Jun 08, 2022
Awesome customer service and very clean modern units
When I got there, I came in and told them I had another issue with another unit and couldnât pay today. They were ever so glad to extend my payment a week and helped me get into the unit I needed. Very very clean building, cool inside and access to carts. This is by far the easiest unit Iâve ever moved into
May 15, 2022
Best storage unit in Waco!!
Best price I could find. The facility is top quality, and perfect for any need you have.
Sep 30, 2021
So easy and straight forward. Great
Very helpful, covered all my concerns, and had helpful advice
Sep 05, 2021
The "Premier" Storage Facility In Waco
I have never rented a storage unit before, but let me tell you.. the ladies at this facility went out of their way to assist me and went out of their way to make arrangements for me to upgrade to a large unit at the last minute! If you are planning on moving in the near future, do yourself a favor and take a look at this storage facility. You will be very impressed!
Aug 21, 2021
Last minute lifesaver
Needed storage fast, miss Angie was awesome and very patient with me. Then needed another unit and she came threw for me again. Give them a call, it will be the best decision you could make!!!
Aug 08, 2021
Last minute struggle
With having last minute struggles to find a place to store my belongings, storehouse storage was great. From reserving online, to Angie reaching out to make sure everything going ok, and the best customer service I could ask for.
Aug 04, 2021
All good and staff was nice
The staff was very nice and helpful
Jul 28, 2021
Clean and secure
Storage facilities can be sketchy sometimes, but Storehouse made me feel secure in my decision. You need a code to get in the gate as well as into the building. I really love that it's climate controlled. Not only that, but there are cameras everywhere, the facility is well lit, and clean! The receptionist was very friendly and helpful. On top of that their prices beat the ones in the surrounding area! I would definitely recommend.
Jul 26, 2021
Very nice, easy access
Great customer service. New facility
Jul 23, 2021
Clean and Simple
Everything was easy and quick. The building was clean. The customer service was great.
Jun 09, 2021
So far so good. The fact that it was the only place that I could find with a vacancy was a plus.
Jun 03, 2021
Overall nice facility
It is very clean. The price is average, I would prefer a lower rate; however, the facility is emaculate. I enjoyed speaking with the representatives at the front desk. I would like to get to know them better as time goes by. There have been no problems so far with getting in and out. We usually find dollies near the door when we are there. Overall, it is a very nice facility. It would be nice if light snacks and water were offered to the tenants.
May 20, 2021
Nice, clean and well accommodating
This storage unit is the best in Waco. Great facility
May 10, 2021
Really great facility!
Super clean and it was super easy to move into the facility! Not too pricey too. Definitely recommend!
May 09, 2021
Good customer service and very clean facility!
May 07, 2021
Ideal Storage- awesome front desk staff
Great! Ideal Storage- awesome front desk staff
May 07, 2021
Very easy, clean, and safe!
This storage facility is very nice and is the best place to trust my stuff with. The unit I received was very spacious and it was quite an easy process to move everything in and get situated.
May 06, 2021
The online system was not getting our reservation changed but the staff was fantastic and got us all squared away. The facility is spacious, clean and plenty of units. Cats for customer use located throughout the facility as well. Going to use again!
Apr 05, 2021
Exceptional Customer Service and super clean
The only reason I'm giving overall rating 4 instead of 5 is because although the elevator is big it isn't big enough for some larger items. We have a large dining room table that wouldn't fit in the elevator but the lady was nice enough to move us to a first floor unit.