SmartStop Self Storage - Escondido - 852 Metcalf St

852 Metcalf Street
Escondido, CA 92025
49 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$46.00 - $290.00
Available Units: Show All
5' x 5' Locker

Climate controlled, Floor 1, Interior

50% Off 1st Month Rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $46.00
per month
$76.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Interior, Elevator

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $53.00
per month
$88.00
No CC Required
Reserve
5' x 8' Unit

Climate controlled, Interior, Elevator

1st Month Rent Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $61.00
per month
$102.00
No CC Required
Reserve
5' x 9' Unit

Climate controlled, Interior, Elevator

50% Off 1st Month Rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $73.00
per month
$122.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Interior, Elevator

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $82.00
per month
$137.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Floor 1, Interior

1st Month Rent Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $90.00
per month
$150.00
No CC Required
Reserve
5' x 15' Unit

Climate controlled, Interior, Elevator

1st Month Rent Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $93.00
per month
$155.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Interior, Elevator

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $149.00
per month
$249.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $157.00
per month
$261.00
No CC Required
Reserve
10' x 12.5' Unit

Climate controlled, Interior, Elevator

50% Off 1st Month Rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $149.00
per month
$249.00
No CC Required
Reserve
10' x 15' Unit

Climate controlled, Interior, Elevator

1st Month Rent Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $153.00
per month
$255.00
No CC Required
Reserve
10' x 15' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $203.00
per month
$339.00
No CC Required
Reserve
10' x 20' Unit

Climate controlled, Floor 1, Interior

50% Off 1st Month Rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $212.00
per month
$354.00
No CC Required
Reserve
10' x 22' Unit

Climate controlled, Interior, Elevator

1st Month Rent Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $190.00
per month
$317.00
No CC Required
Reserve
10' x 22' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $246.00
per month
$396.00
No CC Required
Reserve
10' x 25' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $290.00
per month
$440.00
No CC Required
Reserve
About
Features
  • Elevator available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the SmartStop Self Storage - Escondido - 852 Metcalf St at 852 Metcalf Street?
On a scale of 1-5 the SmartStop Self Storage - Escondido - 852 Metcalf St at 852 Metcalf Street receives 4.5 out of 5 stars based on 49 reviews.
Does SmartStop Self Storage - Escondido - 852 Metcalf St at 852 Metcalf Street offer climate Control Storage?
Yes there are 16 size options for climate control storage units at the SmartStop Self Storage - Escondido - 852 Metcalf St at 852 Metcalf Street.
What is the cheapest storage unit option at the SmartStop Self Storage - Escondido - 852 Metcalf St at 852 Metcalf Street?
The cheapest storage unit option is $46.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open SUN 6:00 AM - 2:00 PM, MON-SAT 6:00 AM - 6:00 PM
Is the SmartStop Self Storage - Escondido - 852 Metcalf St fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at SmartStop Self Storage - Escondido - 852 Metcalf St?
Yes, there are security cameras on site.
Are there moving supplies for sale at SmartStop Self Storage - Escondido - 852 Metcalf St?
Yes, there are moving supplies available for sale at SmartStop Self Storage - Escondido - 852 Metcalf St
What type of payments are accepted at SmartStop Self Storage - Escondido - 852 Metcalf St?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, mastercard, amex, discover).
Are handcarts available to assist with moving at SmartStop Self Storage - Escondido - 852 Metcalf St?
Yes, handcarts are available.
Is there a military discount at SmartStop Self Storage - Escondido - 852 Metcalf St and if so how much?
No.
Is there an elevator at the SmartStop Self Storage - Escondido - 852 Metcalf St?
Yes, there is an elevator available.
Customer Reviews
4.5 out of 5 stars - based on 49 reviews
創摹 Mar 19, 2024

Excellent Customer Service

Brandon greeted us with a friendly smile. He is knowledgeable and professional. Delivered a very good impression on our 1st time meeting with him and we were able to sign up to rent a space the same day.

Recommended: Yes

Randy Workman Jul 17, 2023

Clean, efficient and professional

I was looking for a complete storage that was clean, secure, climate controlled, and staffed by friendly and competent personnel. Found all of that at one location.

Recommended: Yes

Michelle A Apr 19, 2023

Great price, great customer service, and very clean

The customer service personnel,Tea, was very hospitable, friendly, and knowledgeable. She answered any and all questions that I had, which makes moving in an easy process. I would definitely recommend to family and friends.

