Public Storage - Carlsbad - 3235 Tyler Street

Great storage space!

Public Storage had a wonderful manager named Josh who was extremely helpful and kind. The unit spaces are very clean. Highly recommend.

Recommended: Yes

Ok if you don't need to get in and out

Elevator is sooooo slow. ITS hard to find moving trolleys, CONTACT NUMBER PROVIDED IS NOT HELPFUL.

Recommended: Yes

Not too expensive for what is provided

So far, I've been satisfied with Public Storage. The premises seem fairly secure and well-maintained, and the rates aren't astronomically high.

Recommended: Yes

Great customer service

It was a helpful and stress free arrangement to obtain a storage unit. I was a bit concerned that there were no moving carts available, no fault of the facility though. I understand they were misappropriated by others. Place is clean and always nice to visit when I place items into storage. I would differently use this location for storage again.

Recommended: Yes

Lack of Customer Service

Very disrespectful customer service at front desk

Recommended: Yes

Could not have been simpler, am very satisfied

Online reservation and appointment took mere seconds. I got a direct phone call in less than one minute. Site manager Alan was prompt, prepared, professional and pleasant. Strongly recommend this location, no complaints! The gated access and after-dark lighting is well designed. Location is kept exceptionally clean. Meets our family's needs 100%.

Recommended: Yes

Quick, Easy and Convenient

Found this place at the last minute but everything worked out great. Awesome customer service, best rates in town and well organized facility that is compact, has elevators and carts and all the supplies you need to be successful. Highly recommend this company, first month’s rent was $1!

Recommended: Yes

Unit is perfect size for my stuff

Unit is perfect size for my stuff; motion sensor lights are a nice touch; only thing that sucks is the gentleman working the desk told me I could use the carts as I needed, but when I showed up, they were all locked up. So that sucks. But overall, i'm satisfied with my storage unit.

Recommended: Yes

Excellent customer service

Excellent customer service! Immaculate facility.

Recommended: Yes

Consistently excellent

Beginning with the initial discussion on options, with the current office attendant, (kudos to her!) the size & location are perfect. Her walking me through each of them was extremely helpful. All are extremely clean & easily accessible. The prices are very reasonable. Access to all info, even when office is closed, is great. This is the 3rd time, over several years, I've utilized Public Storage at the same location & everything over the years is still extremely positive. Safety is a big deal, and is consistently attended to through the company.

Recommended: Yes

STAFF IS PROFESSIONAL AND EFFICIENT

STAFF IS PROFESSIONAL AND EFFICIENT - PROPERTY IS CLEAN AND WELL MAINTAINED - GREAT LOCATION!!

Recommended: Yes

nice place very well kept secure No moving Dollys after hours.

nice place very well kept secure, the staff was courteous, friendly and helpful the only reason for two stars is the moving Carts are not available during non business hours which is the only time I have is either before or after work i had to purchase my own because of this. There has to be a way to check them out if you can rent a scooter on a public sidewalk you should be able to checkout a dolly using your storage code. Figure this out Public Storage you can afford!

Recommended: Yes

The first month free promotion turned...

The first month free promotion turned in to $57. Was not thrilled that i had to buy a lock because the locks you sell are the only ones that work with the units you rent.

Recommended: Yes

The online reservation was easy to use...

The online reservation was easy to use and the staff at the storage complex were great! They made me feel like a VIP!

Recommended: Yes

Amazing experience

Amazing experience. Definitely will tell others about this facility. Jr was awesome and very helpful.

Recommended: Yes

They were very helpful with all your...

They were very helpful with all your storage needs. good place to storage your stuff

Recommended: Yes

Staff was very helpful

Staff was very helpful. Storage site is neat and orderly.

Recommended: Yes

Excellent Service!

I was greeted by each of the employees that I encountered, and every one of them was very pleasant! The process of filling out the required paperwork and being taken to my unit was super quick and easy. The facility is clean and easy to access. I'm glad that I chose Public Storage for my needs!

Recommended: Yes

I was taken care of right away

I was taken care of right away, and everything was explained to me in detail. The price is right too.

Recommended: Yes

Very helpful staff and . . .

Very helpful staff and a competitive rate with a convenient location. It's hard to beat a combination like that!

Recommended: Yes

Clean secure storage!

Awesome crew too!

Recommended: Yes

Camille and Doug were most helpful in getting me the right unit. The property is clean and tidy and well lit at night.

Recommended: Yes

Camille & Doug are awesome! Their assistance during a very trying time was outstanding. If you need storage this is the place to go!

Recommended: Yes

Very efficient

The onsite employees were very helpful

Recommended: Yes

Overall great experience

Only thing that scared me was a guy came into the lobby showing a hole in one of his boxes and a shoe that had been eaten by a mouse. Also, my storage unit was in a triangle shape which made it difficult for storing everything efficiently.

Recommended: Yes

Having moved around the country many times, I have rented many storage units in various places around the country. The service at the Tyler street location is unparalleled. Most of my dealings there have been with Tom, and he always goes above and beyond to make sure that my needs are taken care of. Everyone who rents space there has a story, and Tom is genuinely interested hearing about yours (if you so please). The last time I stopped by my unit, he asked me when my trip to Pennsylvania was coming up. I had mentioned the trip off-handedly the last time I was there, and I found it really cool that he remembered, and asked about it. Every person that has a unit there is assigned a number, but to the staff that works there, we are more than just numbers - we are people that they genuinely care about. Top of the line service, with a personal, small town touch. Thanks guys. A

Recommended: Yes

The girls in office were great today. Thank u Brittany and Gabby for the easy rental process!! They were awesome! Come rent here for friendly and great customer service. :)

Recommended: Yes

I had a great conversation with public storage. My husband and I are having a house built in Carlsbad and we just sold our home here in Corona. We are in limbo of how we are going to do this transition. The public storage representative (Cynthia), suggested that we move our things up to the public storage facility where it will be safe and clean. She showed us around the property and made us feel that we could be assure of our things being safely stored. I believe the best point of it all was the knowledge and professionalism that was given. I am a big on customer service and felt that Cynthia went above and beyond. Great to be assured that there is still some people who want to give the best at what they do.

Recommended: Yes

Great storage option

The managers, property and attention to detail are all excellent!

Recommended: Yes

Excellent service

Everyone in the Carlsbad office off of Tyler have been very professional and very helpful and very friendly. .

Recommended: Yes

nice place!

hidden charges that were not disclosed.

Recommended: Yes

Great place

The facilities are clean. The front desk staff was thorough, courteous, and accommodating. Prices are very reasonable when compared to other sites.

Recommended: Yes