommended: Yes

A friendly staff With a clean facility.

While the hallways are a little narrow, the unit was clean and spacious. The checking in staff was very helpful too!

Recommended: Yes

Denise went above and beyond!

Denise understood our situation and was very helpful! Pleasant. Efficient. A joy to work with!

Recommended: Yes

Very friendly staff and clean facility

We were greeted by Jodi and she was very friendly and helpful

Recommended: Yes

Easy processing.

Very pleased with the service provided.

Recommended: Yes

Too expensive

Pleased but rent goes up to frequently and too much

Recommended: Yes

Not a good customer service

I suppose to get a notification every month to make a payment, but for some reason They don’t sent it to me. I asked few times, not a response. Also for last 2 months I Have to call to get a recipe for the payment. Very inconvenient. People at the office don’t care. I am trying to empty my unit as soon as possible.

Recommended: No

Ease of access and happy with climate control

Very nice customer service, keypad access is very helpful. Dont have to worry about keyfobs.

Recommended: Yes

Professional,, Clean and Safe

The atmosphere is very Professional, Clean and Safe. I know when I go in after hours, I'll be safe. The personal are always helpful. Just wish I was closer to the entrance. The price has increased quite a bit since I first rented. Signs of the times. Will tell folks to rent from Prime.

Recommended: Yes

Read below

Nice facility, friendly staff. Great location. Way too many price increases. Last increase almost 20%!

Recommended: Yes

easy in/out

very good storage place, everything fine so far.

Recommended: Yes

Yes I would recommend

Great place very clean and the help is wonderful

Recommended: Yes

Very clean

Its kept clean and the staff is nice. The prices are not to outrageous either.

Recommended: Yes

Excellent place

Staff is super pleasant and easy to work with.

Recommended: Yes

Works for what we need

We needed a temporary place to house some things while we sold our home. The unit we got was clean and easy to access, although we are in the very back of the building so there is some maneuvering and an elevator ride to our unit. The elevator was out of service twice when we attempted to bring stuff to our unit (now it is operational again), but having only 1 elevator for the entire building is a downside. We have had countless payment issues - they have finally been resolved - but every month for 3 months I was on the phone with someone new regarding our account and why our payment method had not been updated. That was beyond frustrating, to say the least. However, the people I spoke with did their best to resolve the issues, and finally I believe they are. Overall this storage unit is a very convenient location and we have never had a problem getting enough carts for our stuff.

Recommended: Yes

Clean, temperature and humidity controlled, professional and friendly

Highly professional and very friendly!

Recommended: Yes

Convenient and Efficient and Clean

Jodi the manager was fantastic and patiently helped me as a newcomer to quickly know my way around. This facility was wonderful as was the management.

Recommended: Yes

Cleaniness and very organized

Walked into the facility and it was very clean. Jodi was extremely nice and helpful. We are first time user of storage units and we were thankful that they have carts to help us bring our stuff up to the third floor. Highly recommended it.

Recommended: Yes

So Happy

If you are looking for Storage you can't go wrong coming here. Jodi is great at her job. She treated us like she actually cared about making this crazy time easier for us, and she did. She goes above and beyond.

Recommended: Yes

100% on all aspects

I recently rented at Prime Storage in Malta. The Manager Jodi is super friendly and efficient. I can't believe how clean the place is with only one manager. Not to mention the office is so warm and inviting. Great experience all around.

Recommended: Yes

Safe, secure, Mgr is very Accomodating & Competent.

I have been with Prime since they have been Prime. I They communicate well and will do their level best to accommodate your needs. They are fair ad Square people, Highly Recommended and Trustworthy. A.H. Cooper

Recommended: Yes

Great service, good facility, so-so location!

The woman who helped me was very nice and made everything clear. It was easy to use the dollies to move in, and we had a fun time getting everything in storage!

Recommended: Yes

Clean, easy storage space and amenities

Good space, costumer service was a bit poor. Accidentally was over charged and it took too long to refund me.

Recommended: Yes

Good experience

Erica was excellent to work with

Recommended: Yes

I had a very positive experience in every way.

The facility is clean and the staff was friendly and efficient. My move in went very smoothly.

Recommended: Yes

Prime Storage

Arrived two days earlier than my reservation date and was able to look at the unit before purchasing. The woman at the desk was very helpful and informative. I ended up purchasing the unit that day and began moving my things in immediately. She was also helpful in printing out my renters insurance after I emailed her the PDF I had on file. Very clean facility and easily accessible.

Recommended: Yes

Very well organized

Great customer service very friendly and professional

Recommended: Yes

Safe and clean.

Arrived with 3 other large trucks so number of carts was a minor issue as was paperwork upon arrival which we don't blame the facility for. A bit pricey.

Recommended: Yes