Paul
Jun 23, 2021
Friendly and helpful
They were open when expected. My information was in their system.
Recommended: Yes
Melissa Gulbrandsen
May 17, 2021
Reasonable pricing and pleasant employees
Pricing was very reasonable, and numerous size options. All employees I interacted with were very pleasant and helpful. Was very helpful that multiple carts were available onsite for use to move your items from your car to your unit.
Recommended: Yes
Grace
Apr 24, 2021
Highly recommended
Quick and easy to access. Clean
Recommended: Yes
Melissa H
Mar 25, 2019
Awesome staff
Rick was great help and worked with me to find best unit for my needs.
Recommended: Yes
Luis
Jan 21, 2019
Super helpful and friendly service ...
The people at Sparefoot gave a great service helping me find the right storage space at a good price, and Atlantic Self Storage gave me even a better deal and Super helpful and friendly service.
Recommended: Yes
Shannon
Oct 30, 2018
Great customer service.
Definitely recommend. Easy access, great location, great customer service.
Recommended: Yes
Shannon
Oct 22, 2018
Great all around!
Nicely maintained property, property manager very friendly and knowledgeable.
Recommended: Yes
Elizabeth Johnson
Aug 19, 2018
Moved from another storage facility
I moved from a high priced storage facility to Atlantic storage. I should have came here in the first place, the manager was friendly and really enjoyed their job. The facility is very clean and instructions given were super simple. I would recommend this facility to anyone in the future!
Recommended: Yes
Will
Sep 15, 2017
Great value
Priced better than non-climate controlled facilities in area. Susan at front desk very helpful!
Recommended: Yes
James
Aug 08, 2017
Good move in deal 1 month free close to home
I wanted a unit to store some furniture and personal items for a short period of time. I found this facility on the Internet through the spare foot listing. The advertisement stated there was a deal for one month free with one month paid rental upfront. So, two months rental for one month price. Also, spare front was offering some other potential reimbursement. I was interested, and spare foot quickly helped me place a general reservation. I then went to the facility to complete the rental process. After having to wait a few minutes, I was professionally assisted by Edwin. The unit was clean and should be perfect for my needs. I moved in that day.
Recommended: Yes
Anne
Aug 02, 2017
Great service, good prices.
So far, so good. The reps were incredibly friendly when it came time to check in, though I have noticed a consistent problem with storage seems to be getting someone at the actual location on the phone regardless of where you go.
Once I was there though, smooth sailing. I feel comfortable knowing there is a caring team understanding of unique situations at this facility.
Recommended: Yes
Amanda
Jan 16, 2017
Great Space!
The manager is very knowledgeable and personable. The storage space is clean and safe. I am very happy with the choice we made.
Recommended: Yes
Garry Clay
Oct 26, 2016
Great service, very clean facility
Manager was willing to personally show me the storage unit, applied applicable discounts to my rental and suggested helpful moving accessories.
Recommended: Yes
John Harris
Oct 18, 2016
Employees are great to work with.
Employees are very helpful and the convenience is great.
Recommended: Yes
Robert Murray
Oct 03, 2016
Moving from one place to another
Everything is top notch as far as renting, paperwork and everything one might need to make the process easier. My only recommendation for a way to make things easier for future tenants? My unit is located on the 3rd floor all the way in the back. 4th is would be a great place for someone who needed a unit for long-term storage or not alot of stuff to move in and out ? (3 bedroom house etc).
Maybe you could ask the renter in the beginning what there plans are ND qualify them for a top floor or bottom floor based on there answers? I literally will make every bit of 40 up and down trips from truck to unit as well as having to lock up everything each time I go up or down because of how long each trip will take! This will make my move alot harder and longer than need to be!
Recommended: Yes
Veronica Balanetsky
Aug 12, 2016
Professional and courteous!
Edwin was a fabulous help! Very professional and courteous
Recommended: Yes
Andy Cl;ay
Aug 11, 2016
Great facility
Edwin was a pleasure to work with. He is always friendly and helpful. We would highly recommend to anyone. The facility is always clean.
Recommended: Yes
Chad
Aug 10, 2016
Highly recommended
The manager was super friendly & helpful. The rental prices are great in comparison with others in the area.
Recommended: Yes
Amy
Aug 10, 2016
I would def refer a friend
Emmanuel had great customer service skills. Very professional and made sure it was a speedy process so I could make it to work on time :) which I did!
Recommended: Yes
Art Shults
Aug 08, 2016
Excellent Customer service
Edwin Bonafe went the extra mile for us over the 3 years we had a storage unit for our business. He emailed us when we got deliveries and let us know when our vendors had accessed our unit. He was a both pleasure to work with and a true asset to the success of our business.