Recommended: Yes

Pat Toomey Feb 28, 2023

Very courteous and professional!

Deonte greeted us on a very busy Sunday and took care of me and his many other customers! He was very cheerful and professional! The two different people I spoke with prior to my move in were also courteous and professional! Highly recommended!

Recommended: Yes

Lorena Jan 12, 2023

Great place to store your stuff

The storage unit was clean and spacious.really happy with it

Recommended: Yes

John O'Dell Sep 05, 2022

Very nice and friendly staff

Can’t do any better than this. It is conveniently located. Easy to access. The staff is friendly. The place is clean and secure. Can’t ask for more

Recommended: Yes

Latonya Butler Aug 01, 2022

.my storage was very clean very nice poeples as well Thank

Hi I had a great time at smart stop storage it was quick go through the paperwork.i had my key in no time and the place was very clean the poeples was great yes I would leavemy review leave.100% and If I could 100% not just saying for the gift card okay my storage was on time

Recommended: Yes

Amy Rabun Jul 23, 2022

Efficient check-in.

Facility was clean, and appears to be very secure.

Recommended: Yes

Helen Eckholdt Jul 12, 2022

Best pricing in town Facility clean excellent customer service.

Best pricing in town. Facility clean, seems secure and excellent customer service.

Recommended: Yes

Katherine Garcia May 11, 2022

Clean & safe facility and fast service

Candy was extremely nice and did the paperwork as fast as she could since I had friends waiting to help me unload. Also, before arrival they were very kind and welcoming over the phone.

Recommended: Yes

Rachel valdez May 06, 2022

Love the whole ambiance of the facility and staff.

Good place to store your stuff. Clean and like there are carts to use that make it so easy to move your stuff. I like it all.

Recommended: Yes

Isabel Marie May 05, 2022

Quick and simple

I just went in, not quite sure what I wanted. Smartshop made it easy by being very demonstrative and the whole process wss quick and simple,a decent rate that I ould afford.

Recommended: Yes

態整 May 03, 2022

Great experience with Candy.

Candy was so helpful and she made the process quick and easy.

Recommended: Yes

Gus Dec 09, 2021

Clean facility & friendly staff!

The staff called me on a Sunday and less than an hour later I arrived at the storage facility. Once there I was given a tour by a super friendly staff and signed up with a storage unit. This facility is about a year and a half old and the rates can't be beaten! The location is also very easy to get to. I will recommend this place to friends and family.

Recommended: Yes

C James Nov 09, 2021

Very happy with my experience here.

I found smart stop online, I was able to reserve a unit online on a Sunday and to my surprise the office was open as well, When I arrived at the storage facility I was very impressed with how clean everything is, "even the parking lot was clean" and as soon as I walked into the office I was even more impressed, the office was spotless, but more importantly what by far impressed me the most is the people behind the counter, I was only in the office for maybe 10 minutes and they made me feel like I had known them for years, very polite and friendly as well as informative, they had answered everything I needed to know without me ever asking a single question, By far the best experience you could ask for, and all on a sunday.

Recommended: Yes

Leonora Everett Nov 07, 2021

Very knowledgeable staff

Staff was very knowledgeable and patient - definitely not trying to pressure me to purchase the largest unit. But I decided on it anyway. Very clean and organized. Well laid out Floorplan. Love the loading area. Easily accessible.

Recommended: Yes

Cameron Oct 15, 2021

Very nice clean facility. Staff is great

Only reason I didn't give it a perfect review is due to the hours of operation. It closes quite early in my opinion. Other than that it's great

Recommended: Yes

Robert V Jun 19, 2021

Raised the rent, lowered the hours of access

I chose this facility because of the proximity to where I was going to be living and the extended hours of access I would have to my belongings. A few months after I began renting, they raised the rental fees and drastically cut the access hours, citing the homeless in the area as reason why they cut the access. “The homeless hangout by the doors and then when someone uses their code the homeless follow them in and sleep in the stairwells.” We are looking into a gate and then can put the hours back to normal.” I responded, the homeless have lived in this part of town for thirty years, the company knew that when they opened the place. Now you are cutting the hours and not compensating clients for the reduced access? “Well we are a business and if you don’t like it you can vote with your feet and go elsewhere.” Thanks for caring about your clients, for people that lost jobs and homes from Covid. Way to take advantage of people. Oh, and the other day I asked about the gate timeline so hours could return to normal, that attendant said “I don’t thing the hours will change back”. Lied to again.

