Dec 16, 2020
Rats rats rats
This location is highly infested with rats. I began storing my belongings at this location October of 2019, I had a climate controlled unit. I was last in the unit late June and things seemed ok. Went in 3 days ago and rat droppings everywhere. They ate almost 1/4 of a box lid and gnawed a wood table, dressers and chairs. The smell of rat pee has saturated everything that was in the unit. Donât use this facility.
Dec 16, 2020
Nice location. Darnell was very courteous and confirmed our reservation right away. Easy registration process.
Jul 14, 2020
Very nice and very clean
I have an interior unit that it climate controlled and it is very nice. I like the employees and the location is great
Mar 09, 2020
Nice staff, clean location
Price drastically different onsite than advertised
Nov 18, 2019
The computer system was down and seems pretty ancient. The store associate had to turn on another computer in order to get me moved in as a new client. Also, gate was not working when I came back with my stuff. Nice man in car behind me let me in.
Oct 14, 2019
Great Customer Service
Easy check in process, friendly, clean! Great price point compared to other facilities I looked at.
Jun 02, 2019
A bit high prices for non climate controlled but the customer service is awesome and looks pretty clean.
Jun 02, 2019
The prices are high for non climate controlled and the roofing is patched in some places which has me concerned about leaks BUT the customer service is real good! The place looks clean.
May 30, 2019
Kudos for Customer Service!
Awesome Customer Service provided by Darnell. Seamless from beginning to end! However, I would say that I was expecting more for paying for a climate controlled. Other than that, everything went perfectly!!
May 27, 2019
Overall good. Great customer service.
Customer service is excellent. Everything went smooth on move in. Only complaint is the roof looks patched and has some holes that are concerning. Other than that it's good.
Mar 04, 2019
Friendly staff and convenient
Price was best in the area, gated, and ac
Feb 16, 2019
Awesome customer service
Awesome customer service clean facility
Dec 13, 2018
Best storage units in the area!
Very quick and easy to reserve, units are clean. By far the best storage facility in the area as far as safety goes. Would definitely recommend!!
Nov 22, 2018
Everything was great till you find out you have to have insurance on your items, minimum monthly price is 12.00 for that. Other than that, the value would have been great. I would recommend this facility, it's clean and staff friendly.
Oct 24, 2018
Clean and open
The units were clean and it was very easy to drive our uhual thru. Plenty of space. Desk rep was very nice girl.
Jul 30, 2018
Very well maintained
Stephanie was great, the facilities are really clean and well maintained and the temperature controlled storage is great.
Jul 06, 2018
Clean, nice, and big
Very clean, staff is very accommodating, nice size unit
Feb 12, 2018
Great space for a great price
Easy to find building in a safe setting.prices were wonderful given the size of the units. Top notch on customer service.
Jan 01, 2018
Good price, good location.
Only con: it's not 24 hour storage place. I didn't know prior to booking.
Aug 31, 2017
Friendly employees and very clean facility. Very reasonably priced!
May 21, 2017
Very friendly staff and great place.
It was simple and quick. The staff was very organized and helpful.
Apr 14, 2017
Too many doors
There are like 3-5 doors you have to go thru just to get to the unit, when you are carrying heavy stuff it is very annoying that every time you turn around its another door you have to open and squeeze thru!
Feb 14, 2017
Looks good .
A bit out of my way , but nice lockers and friendly staff . Wish you were closer to Wesley Chapel .
Jan 17, 2017
Very good service
I am very pleased with the entire experience.
Jan 15, 2017
The service was great.
Very good service and felt very welcomed to be a customer.
Oct 17, 2016
Safe haven for my stuff
I like this place because the customer service, safety features and hours and presentation. I feel worry free here
Oct 03, 2016
It was a great facility
I was serviced by the G.M she was wonderful and helped me out alot great work ethic the place was cleaned and easy to move in too
Sep 29, 2016
Wonderful employees, good deal, thank you!
Sep 25, 2016
I was able to use their truck which was very convenient.
