Jun 12, 2020
Best Storage Place ever
Very nice, clean, safe, great customer service. I forget to mention the customer service was awesome. They definitely adhered to the Covid -19 guidelines. The person that checked me in (Ashley) was super awesome.
May 26, 2020
Nice place as advertised
Nice place as advertised. No issues..
Mar 13, 2020
We made the reservation online and set...
We made the reservation online and set up for auto pay. When we arrived at the location - the first floor unit was not available. Now, after one month rental the rental fees are going up:-(
Dec 13, 2019
Over the years, Public Storage consistently provides excellent, professional and courteous customer service as I've used their Takoma Park, MD location in the past and now the Bladensburg Road NE in D.C. location. Outstanding service. They're always working to provide the best security features and very clean. I greatly appreciated the recent help received through Victoria, property manager and Taquetta is the best!
Jun 24, 2019
Friendly staff, outstanding service, clean and safe facilities, and economic solutions for storage - Public Storage delivers it all!
Apr 02, 2018
Everything overall was awesome.
Everything overall was awesome, but I really would like more to see more cameras in this security.
Matthew J Eldred
Sep 17, 2017
I used this storage unit for two plus years to store some furniture and other goods, including an upright piano. Piano storage must be climate controlled to protect the instrument. Every time I visited the unit the temperature was consistent, the building was clean, and the managers were pleasant and helpful. I just vacated my unit and the piano was in good shape. The building managers checked me out very quickly and, as always, were pleasant. I recommend this site to anyone who needs to store items for a short while or for a longer period.
Sep 11, 2017
Meena has been very helpful. Customer service is outstanding!! Highly recommend this property!! Helped keep my mind at ease.
Sep 02, 2017
The service was very exemplary. Me and my brother were under very stressful circumstances that Meena and Myana were very successful in helping us circumvent. They were as welcoming and understanding as either of us could've wished for them to be. I've never felt more valuable as a customer in my life.
Aug 15, 2017
Clean and hospitable facility. Manager Myana/Meena is accommodating, knowledgeable, fast and friendly. She helps customers find the best rental bargain to accommodate their needs. The only reason the site doesn't receive 5-stars is in light of limited access hours (Not 24-hours), and location -- if you aren't moving to or from NE DC -- traffic can be a beast.
Aug 10, 2017
Everyone is extremely helpful and friendly. They went above and beyond helping me find the best unit at the right price. I highly recommend them when you need to store your things. Also, the facility was always clean and safe.
Apr 26, 2017
The staff was very professional and ...
The staff was very professional and courteous. I would recommend friends and family to use the location on Bladensburg Rd. NE
Jul 06, 2016
I would definitely recommended this company.
Mayana has great customer services and a beautiful personality. She gave very good direction and broke everything down step by step and, she even allowed me to be hands-on as far as demonstrating with my lock.
Jul 04, 2016
Great customer service!
The lady at the front desk was so helpful, I was amazed. I was having such a difficult day and moving and running late, but she took time with me even though they were about to closed. I was so impressed.
Jun 01, 2016
Would be better for me.If you consider senior and fixed income.
My time so for being great customer service. And very helpful. Thanks,
May 20, 2016
This was my first time renting a storage space. The representative was so professional and helpful and informative....she made it really easy to pick the right one and complete the paperwork. I've had it for a week now and have been there several times. Very easy and accessible.
Apr 07, 2016
Moving on Easter Sunday
I needed a storage unit and on a Sunday (Easter weekend at that) Public Storage came through.
Oct 27, 2015
Monica is the best
My experience at Public Storage were amazing largely due in part to the friendly, helpful, and knowledgable staff. Ms. Monica who oversees the DC store was so polite and did everything possible to make sure the transaction was smooth and simple.
Sep 21, 2015
Great Service/Facility, Bad Location
The customer service is great at the facility is clean. The parking lot is really small and off of a main street (Bladensburg Road) with makes accessibility an issue.
Sep 15, 2015
I had a great experience
Dec 20, 2014
very good service
Staff is excellent.
Apr 09, 2014
Last night I arrived to unload some of my household belongings at the Public Storage on Bladensburg Rd. NE. I did not realize we arrive that the Storage Facilty closed at 7pm. The manager patiently waited to make sure we could use the elevator and until we unloaded ALL my household items. I was so impressed by her professionalism and laid back affect. I highly recommend this Storage Facilty all of the contact I have had with the staff has been exceptional!