Recommended: No

bruce neale Jun 09, 2021

hmm....

needs humidity control aswell as temp control

Recommended: Yes

Marissa Jun 08, 2021

Clean and safe storage facility

Nice facility- elevators take a long time but very secure. Nice staff.

Recommended: Yes

Antonio Ibara May 22, 2021

The customer service is top notch.

The storage facility is amazing and super affordable. After making the reservation Steve called me back right away, and he made sure we were well taken care of. We got a tour of the facility and I was impressed on the cleanliness of the storage unit, overall it was an easy decision to make with the great deals they have going on right now, thank you!

Recommended: Yes

Tanya Garcia May 14, 2021

Super satisfied

The location is so convenient there’s two freeway exits near. It’s never crowded and the facility is super clean including the restroom. The gentleman who helped us was super friendly and was patient with me ( I had all 4 of my kids with me). Overall I’m am extremely pleased with my unit !

Recommended: Yes

Ihab Leal May 03, 2021

Please read my review. thank you for your support.

I like the storage unit and I have few concerns: The working hours: 6:00 AM to 6:00 PM: I work from home from 8:00 AM to 5:00 PM and I can't access the unit after work because of Storage SmartStop working hours. I hope to be extended to be able to move my stuff after work. The customer service team is friendly and I went today at 9:00 AM and no one was there till 10:00 AM to help me to give me a cart to move my stuff and I had to carry all my stuff to the second floor. Thank you for your support. Best, Alex

Recommended: Yes

片来 May 02, 2021

False advertising

Storage was supposed to be 60$ with first month free once you get there they charge you almost a months worth to process paperwork then they want you to buy their lock wich turns out to be about a months worth so thats already immoral then once you get through that they informe you of rhe 10 dollar a month insurance which brings your total bill per month up 10 dollars., it was advertised online at 60$ this should be false advertising!!! Immoral business practices!!!

Recommended: No

Brian Lamb Apr 26, 2021

Very impressive facility and the cheapest in my area!

I dealt with Rob on the phone and Steve in person. They were both extremely pleasant and helpful. Steve was able to get things done fast and seemed to answer all of my questions before I asked. The facility its self is very clean and still looks brand new. Would definitely recommend this place to any and everyone.

Recommended: Yes

William Baumann III Apr 07, 2021

Friendly staff and exceptionally clean facility

The facility looks spotless and the staff are super helpful. I feel safe leaving my valuables there as the security seems really thorough.

Recommended: Yes

Verna Spalding Mar 31, 2021

Made it easy!

It was a very quick and easy process, I felt safe and everyone has been helpful! This was the best rate and first month discount in the area as of 03/27/21 рџ‘ЏрџЏј

Recommended: Yes

David Farkas Mar 30, 2021

Great place. To Roy was very helpful

Would recommend to anyone looking for a secure storage facility

Recommended: Yes

Oscar Mar 01, 2021

State of the art

It's a new Clean facility, the only downside imo is the multi floor, so having to move your stuff through a building is time consuming and laborious...plus having to enter your code to enter the building and every time to use the elevator gets redundant...in a single floor drive up unit, i would have been done storing my stuff in a fraction the time it took me here...property does seem secure though.

Recommended: Yes

James Feb 24, 2021

Great Price - Few Pesky Things

Very Clean and new, no chance for pests to come in, but their security is waaaay overboard to an annoying degree. If you are in the elevator moving for not an exaggeration more than 15 seconds it will start to beep loudly. It takes a semi-long password to get into the front door and ANOTHER password entry to gain access to the elevator, they don't have any rollup doors for backing your car into and there are very limited ramps going from street level to the curb, you can only check out 1 single very small VERY SMALL cart for hauling things. Other than that the price for my particular unit was the cheapest I found in San Diego and cleanliness and staff were superb so overall worth it for me.

Recommended: Yes

Becki Macumber Feb 21, 2021

Good value

Good value, clean secure facility, good customer service.

Recommended: Yes

Thomas Straub Jan 18, 2021

Professional, courteous staff. Extremely clean

From the initial chat on the phone to the office visit the staff was very helpful and friendly. The facility is extremely clean and very well maintained. Clearly the staff and management take great pride in what they do. They have numerous carts to check out to assist you in moving in. The rates are very reasonable and I have no problem recommending this facility to a friend.

