Carolyn Ellis
Apr 14, 2024
Made the choice, easy paperwork, and moving in 2.5 hours later!
Easy to enter facility. Lock was exactly where they said it would be. Will bring a light bulb for times that it might be getting dark!!
Recommended: Yes
Pamela Jimerson
Dec 08, 2022
Love Public Storage
I had such a great experience with reserving my unit and the move in was relatively stress free. I love being able to access the facility by using my phone instead of always having to plug in the access code. Makes everything so much more user friendly, which is just what I need.
Recommended: Yes
Mike Reardon
Feb 09, 2022
They were very accomodating.
Good Service. Would recommend.
Recommended: Yes
susan
Sep 12, 2019
Good but not great
the staff is great
but the code buttons is not line up with my car
I have to get out and hurry back in before the gate comes down
then the pavement near the storage is not leveled for a car
I have to climb out of my car.
Recommended: Yes
Charles Lawrence
Sep 06, 2019
Facility was neat and clean
Facility was neat and clean, your staff members very personal and answered all questions asked except for one> That questions was " do you give a military discount" ? Do you give a AARP discount to which the answer was no, but they couldn't say why it's not offered.
Recommended: Yes
Henry Turner
Aug 22, 2019
Jen and all your staff have been...
Jen and all your staff have been wonderful. Thanks to them for everything
Recommended: Yes
Gretchen Edwards
Apr 26, 2019
Great place
Great place. For those of us with busy schedules a later closing time would be better.
Recommended: Yes
Gerald
Apr 23, 2019
Great work by Amanda at public Storage...
Great work by Amanda at public Storage got me in and out.
Recommended: Yes
Allayne
Feb 11, 2019
Clean and Affordable Storage
The young lady behind the counter was very polite. Being 84 y/o, it was comforting to know that I wasn't being pressured to purchase anything I didn't need. The facility was clean.
Recommended: Yes
Michael
Sep 10, 2018
More difficult than it needs to be
Push to purchase insurance and lock not necessary. Auto generated emails with multiple links that aren't relevant much of the time. Just want to be given necessary information and not receive multiple emails and requests for reviews.
Recommended: Yes
Adam Schintz
Sep 16, 2017
Phillip was awesome. Great customer service and great to do business with. Thank you
Recommended: Yes
Mike Parinello
Sep 11, 2017
AWESOME! AWESOME! AWESOME!
I relocate every two to five years for work and a storage facility is critical to my success. However the most crucial when relocating is finding individuals to A.) work with you B.) help find what you need when you are not completely sure what that is and C.) happy to help a human out.
Finding individuals who are happy to help is the most challenging...That's where the Clayton, NC Public Storage applies.
Ms. Tonia was the Manager who helped recently and it was a pleasure to interface with her. Questions regarding rental options were answered promptly while taking time to make sure what I rented was what I needed. She made my life much easier that day.
Outstanding individuals such as Ms. Tonia are the lifeblood of any flourishing business. I wish her well in her career and appreciate the great experience during a challenging move.
Thank you Tonia!!!
Recommended: Yes
Pastor Sherry Bruinton
Sep 11, 2017
This Public Storage is simply Awesome and Tonya was a TRUE GOD SENT. Her customer service & suggestions were everything we needed to get the job done.
Recommended: Yes
Jenny Haniver
Aug 22, 2017
This storage facility is secure and safe. They have made my move much easier and less stressful! Laura was very patient and answered all my questions; this was my first time using a storage facility and I've had a great experience. I will continue to use Public Storage if I ever move again :)
Recommended: Yes
Michele Reeves
Feb 22, 2017
Service
Customer service was great securing storage, however I had an lite situation on Moving day. Problem was rectified.
Recommended: Yes
Michael Chapin
Apr 06, 2016
Clean and Organized
The Clayton NC location is clean orginized and has a friendly staff. Not only is the office area and the units clean but the grounds are as well. The staff has been great to work with as well.
Recommended: Yes
Brian Freeman
Dec 02, 2015
Great service and at a nice rate!
Having dealt with "public" storage facilities in the past, I was delighted by my experience in reserving, reviewing and booking my storage unit. I was impressed with the security of the "compound." Very nice staff and the monthly rate was less than I've paid in the past and $60 less per month, than another storage facility just down the street.
Recommended: Yes
LADavis
Nov 17, 2015
Good experience
Working with the office manager was a mostly pleasant experience. He explained everything in detail. When I signed up online, I was not made aware of the required insurance which increased my cost more than anticipated. It was not the manager's fault but should be included in the website information. The site is clean, well maintained, and secure and the unit I rented was excellent. I highly recommend Public Storage but be prepared to pay the insurance unless your homeowners insurance includes off site storage.
Recommended: Yes
Ofir Yaloz
Jan 16, 2015
Excellent service
We had a great experience and excellent service from Laura ( Clayton NC). The unit was exactly what we need , and the account was created in minutes. We liked the personal code option at the gates, and the nice location of the site.
Recommended: Yes
Stephen Erpenbeck
Jan 15, 2015
Public Storage
Hi, please get a card reader for the main gate. Very much a PIA to type in a 6 or 7 digit code especially when you can't reach the keypad. Please issue a proximity card like we use to get into our facility at work or a swipe card similar to how hotel chains do. If you are trying to leave the keypad there for others to enter who weren't issued a card then just have both (keypad and proximty card reader)
Recommended: Yes
Ida Fleming
Aug 12, 2014
Execellent service
This helped me out greatly has a new comer to Clayton, NC. Easy access, easy set up, very clean. Thanks for your help. Ida Fleming.
Recommended: Yes
David Dudley
Jun 03, 2014
good storage area
I Would recommend Public storage if you want to store something. No problems, decent gate hours since most people won't be loading or unloading between 9pm and 6am anyway.. I would say that the only negative I've seen is the buildings have certain spots on them that seem to be deteriorating at the location I use.
Recommended: Yes
Julie Stewart
Feb 27, 2014
Very convenient!
This storage works great for me, easy in and easy out, yet protected with password gated entry.
Recommended: Yes
