May 11, 2020
Mlove my unit
Mlove my unit
Feb 14, 2020
Great location, great price
Very convenient and price is right. But itâs not super duper clean though. Just keep in mind itâs not a climate controlled facility.
Feb 12, 2020
Affordable and convenient storage.
Great price reserved from sparefoot. The location is convenient. Cleanliness is acceptable. Processing is very quick and paperless.
Dec 27, 2019
The employees on site were very...
The employees on site were very friendly and helpful.
May 15, 2019
5 stars. Awesome service!! Terry was polite and friendly. Helped us with all our storage needs. Provided some valuable tips. Will definitely come back if needed.
May 09, 2019
I did the initial reservation on line...
I did the initial reservation on line and followed up by going to the office. Everything went smoothly. The woman, Delene, who took care of me was very pleasant and helpful and efficient.
Feb 28, 2019
Rental process was made extremely easy...
Rental process was made extremely easy by Lynn! She helped me throughout the process in an efficient timely manner and took care of my storage needs at a fantastic price! Highly would recommend Public Storage.
Sep 05, 2018
Terry was AWESOME
Terry was AWESOME! Went above and beyond to help me find a good price! She deserves a raise!
Mar 07, 2018
staff was very helpful and attentive to...
staff was very helpful and attentive to my needs 5stars
Oct 07, 2017
I love the treatment from Rachel she was so good at helping. I really loved my time there.
Jul 31, 2017
I am giving a three star because I have had AMAZING service by RACHEL, and good service by Michael,but I've been using Public Storage for a few months now, and service by oth ers has been inconsistent. In the beginning they quoted me one price, and then when I got there charged me another, and it took multiple phone calls to correct the issue, and then my assumption was that the price would continue over the months I rented, no, it has continued to increase every month. But the front desk staff are great, and as I said, Rachel is amazing.
Jul 10, 2017
The best selection
Very pleased they treated me with kindness and respect. The storage clean and good prices.
Jul 03, 2017
When I moved to VA this is the place I went to. A year later I am back, why? Their customer service is great, Ashley (the 1st time) and Rachel (helped this time). Both are wonderful. I do have a recomendation to sales manager .. should think about adding a moving storage service. Something to thinking about management.
Jun 21, 2017
Ebony is the best! I'll definitely refer people to this location because of her.
Jun 14, 2017
Made a reservation online and went in the next day to sign the paperwork. Very easy process and Ebony was excellent in making sure all my questions were answered. The facility felt very secure and I'm comfortable storing my belongings here.
Jun 12, 2017
Rachel was great!
Rachel was great!
May 03, 2017
Ashley & Ebony both were terrific
Ashley & Ebony both were terrific. Their knowledge of what size space I needed was outstanding. They were both very friendly and easy to talk to. The spaces were clean and neat. I didn't mind putting my items in them.
Apr 11, 2017
Quick and easy when setting everything ...
Quick and easy when setting everything up. Better rate than most everyone out there. Courteous staff, clean building, etc.
Feb 03, 2017
I have had a great experience with the staff and the property is clean and safe.
Jan 15, 2017
Can't get any better customer care elsewhere!! The staff are genuinely passionate in taking care of both current and new customers. I had been in an emergency situation and needed a unit asap! Unfortunately it was 5-10 until office hours closed before I had called and yet they were able to get me processed and made sure I was taken care of. Without disturbing or blocking other clients, I was able to do minor shop work as it had almost been my garage away from my apartment home so respect went both ways :))
Aug 24, 2016
Ashley define good customer service
I was very pleased with my experience I would recommend a friend
Sep 22, 2015
Great opportunity at public storage to get into a rental fast