Recommended: Yes

Mo Jan 09, 2021

Storage

Good staff, excellent customer service, good response time, well trained staff

Recommended: Yes

Christina castellanos Jan 07, 2021

Am very happy

It was easy and fast made reservations and the same day was able to get in and move my stuff in thank u

Recommended: Yes

Robin Frantz Nov 19, 2020

Homeless traffic going in and out. I do not feel safe at all!!

This place is not good. The customer service is okay but very slow. Bathrooms were out of supplies too many homeless people always using them. I paid movers to move me there and I planed to go out of town. I don't have the money to pay to move again or the time, I wish I could. I am sending a formal complaint to the regional office. With Covid 19 on the increase and everyone having to use the key pad on elevators and to enter. It is totally not sanitized. I don't feel safe. Not everyone is using face mask. People were eating in there unit and I let the staff know who went to speak to them. People are smoking right by the in and out doors to get in to the storage. Or sitting in there cars all together outside for hours at a time. There was also a person pushing a broom around all the units when my was open for me to get in. I asked him do you work here ? He said no he was just helping out. What is that? He is not staff and has no employment record with your company and he just going around the place sweeping. Total unacceptable. I spoke to the general manager today and told him how unhappy I was. I feel stuck there. I'm going to increase the insurance to as high as possible until I can figure out how I can move my stuff as soon as I am back home.. Extremely unhappy with this location.

Recommended: No

S. Seay Nov 17, 2020

First time renting a storage unit

Staff were very helpful and friendly. There are hand trolleys available for use for free. It got very busy On Saturday afternoon, so all the trolleys were being used and there was a wait. But overall not too bad. Probably best to bring your own trolley to make it easier.

Recommended: Yes

Faye Nov 10, 2020

Very efficient!

I couldn't believe how clean and sanitary it was in this pandemic.

Recommended: Yes

Felix Jul 12, 2020

Happy 1st time buyer

Im very pleased with the investment into this facility. I feel comfortable and pleased with the entire moving in experience. Friendly staff and nice facility overall.

Recommended: Yes

Natalie Jun 23, 2020

Maybe

The day I was moving in, the elevators were broken and the stairs were and I'm on the 3rd floor. I had to pay an extra day for a truck rental and hire new helpers to 7 unload the truck. Management weren't answering phones to find out when the elevator would be fixed. I went the next day and the elevator stopped working again.ЁЯШФ

Recommended: No

Lilia Jun 22, 2020

Nice, secure facility

I reserved my storage and went in for paper work just a few days ago. The facility is very nice and new. They have security cameras and give you a personal PIN number to enter. So it feels very safe. The staff was very friendly and helpful! I I got a good size storage for an affordable price and am happy with my purchase.

Recommended: Yes

John May 17, 2020

Nice clean place, state of the art, they have elevators!

very clean, pretty new, they have elevators since its 5 floors, you can borrow a cart from them for boxes during office hours... 9 am-6 pm. But you can access the building from 6 am- 10 pm.

Recommended: Yes

Jessica Apr 20, 2020

Recommend

Quick process, great price overall a very nice facility with friendly staff.

Recommended: Yes

Rhonda Apr 16, 2020

What I really like the most, are the hours of access availability.

My friend Joy Conley referred me to your facility afew weeks ago only I forgot to mention that information when I came and rented a unit from there.Then when I moved some stuff into my unit I ran into her there and she had asked me if I mentioned her name at the time I signed up to rent my unit so she could get a $50 referral reward towards her next months rent.So will you please acknowledge this information and give her the referral fee towards her next months rental fee on her unit? Thank you Sincerely Rhonda Clark

Recommended: Yes

Marco Apr 15, 2020

Great place

Very friendly and helpful staff. Very clean and easy to use

Recommended: Yes

Oleva Apr 03, 2020

Great service and clean facility.

Good company will refer others

Recommended: Yes

Oleva Mar 30, 2020

Yes I would

Good company I would recommend

Recommended: Yes

Derek Hernandez Mar 15, 2020

Newer clean building

The storage has many built in security features and super clean facilities. The staff was friendly and courteous.

Recommended: Yes

Jun Wang Mar 03, 2020

It is much better than I expected!

Everything is very good. The office lady Laura is very helpful. I will definitely recommend my friends.

Recommended: Yes

Angel Feb 22, 2020

Great

Happy and fast would recommend to other family members and Friends customer service was also great thank you for help.

Recommended: Yes

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