Tracie Holmes
Oct 06, 2022
Great Customer Service
Great customer service. Very friendly and took time to explain process.
Recommended: Yes
Lori Waggoner
Dec 28, 2020
Emergency move-in
Great price, friendly staff and very clean unit!!
Recommended: Yes
Joanie Jones
Jul 31, 2020
The customer service was excellent!
Customer service was excellent and outstanding
Recommended: Yes
Jennifer
Jun 22, 2020
Great Experience
This place is great! The complete process worked out perfectly. I am very satisfied with the service and all staff members that I met were very friendly and helpful. First I wanted to rent a 10x15 unit and when Stephanie showed me it we figured that a 10x10 would probably be sufficient. And it was! Thank you so very much for all your assistance. I would definitely rent here again and in fact I already recommended the storage to some of my friends. Two thumbs up!!!
Recommended: Yes
Rhyann
Apr 17, 2020
Lovely Customer service from the gentleman that assisted me
The storage unit was very spacious
Recommended: Yes
Heidi
Feb 20, 2020
Super Clean with many amenities for business owners
Brand new with Friendly, knowledgeable team of employees. The concept is truly Amazing to have All necessities for a business at your hand to include conference rooms, shipping and storage. I have recommended this space to others for storage and business space.
Recommended: Yes
WILLIE
Jan 04, 2020
Most impressed
The staff were most helpful. She explained everything. The use of their truck was invaluable. I highly recommend this facility. Safe, comfortable, secure, great location...I highly recommend it.
Recommended: Yes
Erin
Nov 25, 2019
Thank you
My experience has been awesome. From the moment I signed up online they have been on top of everything. Starting w the first call to me confirming my reservation, to having my contract readily at hand to complete and speed up the process. Received an escort to confirm location of unit and they offer a very clean establishment. I'm glad I chose this facility, thank you.
Recommended: Yes
Jessica
Oct 27, 2019
Best storage unit I've used thus far.
Easy set up and clean facility.
Recommended: Yes
Alexi
Oct 13, 2019
Services are above and beyond.
Great value for size and it’s amazing that they have a truck, dolly and moving carts available to renters. Plus awesome promos.
Recommended: Yes
Tammy
Oct 02, 2019
E-Commerce is a great place.
The customer service was excellent and the prices are more then reasonable. The facility is new, it is clean, and convenient. I would recommend it.
Recommended: Yes
Samatha
Sep 15, 2019
Amazing!
Great location and clean. I feel comfortable leaving my things here
Recommended: Yes
Victoria
Aug 27, 2019
Very nice!
Friendly people and lovely facilities
Recommended: Yes
Quoc T. Huynh
Aug 25, 2019
Super clean. 5 stars customer service. AC running 24/7.
Super friendly customer service. Very clean facility. Humidity control and AC 24/7 during summer time.
Recommend: put security cameras around facilities which let people see that to scare away all bad guys.
I can help to make it happen on security camera system.
Recommended: Yes
nicola
Aug 21, 2019
Very friendly staff
Greeted well. Accommodating and friendly staff
Recommended: Yes
Chrysti
Aug 08, 2019
Very nice facility
Great customer service and very clean. Also nice that dollys are available to customers at no charge. This was a huge help!
Recommended: Yes
Jayci
Aug 01, 2019
Friendly, clean & local
Good location, nice facility, helpful people. Free moving truck is a great perk.
Recommended: Yes
Charles
Aug 01, 2019
Everything We Own is in a 10 x 10
We are off on a global adventure. We sold about 70% of our stuff and the other 30% needed a storage unit that was secure, clean, and never made us think twice about it being there when we return. We came across E-Commerce and we liked the way it was multi-leveled with offices on the first floor. The facility is really easy to get to and they even let us borrow a truck.
Everything we own is in a 10 x 10 and we never really think about it. We don't worry or wonder if it will be there when we return.
Recommended: Yes
Tuesday T Payne
Jul 15, 2019
Best Storage In Hampton Virginia
This is the cleanest and friendliest facility I have ever used when renting a storage. I would gladly refer my family and friends to E-Commerce Center in Hampton, Virginia, I love the climate control.
Recommended: Yes
Tierra
Jul 03, 2019
Love it
I love that they allow you to freely use the dolly's
Recommended: Yes
NaTarsha
Jul 01, 2019
Friendly, inviting staff and atmosphere
Meredith was extremely professional and friendly. The paperwork was easy to get done. The storage unit area is clean and the temperature is great (all units temperature-controlled, which I really, really like!) The overall layout of the building is impressively convenient (they even have a 'LOADING DOCK' area to conveniently park and load your stuff onto the pull cart) and the elevator is great. (I could actually get on the elevator with my stuff, instead of putting my stuff on the elevator and having to take stairs to the unit level to meet the elevator.) Everything is in one building, which is awesome. (I didn't have to go to one building to rent a unit and then drive or walk to the unit itself. I also like the security of the building. You have to have a fob key and their camera placements are comforting. I could mention more but I'll close with mentioning that the locks for the units are included. I had to pay about $10 extra for a lock pad, when I used another storage business, before. OH....THE PRICES/DEALS ARE GREAT!!!! THEY HAVE ALL THAT I MENTIONED ABOVE AND THEN GREAT PRICES AND OFFERS TOO! ЁЯШБ
Recommended: Yes
Yalanda
May 13, 2019
Staff is great with handling business with out of towners!
I honestly was stressed out juggling several commitments and needed storage for my family member. This staff was so good to me and was so patient while I handled the arrangements remotely. Thanks to their willingness to help and technology I was able to get everything handled with a phone and a laptop!
Recommended: Yes
Alexis
May 08, 2019
A great move-in facility!
Amazing facility, gave move-in supplies, provided a lock (unlike other companies), and the service was great at explaining rules and regulations. The only issue was that move in fees were expensive and I feel as if the move in van should also be free for moving out.
Recommended: Yes
Tonia
May 04, 2019
Exceptional Business
This is the most immaculate storage facility I’ve visited & patronized. Happy to be a storage tenant at E~Commerce!
Recommended: Yes
Zoraida
Aug 08, 2018
It's affordable , clean and great service.
The staff in the facility were very helpful and respectable. Nice location
Recommended: Yes
Imani
May 22, 2018
Very impressed with the appearance of the facility.
The facility was clean and impressive.
Recommended: Yes
桓牡湯
May 09, 2018
GREAT!!!
This place is very clean and great temperature!
Recommended: Yes
Faith
Mar 11, 2018
Overall pretty good
The walk sucks. But everything else is nice. Suggest a couple different entrances so someone doesn't have to walk SO far with heavy things and also larger carts. But it is a nice, clean, and safe area.
Recommended: Yes
Carlton Campbell
Feb 28, 2018
Outstanding place to run a business!
I've had a business at the eCommerce facility since it opened in November 2017 and couldn't be happier. The staff is phenomenal, the facility is very well maintained with a great lobby area for visitors or entertaining clients, the parking is more than adequate and the location is less than 5 minutes from the Peninsula Town Center and Newmarket areas. I also have a storage space for my inventory which makes it very convenient for my business.
Recommended: Yes
LaNard Smith
Feb 28, 2018
Great Environment. Great People
Friendly Staff. Good Prices. Good Environment.
Recommended: Yes
Jennifer
Feb 28, 2018
Customer service was def a let down
Wasn't happy with the friendliness nor the knowledge provide by the staff. Sorry you say.
Recommended: Yes