Aug 12, 2016
Great service, high prices
I reserve a storage unit online came in the next day and had no problems. It was a in and out process. The staff was so nice and had great customer service!
Apr 01, 2016
I recently got this storage unit. The staff was very friendly and helpful. I was very impressed by the follow up. I would highly recommend this spot for your storage needs.
Mar 27, 2016
Great service. He even swept out the unit before i rented it.
Mar 22, 2016
Mar 20, 2016
Liked that they made sure we understood every little detail of the property and our unit.
Mar 17, 2016
The customer service was great. She personally acomodated my request.
Mar 04, 2016
The cheapest price we could find for a climate control unit.
Feb 01, 2016
The staff if extremely courteous and the grounds are spotless.
Clifford was very helpful and knowledgeable.
Dec 31, 2015
Excellent service and great facility
Dec 30, 2015
I'm thoroughly pleased. From the moment I made the online reservation their staff has been Ã´n point and extreremly professional. I wish all businesses operated like CubeSmart. Thank you so much for your service.
Dec 24, 2015
Dec 22, 2015
I enjoy the service everything was great
I would recommend this service to a friend the service was great
Dec 20, 2015
Friendly and Clean
I spoke with a woman for the whole experience and she was very friendly and helpful the entire time. When I made the reservation, I didn't realize that I would need insurance and she was kind enough to go through the process of waiting for a family member to email us my home owners insurance so I wouldn't have to pay the extra fee each month. After that, everything was smooth sailing. I will recommend this location to other people.
Dec 17, 2015
Edilma Rivera THE BEST!!!!!!!!!!!!
Edilma Rivera THE BEST!!!!!!!!!!!!
Dec 11, 2015
Edilma Rivera, was outstanding she made renting at cubesmart a wise choice
Made the experience all worth the trip very appreciative you have quality staff!
Oct 14, 2015
Cheapest storage unit in my area. Called to reserve, was told to head to the unit now. Everything including the drive I think took 45mins. Staff was great, she actually took the time to show us 2 units and give us pricing on both. Took me back to get paperwork done while the guys unpacked. She was very informative and explained everything. There was no rushing thru the process. The one complaint I do have is I don't like that the rates can just increase. I'm from out of state and they never did that. She did reassure me that it was every storage facility and that it wasn't personal. So when rates increase I will be looking to go somewhere else.
Aug 08, 2015
Very Expensive But Protective
Helpful but I wish they would include the taxes and additional costs when they confirm your reservation, instead of showing up blindsided. Area seems fairly clean and I only wouldn't recommend to a friend because i know they can't afford it
Jul 23, 2015
Reasonable storage place
I love the fact, that the customer service at this place was awesome and patient. They will even give you discounts!
Jul 13, 2015
Manager was very pleasant and helpful. Great customer service skills.
May 19, 2015
Great Storage Unit!
I am very skeptical when it comes to storage units, because they can be sketchy and pricey. This place was EXTREMELY friendly, clean, and the security on the premises makes me feel 100% better that my belongings are kept safe! Definitely a great investment while I moved home for the summer!
Mar 02, 2015
Nov 11, 2014
Oct 28, 2014
Sep 24, 2014
The management was very thorough and polite.
Aug 12, 2014
Jul 16, 2014
Jul 12, 2014
very nice manager and easy to use facility.
Manager even stayed open a little longer to accommodate a crazy moving day.
Easy to use and inexpensive.
Jan 22, 2014
It was a good experience for my first time moving into a storage unit.
Sep 05, 2013
Excellent customer service very clean
Ms. Riviera and Cliff were extremely helpful, knowledgeable and courteous. They went above and beyond while we were there.
I would recommend them without hesitation
Aug 21, 2013
Highly professional staff. Very clean facility. Use of the free truck was tremendous bonus. Thank you Cube Smart.
Jul 25, 2013
May 21, 2013
It was my first time renting a storage unit and the staff were very clear and helpful. I felt that the information that I was being told became a little repetitive but I think they were just trying to be clear and ensure that I understood what I was agreeing to and what I would be paying for exactly. Overall, it was a good experience.