Jacqueline Mishler
Apr 08, 2024
Would tell everyone to get a storage here.
I really had a easier time to get a storage unit at this business.Not a ton of paperwork &it was very fast.Customer service were very friendly and helpful.
Recommended: Yes
Billie Favorite
Mar 03, 2024
Needed a storage unit
These people were very courteous and helpful
Recommended: Yes
David Newsom
Mar 31, 2023
Easy check in
Check in was easy, facility was very clean. Staff was helpful in getting everything completed
Recommended: Yes
Jonathan Riddle
Jan 16, 2023
Prompt and friendly service, very clean.
Excellent service up front. Size of storage and price less than all the rest. Easy to get to and well maintained. Highly recommend.
Recommended: Yes
Brigitta Barlow
Jan 03, 2023
Excellent service and facility
Reservation on the phone was easy. When I went into facility to check in, the employee was efficient and courteous
Recommended: Yes
Renea
Sep 10, 2022
Really like the paved lot.
So much help making my reservation and getting my unit. Really like the pavement in the storage lot.
Recommended: Yes
Jennifer Crofoot
Sep 05, 2022
overall pretty good
Our biggest issue with them was when we tried to move in, the storage unit was locked so we couldn’t move in the night we were supposed to. This ended up costing us an extra $60 or so because we were using a UHaul. However, I think that this was just a training issue (the individual who helped me during office hours forgot to go unlock the unit) and not systemic.
Recommended: Yes
Ashley Streck
Jul 27, 2022
Awesome staff
No second thoughts about this place, staff is awesome, gates are secure, cameras are on point. It's tucked away which is nice.
Recommended: Yes
Rick
Sep 25, 2021
Clean and secure
Safe and secure storage. Friendly and helpful staff. Easy access with ample room for big truck.
Recommended: Yes
Misty carlson
Aug 23, 2021
Great customer service
Helpful knowledgeable and handled my account quickly without any issues. Space is clean and property well maintained
Recommended: Yes
Brooke Schaum
Aug 14, 2021
Easy to work with
I was not able to find a storage unit in thr Spokane area until I found Keylock Storage. I showed up 10 minutes early and the gal was sweet enough to open early and help me. She could tell I was very stressed and went above and beyond to help make the move in easy and fast. I highly recommend this place for any a storage needs.
Recommended: Yes
Christine St George
Jul 16, 2021
Easiest part of my move from Texas to Idaho
Great experience. Lady at desk very helpful and easy to work with. Storage unit clean and ready for my movers. Great location outside Spokane in Mead so no traffic to deal with. Highly recommend.
Recommended: Yes
Patricia Neary
Jun 26, 2021
Nice
Very nice place. Good price and location.
Recommended: Yes
Enrique De Arana
Apr 17, 2021
Of What?
The office staff was awesome (Randy)! But you do need to Mark the RV spaces better
Recommended: Yes
Tony Mumford
Apr 05, 2021
Friendly, efficient staff, clean units with good access.
Staff were friendly, courteous and helpful. Explained the registration process very well, which was conducted efficiently. Unit was clean and dry. Ready access to unit with reasonable maneuvering room. Staff ensured access to and from unit was understood and provided route recommendations to ensure best possible access and egress by truck.
Recommended: Yes
Emilee Shaw
Mar 17, 2021
Great facility
Had a quick easy experience. Definitely recommend!
Recommended: Yes
Shelbie
Sep 01, 2020
Horrible!!
Over priced! Tiny isles and confusing setup of the units. Very unorganized looked and there are so many units in a such a small space it makes it overwhelming. This facility requires you to have payments taken from your bank. Read your contract before you sign!! Hidden fees that arent pointed out until after you sign your contract. You get fined $50 for smoking a cigarette on the property! Your also not allowed to go inside your unit and pull down the door at all. Part of the contract in small print that their cameras have to be able to see inside your unit while your at your unit or they can terminate your contract. Will not be doing business here ever again!
Recommended: No
Darlene
Apr 15, 2020
Great place to store your things
Great customer service, clean units, easy access, variety of sizes, reasonable price
Recommended: Yes
Lori
Mar 10, 2020
Very clean
Overall good clean, good location
Recommended: Yes
Scott
Mar 08, 2020
Very accomodating to us
It was a very thorough and well explained. process. Definately willl be getting my referrals to friends.
Recommended: Yes
Steve
Oct 28, 2019
Well-kept facility and very secure
I found the reservation online and after going to the facility was checked in within minutes. Very nice facility in a very central location.
Recommended: Yes
Margaret
Sep 09, 2019
all good
Everything was easy. Would be even better if they had a trailer to rent.
Recommended: Yes
Chad Beck
Sep 04, 2019
Brothers Keeper
Storage unit was well maintained . The lady at the front desk was exceptional. The whole process went smoothly.
Recommended: Yes
THERESA HOSTETLER
Aug 26, 2019
Mary was outstanding, very easy to work with.
Mary made the process easy. Happy I found this facility.
Recommended: Yes
Roxanne
Aug 14, 2019
Lisa was awesome to work with!
Lisa made the experience very painless! Very informative also!
Recommended: Yes
Rob Harms
Aug 03, 2019
Couldn't ask for better service!
The staff was extremely helpful in getting my unit moved to a new one. Very proffessional!
Recommended: Yes
Diane Acker
Jun 17, 2019
Nice, clean facility
Check in was relatively simple, the grounds and storage unit we rented was very clean.
Recommended: Yes
Paul
Sep 26, 2017
Everything as promised!
Manager very helpful and it was overall a very enjoyable experience! The unit was clean and secure!
Recommended: Yes
