Sep 28, 2020
Ashley as very helpful in making the...
Ashley as very helpful in making the changes to our account that our organization needed.
We had to change the contact info on our youth sports storage locker and Ashley got us in and out in minutes.
Mar 19, 2020
Great for Last Minute accommodations
Made moving in easy and inexpensive
Mar 17, 2020
Very quick and efficient check in process, considering all college students were looking for storage at the same time. Very clean storage area.
Mar 03, 2020
Nice experience Ashley was great with...
Nice experience Ashley was great with the information and showing me the storage unit thank you
Jul 29, 2019
It a Good place.
Jul 05, 2019
The front desk representative was...
The front desk representative was knowledgable and professional. He did a walk through with me to show me where my storage space was, and also explained to me everything I needed to know for easy access to my stuff! I would like to suggest in the design of these units to have some kind of access to utilize the upper part of the units. Maybe hooks or straps for some lighter items to hang up high. Thanks!
Mar 01, 2019
Johnny is the best!!!
My representative, Johnny, was excellent. She was helpful, knowledgeable and has a great personality. She is a great asset to Public Storage.
Mar 01, 2019
Excellent customer service??
Excellent customer service??
Sep 04, 2018
It would nicer if it were open later at...
It would nicer if it were open later at night
Apr 30, 2018
The place is in good shape so that's...
The place is in good shape so that's always nice.
Apr 04, 2018
very nice/helpful person at the front...
very nice/helpful person at the front desk
Sep 30, 2017
Definitely would recommend my buddies to this public storage. The two lovely young ladies help me with bubble wrap and information on future storage that I was inquiring about. Definitely GREAT HELP
Sep 20, 2017
I came in two weeks ago to inquire about a unit.. Lekisha and Danika was very nice and polite by the way. I came in today to get my unit unfortunately I was not able to get the labor day special but I still was able to rent at a good price.. AMAZING customer service from Danika today! She was very helpful. I'm a satisfied customer I must say!
Aug 30, 2017
Danika and Lekiesha were the most helpful girls. So outgoing and respectful. We were having trouble trying to find the right size and fit. They made it work. I would suggest this place to anyone who needs storage.
May 09, 2017
Renting a storage space at this location was quick and easy. Danika was amazing in helping me at the very last minute. I literally called while I was driving to this Public Storage facility, when I arrived I was greeted by first name. I was able to go on a tour of the facility, secure the rental of the unit (along with proper insurance), and purchase necessary moving supplies in short order. Staff were knowledgeable and friendly. Highly recommended.
Mar 09, 2017
ALMOST 5 stars
The only thing preventing me from giving 5 stars, is the fact that I was not able to supply my own lock, and was told I HAD to purchase a cylinder lock in order to acquire a storage unit. Apparently I do get to keep the lock afterwards, but it's pretty much useless anywhere else, except a storage unit door. Other than the lock, all was good.
Susan in Boston
Nov 16, 2016
Fast, efficient service; very clean facility.
Quick sign up process, good instruction on how to use security systems. I recommend the Moody St facility
Aug 03, 2016
Customer service convenience and affordable pricing are good.
Sure i will recommend my friends about it.
Nov 17, 2015
Please add LIGHTING to parking lot!
I was at the facility at about 8:30 pm, and there were no lights in the back parking lot. PLEASE install some lights back there. Having used two other storage facilities, I have found the elevator area, elevators to be a bit on the dirty side. It's definitely not as clean as other storage companies I have used. Thank you!
Jan 16, 2015
Convenient location and helpful staff
Charlie and Ben helped me in setting up a new larger unit. They were awesome and answered all my questions and concerns. The location on Lexington Street in Waltham is so convenient and there is plenty of room to park.
Aug 12, 2014
I used PS before but this time I am a bit disappointed!
I had a very positive experience at public storage for almost 2years on Lexington Street Waltham. This time I used Moody Street Waltham and I am disappointed because the facility is so dirty and it is newer than the other, so it should not be seedy! They have not cleaned the grounds in several months. There is debris all over the parking lot and now it has made it's way in the elevators. It is not pleasant to go there.