Brandi Nicole
Oct 10, 2021
Serves no use
Upon renting I was told I could use facilities to do 3rd party sells through an online auction site. According to the site it's prohibited so the unit serves me to use. The manager and or spare foot should never have told me I could or I'd never rented.
Recommended: No
Denise Williams
Jan 24, 2019
FANTASTIC EXPERIENCE
This facility and its staff are top notch. I would highly recommend them to any and everyone. Exceptional customer service and extremely clean, neat and orderly grounds. Felt super safe leaving my things stored there.
Recommended: Yes
Stacey
Nov 20, 2018
The employee s are wonderful
Nice storage just don't like that it's not 24 he actsess
Recommended: Yes
Stacey
Nov 19, 2018
Nice and friendly staff
Nice place convenient staff waa really nice and kind
Recommended: Yes
Dlana
Feb 26, 2018
Great experience and customer service!
I was really impressed with the Manager that was working on Thursday (February 22) She was awesome and very knowledgeable!
Recommended: Yes
Jodi
Feb 07, 2018
Great storage facility.
From the first phone call renting a storage unit has been a breeze. Nice and courteous customer service. Clean facility. Absolutely no problem entering facility and unloading our boxes into unit. Would recommend.
Recommended: Yes
Hector Ramos
Jan 09, 2018
Great
Great Facility, very helpful on the items I may need, locks, tape, boxes; as for the personnel "great"
Recommended: Yes
Cheyenne Cody
Dec 20, 2017
Great experience.
Fast friendly service. They met my storage needs.
Recommended: Yes
Nathan Kerdachi
Apr 13, 2017
Perfect
Everything was great. Andrea was informative, nice, and efficient. I was in and out in about 30min.
Recommended: Yes
Wanda
Mar 21, 2017
great location, clean, great customer service!
My unit is in a great location. The staff was very friendly and helpful. The price is affordable, hope it remains this way.
Recommended: Yes
Adolph Woods
Mar 13, 2017
Good price
Good price and clean. Dolly available
Recommended: Yes
Eustolio
Oct 27, 2016
Insurance
I don't think have to be mandatory beinsured
Recommended: Yes
Larry
Aug 01, 2016
Got my stuff out of the house. I can move around again.
Needed a place to put my son's furniture while he loos for a job. I rented a unit and tried to move in. It was too small. The office helped me get a larger unit with no hassle. Now I can move around my house again. The people were great and I feel great. Thanks
Recommended: Yes
Chris
Jun 26, 2016
Great service, quick and friendly!!
Everything was as promised and service was impeccable!
Recommended: Yes
Erica
Jun 18, 2016
they saved our reservation with notes as we were coming from germany great!
They were really helpful in getting us the right sized unit and worked with us on our reservation. We did not know the exact date, so they saved our dates for a couple of weeks with notes as we are in the military and didnt know the exacts on when we would be there. They were cheery and helpful when we arrived and were happy to help us. The facilities were really clean, and our unit didnt have anything wrong with it when we checked and the gates work easy with no troubles with the codes. All things seem easy, if you follow the guidelines of the opening hours to access the facilities, etc.
Recommended: Yes
David Anderson
Jun 03, 2016
Ellington Field Power outage - Frustrating
I had scheduled my move-in online and from sparefoot website, then spoke with customer service at LifeStorage on the phone. After picking up movers a truck and moving all day I arrived at the Ellington Field location to discover the office was closed due to the transformer going out and so therefore I could not move into a unit that day. Just wish I would have known in advance. Sent the movers home, I kept the truck an extra 2 days cause of heavy rains and finally moved in solo without help Monday morning. In the end I'm happy to be here, the facilities are clean and don't smell like cats, the office staff is helpful and friendly. I wish I'd known the office was going to be closed, could have delayed the move so not to waist truck rental days and labor. Would be great if they fixed the door so that it had a timer that would prop it open, I jammed a dolly under the door to keep it from shutting on me. It's hard bringing in a several mattresses solo with a spring loaded door to compete with. They could greatly improve this facility by adding a covered area to unload safe from rain for customers paying the premium for the inside units. That , and a loading dock would both be big improvements. I'm an artist www.bottomlessbox.us and I've had many storage units, this facility seems newer than public storage places and is in my opinion cleaner.
Recommended: Yes
paul
May 31, 2016
Very well kept up
Andrea was awesome and a big help
Recommended: Yes
Manuel
May 19, 2016
Super awesome !!!!!
My overall experience was top notch. Everyone was so nice and extremely helpful. I will surely tell all my friends and family about this place. Thank you so much for helping me and my family.
Recommended: Yes
Melissa
Mar 15, 2016
Leanne was awesome
We liked Leann and very impressed with service.
Recommended: Yes
Joy Lewis
Dec 04, 2015
review
The staff made the decision easy, she was the kind of person you would want to deal with, Friendly and accommodating.
Recommended: No
Diane
Oct 29, 2015
Very reasonable, easy access
The employees LeAnn & Andrea are super great people. The storage units are secured & clean. I feel safe going any time of the day or night.
Recommended: Yes
