Feb 05, 2023
Friendly, Amenable Service! 10/10
Was recommended by a friend. Super happy with them! Checked in with Doug, and he was incredibly friendly and helpful. Paper work/checking in was fast, easy, and super low-hassle. Safe and secure complex. Prices are seriously incredible for Lincoln. Our unit was great, solid quality and clean. I 10/10 recommend.
Oct 17, 2022
Fast friendly service...
Fast friendly service.. we're able to help us on short notice..
Aug 06, 2022
All details are covered well. The management is customer oriented.
May 23, 2022
Very helpful to us. Good hours
Mar 07, 2022
On-site manager is wonderful, and very helpful.
The only reason I only gave 4 STARS for Pricing is because I am shocked how expensive storage units are everywhere, regardless of size or location.
Jan 26, 2022
Everything you need at competitive pricing
Store manager Doug was great to work with and thus far everything has exceeded my needs
Dec 19, 2021
First class in every aspect; from the facility to the on line service.
First class! 5 Stars!!!!!!!! Great to work with!
Oct 20, 2021
Good place good employees good experience
Oct 05, 2021
Great service and price
Got me in and out fast with a great attitude for customers.
Jon Michael Sughroue
Jul 23, 2021
They made the end of a 1300 Mile drive to move home flawless.
After driving from Baltimore to Lincoln with all of my belongings, it was clear that the people at Storage Mart were very aware of how important it was to secure my Life's personal goods in a safe facility. They pointed out the camera systems, gate security, locker security and peace of mind that my history was secure. Personal passcodes for only me was the icing on the cake. I called quite a few other storage facilities and Storage Mart had the best plans and competitive pricing. They also have Climate-Controlled Lockers! Bonus!
I highly recommend this business for anyone who needs confidence their Life's History will be safe.
Jul 03, 2021
Best Thing Iâve Done
Very courteous Doug really helped me a lot and also he made it easy for the transition he is the most kind sweet person Iâve met in a long time as far is in business I thank you guys for being there for me Doug also talked me through the process as we were filling out paperwork good customer service help me and treat the whole time with kindness
Jun 25, 2021
Clean, appears to be aecure
For the amount I paid, the unit is pretty small. Should have got a unit 3 times the size for only $30 more at another place
May 10, 2021
Doug is awesome. Thanks Doug!
May 09, 2021
Very safe and very easy going no hassle
Everything went smooth Marry the woman who worked the front desk explained everything to me and made moving in simple.
May 08, 2021
The owner is very kind and the units are clean
This storage facility is secure, well lit, and accessible for me. I appreciate the level of customer service and would recommend this facility to a friend.
May 08, 2021
Excellent across the board!
Doug did an excellent job greeting me, going over paperwork and expectations, explaining how to access the unit, and making himself available if I had any questions. The unit is a great size for the price and will work perfectly as a space to hold my son's things from college during the summer. I am thoroughly impressed with StorageMart on West O Street.
Mar 05, 2021
Great Customer Service
Doug was very kind and helpful. For someone working alone he did great. The place was clean.
Feb 23, 2021
Doug the manager of the storage facility was fantastic!
So glad we rented this unit. It's conveniently located for our future move.
Feb 22, 2021
Doug was friendly and paid close attention to detail.
Mar 16, 2020
Extremely Clean and Great Location!
The location is great, prices are fair, the units are clean and easily accessible. The location manager, John, is extremely knowledgeable and great to talk to!
Oct 02, 2019
Was an ok experience the general manager was quite through about everything! Nice units and grounds keep.
Sep 18, 2019
Clean + friendly.
Location was clean and well lit. Proprietor John was very kind and helpful. Went well. No complaints. Is a functional storage facility.
Aug 12, 2019
Super easy process
Reserving and getting the unit was very easy.
Aug 02, 2019
Customer Service Quality unmatched
John was helpful, and seemed like he truly cared for customer needs.
Jul 31, 2019
Simple. Reasonable priced.
I had a very good experience. The unit was a good size and clean. I like that they go month to month because I only needed to store some things for a week or two.
Jun 03, 2019
Feel confident about storing there
I feel very confident about the security and cleanliness of the units, the customer service was great also, all my questions were answered
Jun 06, 2017
Great place friendly staff
I enjoyed dealing with the staff, friendly and helpful. Thanks
May 13, 2017
Initial assessment = very friendly, helpful staff.
John and his young helper were very helpful; always willing to do more but not at all pushy. My initial experience is very pleasant and exceeded my expectations. I rented a 2nd unit the 1st day and a 3rd unit the day following to avoid heavy stacking and to take full advantage of the 1st month free. (Be sure to read the contract if you want to avoid unnecessary charges, and ask staff if you have questions as they will gladly help.) Normally I do not write reviews but their helpfulness warrants favorable comments. I will write a follow-up review at the end of my rental so you can hear about the end as well as the beginning.
Apr 27, 2017
Excellent service and value
Great knowledable service and a heck of a deal. Clean efficient and friendly as well.
Apr 01, 2017
Great customer service
Good people. Great to work with.
Mar 04, 2017
Enjoyed the kind and upbeat attitude from the man working when I rented my unit. He was a gentleman and smiled a lot. After having a stressful week he managed to remind me there are wonderful people in the world. all just from his kind attitude. As far as the storage unit I am happy and would recommend. Thank-you.
Feb 05, 2017
Amazing customer service
Everything was super quick and easy. It was cheap and the manager that helped us was one of the nicest guys I have ever met! Will be reconmending you guys to others!!
Sep 07, 2016
Awesome place to rent very easy to find access very easy times are open late
Aug 06, 2016
Exactly what I needed in a timely manner!
It was available on short notice which helped in my personal situation. The staff was friendly and followed up to make sure my needs were met.
May 22, 2016
Great shortage unit!
I really liked the StorageMart facility, staff, and units.
Apr 19, 2016
It was so easy to rent. I filled out a form online and was contacted very quickly! It was so easy to fill out the paperwork and there was a space available right away. John listened to the stuff we had and accurately predicted the size of the space we would need. John, the manager, was so nice, helpful and kind. They also have an assortment of boxes, locks, and packing supplies at a great price!
Apr 06, 2016
Very friendly customer service helped and amswered every question I had made me feel that my stuff would be very safe
Mar 30, 2016
The manager I dealt with was very, very helpful and friendly. The units were clean and the prices were truly excellent. The only complaint I would have is the paperwork just to rent a unit took an incredibly long time to complete! There's got to be a way to speed it up.
Feb 06, 2016
Your manager John was very helpful and seemed like he really cared. The facility was well kept and clean.
Feb 02, 2016
Great customer service
I was wanting a storage facility that was clean and close to where we lived, this facility met all our needs. Great employees, both John and Nathanial were very helpful and pleasant to do business with, thank you
Jan 19, 2016
Fast, accessible and secure. What more is. There say?
Dec 05, 2015
It was snowing and roads were terrible i assumed they wouldnt be open but kept in contact with me,so,that staff would be there to help
Jun 14, 2015
Easy to rent, excellent security, climate controlled, unrivaled service