Thomas Bellamy
Apr 06, 2021
Great Customer Service!
The customer service by Jemar made all the difference. He was quickly able to accommodate my desires for a unit, and ensured that I was comfortable moving in. Without him, I probably would have used another facility.
Recommended: Yes
Charles Flinn III
Jul 22, 2020
Excellent staff at 5900 Columbia pike
Excellent staff at 5900 Columbia pike, Falls Church, va
Recommended: Yes
Lawrence Peacock
May 14, 2019
I needed storage fast and found a...
I needed storage fast and found a quick, easy, and affordable storage solution at Public Storage! The manager, Kayonna, was fabulous and took care of things and I stored things that day! Priceless!
Recommended: Yes
Arilma
Apr 24, 2019
Awesome
Awesome, very straight forward, what is offer is what it is not hidden fees, no tricks, thank you for getting me out a jam.
Recommended: Yes
Juan Maida
Oct 30, 2018
Antonio was super friendly and polite
Antonio was super friendly and polite. Made me feel like I made the right choice for storage again. He originally helped me out last year and this year when I returned was just as happy with his customer service. Seems to enjoy his job and again treated me with great respect. Glad I returned.
Recommended: Yes
Claudia Alvarenga Andrade
Oct 10, 2018
Convenient
Convenient, good prices
Recommended: Yes
Bryan Kocher
Feb 14, 2018
You do not have to live here
You do not have to live here, just stash your extra stuff. The price is the best in the area and close to lots of apartment buildings.
Recommended: Yes
Altyn Clark
Oct 16, 2017
My five stars are for Antoyne. He is quick, polite, and knows his business. I was in and out with a new locker in about 20 minutes. The facility itself is adequate. Clean. Some wear and tear. More lighting would be better but would raise prices no doubt. Always carry a good flashlight to look through your stuff, even in daytime.
Recommended: Yes
Kendrick Davis
Oct 01, 2017
I came to the property to get info on a storage unit and antoyne was very helpful and direct public storage needs to hire more people like him. He knows his info by heart and customer service skills are perfect.
Recommended: Yes
Ellen Peterson
Aug 16, 2017
clean, professional staff but they should enhance hallway lighting b/c half the time we cannot see or sort our stuff as hallways too dark with only emergency lighting!
Recommended: Yes
Jacob Smith
Aug 14, 2017
Public Storage, Bailey's Crossroads
Reasonably easy reservation and move-in procedures. They told me they could accommodate the 53-foot semi bringing my things and that did turn out to be a very big hassle - hard to get the truck in and out, and we had to move the stuff a long way from where the truck could reach to where my unit was located. That being said, we did ultimately manage.
Recommended: Yes
NMonique w
Jul 21, 2017
The Property manager, Antonye provides excellent customer service. He is sunshine on a cloudy day with his professionalism.
Recommended: Yes
Gale Munro
Jul 06, 2017
I needed a small unit for a few months on short notice. It was readily available. The staff was always very knowledgeable and helpful. I particularly appreciated Antoyne's help on several occasions. They helped me out when I needed it.
Recommended: Yes
Chelsea F.
May 24, 2017
Exceptional Customer Service
Shaq, the gentleman that helped me secure the unit, was extremely professional, respectful and helpful. He made the entire experience go smoothly and he was patient as I kept changing my mind! I would highly recommend this Public Storage location because of him.
Recommended: Yes
Sarah
Mar 28, 2017
Thanks!
Thank you for the assistance!
Recommended: Yes
Holly Hoebreckx
Sep 20, 2016
Organized, easy, efficient manager.
It was a simple easy task to rent storage at Public Storage. 1, 2, 3....problem solved! The manager got us registered in just a few minutes, and told us everything we needed to know. It was easy peasy!
Recommended: Yes
Gladys Bonilla
Mar 29, 2016
Everything is fine
No additional coment
Recommended: Yes
