Public Storage - West Haven - 168 Bull Hill Lane, West Haven | Low Rates - Available Now

Public Storage - West Haven - 168 Bull Hill Lane

168 Bull Hill Lane
West Haven, CT 06516
27 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$78.00 - $263.00
Available Units: Show All
5' x 10' Unit

Roll up door, Floor 1, Drive up, Outdoor access

50% off 1st Month


per month
No CC Required
5' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

50% off 1st Month


per month
No CC Required
8' x 10' Unit

Climate controlled, Roll up door, Interior


per month
No CC Required
10' x 20' Unit

Roll up door, Floor 1, Drive up, Outdoor access


per month
No CC Required
  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
4.5 out of 5 stars - based on 27 reviews
Customer Reviews
Dale Jul 03, 2020

Clean, easy, but overpriced

The facility is great - I just wish the price was a bit lower.

Recommended: Yes

DA Jun 29, 2020

"Thank you for your reservation" "what reservation?" they say

"Thank you for your reservation" is what the prompt said. My reservation, which was confirmed 24 hours beforehand, was not honored with the ludicrous excuse that an e-booking had taken the space I had RESERVED and shown up to claim on the day of my move. THANKFULLY the staff at this particular location where well-intentioned and helpful, if a little fumbling, and we were eventually offered a different space at the same rate. I don't know if this was human error, a problem specific to e-rentals, or the norm for Public Storage but anyone doing marketing, PR, or management at this company needs to address anything that prevents you from honoring reservations.

Recommended: No

Marion May 25, 2020


Gissett was very helpful and a really nice lady.

Recommended: Yes

Sharon Bryan May 11, 2020

Storage manger is very knowledgeable(Eileen)

Storage manger was knowledgeable

Recommended: Yes

Simon P May 02, 2020

Very good service and reasonable pricing

From booking through confirmation and move-in,the service was excellent and extremely fast responses. They were very flexible and accommodating.

Recommended: Yes

Hem Taneja Feb 05, 2020

it was owesome

it was owesome

Recommended: Yes

James Roaix Feb 04, 2020

Extremely pleasant staff

Extremely pleasant staff , very helpful. As long as the price doesn't go up crazy I'll stay here.

Recommended: Yes

John Palmer Jan 07, 2020

Manager and staff were very help full...

Manager and staff were very help full with many questions and did a great job

Recommended: Yes

Robert Lowe Sep 12, 2019

Good customer service.....2 carts?

Good customer service. Nice, clean storage unit. Love the locks. Only two carts in our building... which is honestly ridiculous. That is only thing from a 5 star rating.

Recommended: Yes

Jeziorny Lukasz May 28, 2019

Malik was wonderful

Malik was wonderful. He was very helpful. Very much appreciated it

Recommended: Yes

Douglas Bowman Jan 03, 2019

Great location

Great location, access, and price

Recommended: Yes

Elisandra Cortes Jul 09, 2018

Great service.

Great service.

Recommended: Yes

Patricia Leonard Oct 06, 2017

I had a good experience

I had a good experience, the staff accommodated me and I was well pleased.

Recommended: Yes

nicole Green Sep 29, 2017

This is my 2nd time using this location in-between moving. The customer service was great and the place is very clean.

Recommended: Yes

Anthony Greenblatt Sep 04, 2017

The Professional Service I got was exceptional. the gentleman behind the counter Mike helped me with every step, and even went so far as to save the spot for me that was small enough. five by five and held it for me. Mike didn't have to do that, excellent service excellent staff( I would suggest you keep Mike around for awhile cuz you have one great employee there) , if the need ever arises for a storage space again I will be back to Public Storage on bull Hill Lane in West Haven Connecticut .

Recommended: Yes

diana madrid Aug 30, 2017

Upon arrival, we were greeted and assisted by Bryan. Moving is stressful itself, but I can honestly say that Bryan made this part of the process very easy and pleasurable. I wish him and the staff at this store all the best. Thank you for all your help and for your very friendly customer service. Also, very clean place!!

Recommended: Yes

Megan Dansby Jun 13, 2017

I have never posted a Google review before, but Kim's 5-star service at this Public Storage location made me more than willing to review. She was very friendly, patient, and knowledgeable, which was obvious as she easily answered my long list of questions. She also gave me the special and showed me the perfect storage locker to hold all of my belongings. The facility is very clean, well lit, and under substantial surveillance. As Kim was ringing me out, there was a problem with the reservation entry only a few minutes before closing. Kim diligently resolved the issue without any complaints, graciously staying more than 15 minutes after closing to ensure everything was correct. I cannot say enough about Kim's demonstrated loyalty to customers and the company. I emphatically recommend her and the Public Storage location at Bull Hill Lane! --Megan

Recommended: Yes

Robert Mcknight May 10, 2016

A very pleasant experience

Everything was explained and they made sure I understood the charges. I saw the unit first and made sure that it was what I needed.

Recommended: Yes

Anderson Do Feb 27, 2016

Excellent service

The manager was able to help me with my needs and help me get a good storage unit with a good price

Recommended: Yes

David - New Haven, CT Sep 02, 2015

Clean & Convenient

The management/staff at the location is friendly and provided a very detailed review of the property and storage units. The price is reasonable. My only complaint is with the elevators where the doors don't stay open long enough to move items in and you have to enter a security key outside of the elevator. It would be better if this security keypad was located inside the elevator itself. Other than this, no complaints and satisfied with the space.

Recommended: Yes

DG Sep 02, 2015

Professional service

We received professional courteous service, PS is a great place to rent. The store, units, halls, and grounds are very clean. It's a safe well lit place and the staff are ready to service its renters.

Recommended: Yes

Jeanne Leheny Sep 01, 2015

Bull Hill

Mike is very good at what he does, and very helpful.

Recommended: Yes

Cynthia Kuzman Aug 26, 2015


The check in was good but the person failed to mention how the code and the elevator work. It took a good 20 min to figure out that I had 3 min to do the code and press the button in the elevator to reach floor 2.

Recommended: Yes

Eric Shattuck Jan 17, 2015

Felt like I was part of the family !!!

When I showed up Eileen was on here way to do some cleaning on the property. She welcomed me and changed her plans and helped me. Eileen and Mike made sure I had all the facts and was comfortable with everything. They are a great team and an asset to your company!!!!!!!! Storage #20230 West Haven CT

Recommended: Yes

Joseph Miles Jan 16, 2015

Clean and accessible

For a fair price, Public Storage offered a clean, climate controlled unit with easy access.

Recommended: Yes

Judi Anderson Jun 09, 2014

mike is the best employee you have

Mike is there for the customer he is willing to help you railroad is safe

Recommended: Yes

Antoinette Malcolm Mar 19, 2014

Excellent Service

I had the best experience at the Public Storage on Bull Hill Lane in Orange, CT. The employee by the name of Diana was very helpful and informative. She really knew her stuff. I would recommend this place to anyone.

Recommended: Yes