Recommended: Yes
D
Aug 05, 2016
Fantastic customer service
The manager is a friendly professional who will help you any way he can to have a great rental experience
Recommended: Yes
Suzanne Marino
Aug 04, 2016
Customer focused storage facility
I've been renting at Atlantic Self Storage for almost 3 yrs. I have been very happy there and I attribute that to Manager, Eddie. He runs a tight ship...clean, helpful, friendly, always looking out for us. Atlantic is truly the BEST, hands down!! Thank you for making me feel like a valued customer!
Recommended: Yes
Maria Struss
Aug 04, 2016
Manager is excellent and treats customers wonderfully
Although the onsite manager is wonderful, the temperature in what is supposed to be climate controlled is far below expectations both in summer and winter which I believe is based solely on profit motives. Lighting in the units is also some of the worst of any storage units I have rented though out the country. The facility is very clean, and the manager, Eddie is outstanding but I cant recommend the unit based on lighting and lack of adequate climate control.
Recommended: Yes
Markus
Aug 04, 2016
Best storage unit on the planet!
Always on time. Like the 24/7 access and the email or phone reminder when my bill is due.
Recommended: Yes
tracy porter
Aug 04, 2016
the best!
I stored materials for my non profit for 10 years here and was always treated exceptionally well and had always referred my friends and others here. Edwin was always so nice i mafe him brownies!. If i ever need storage again it will be here!
Recommended: Yes
Bill Kidon
Aug 04, 2016
Best storage place in Jacksonville
Edwin is always friendly and helpful. The automatic lights have been a great help in being able to see getting into my unit and the place is spotless.
Recommended: Yes
Danielle Morgan
Aug 04, 2016
Great customer service
Edwin the manager has great customer service and accommodated my needs in a timely manner.
Recommended: Yes
Brenda
Jul 31, 2016
Nice
Very friendly and professional.. Wendy was a great help!!!
Recommended: Yes
Stephanie Fisher
Jul 28, 2016
The facility was immaculate and customer service was awesome
I was very impressed by the facility, management and customer service. I would recommend this facility in a heartbeat.
Recommended: Yes
Stacey Schwab
Jun 09, 2016
Great storage facility
The property is clean and the staff is very friendly and informative. I feel safe being on the property and using the storage facility.
Recommended: Yes
William VanAs
Jun 08, 2016
Great!
Edwin was great! Would recommend Atlantic Storage!!!
Recommended: Yes
Barbara Hightower
Jun 08, 2016
Edwin has marvelous customer service skills.
Safe, clean, easy access, over the top employees.
Recommended: Yes
Jerry Henriquez
Jun 08, 2016
terrific
Edwin was very personable and Atlantic has so many location in the Jacksonville area and is affordable!
Recommended: Yes
Matthew Young
May 07, 2016
Excellent
Recommended: Yes
Paul
Mar 24, 2016
Was able to provide us a unit quickly.
The manager was quick to respond and was able to get is a unit on the first floor quickly.
Recommended: Yes
Lavoris A. Mobley
Feb 16, 2016
I had an amazing experiece. Mr. Edwin gave great customer service the two years I was here.
Recommended: Yes
Katie
Sep 09, 2015
fantastic facility, safety and service!
Professional and very rapid service when I was paying movers. Perfect location. Great price and having never done any of this before. I feel very safe and protected
Recommended: Yes
Jared
Jun 13, 2015
Good Place
Good, clean, cool place. Happy with it for what I need!
Recommended: Yes
Robert
May 09, 2015
Amazing Edwin/Manager.
Recommended: Yes
Max
Jan 04, 2015
There were quite a few offers. None of them were suggested by the management. For example, after renting I saw flyers in the building advertising "Free first month!" and free rental of the truck that the facility rents. I asked about them the next day and was told, "Yes those are absolve but you have to ask about them " That was the only sour note.
Recommended: Yes
Laurie
Aug 14, 2014
Excellent in every respect!
Recommended: Yes
Veronica Schill
Aug 08, 2014
Moving storage
Dealt with Eddie and he was great! Very helpful and friendly and took a little bit of stress away from Dealt with Eddie and he was great! Very helpful and friendly and took a little bit of stress away from moving!
Recommended: Yes
daisy
Jul 17, 2014
great facility and staff.
Recommended: Yes
Karen
Jul 17, 2014
Edwin, the manager, was very professional and helpful. He made me very comfortable renting this unit; he made me feel like it was the right place for my property storage.
Recommended: Yes
Patricia
Jul 09, 2014
I had a great experience and was well taken care of. Thank you!
Recommended: Yes
