Jack Stroud
Aug 04, 2020
Was pleased with the ease of reserving...
Was pleased with the ease of reserving a unit online. Property manager Mary Ann was very cordial and helpful.
Recommended: Yes
Jose Ojeda
Apr 03, 2020
Excellent service from start to finish...
Excellent service from start to finish of accession. Great response when help needed. Ease of accessibility is excellent. Will recommend to any one.
Recommended: Yes
Allen Davis III
Jan 21, 2020
Very nice lady helped me and everything...
Very nice lady helped me and everything is great so far Thank You
Recommended: Yes
Tracy Closna
Dec 04, 2019
It was so easy to reserve our unit...
It was so easy to reserve our unit online and then go talk to the manager to finalize the paperwork in the office. The office manager was great! She made us feel welcomed and she was so excited when we told her we were taking the unit. She even called us to follow up to our appointment after we reserved it online. The manager was great!
Recommended: Yes
Amber Tamayo
Nov 13, 2019
Great
Great friendly customer service and easy quick process.
Recommended: Yes
Customer
Sep 12, 2019
Office representative did a great job...
Office representative did a great job explaining process and doing tour of establishment to see available units of various sizes and upsold offer of much needed materials for move. Great and friendly service. Well done!
Recommended: Yes
Robert Mendoza
May 14, 2019
They were very informative and helpful...
They were very informative and helpful regarding my needs.
Recommended: Yes
Porfirio Juarez
May 13, 2019
Very nice employee and clean storage.
Very nice employee and clean storage.
Recommended: Yes
Melodie Allen
Nov 28, 2018
Mary Ann at Helotes TX location WONDERFUL
Mary Ann at the Helotes TX location was efficient, thorough, personable, and truly went above and beyond! Very nice and customer-focused!
Recommended: Yes
TEXAS HUNTER
May 25, 2018
I'VE HAD A UNIT HERE BEFORE AND WOULD...
I'VE HAD A UNIT HERE BEFORE AND WOULD ADVISE OTHERS TO PICK A UNIT HERE TOO!!!
Recommended: Yes
Gabriel Macias
Apr 04, 2018
Overcharged me
Overcharged me. Haven't corrected my account.
Recommended: Yes
Bertha
Apr 02, 2018
Very nice staff.
Very nice staff.
Recommended: Yes
Mario Luna
Mar 06, 2018
MaryAnn the best
Very happy with Mary Ann's expertise. She was most helpful and very professional. Really enjoy working with her.
Recommended: Yes
Lynn Blue
Jun 17, 2017
Mary Ann found me the perfect unit after shopping around all day long...she gave excellent customer service ...!!!
Recommended: Yes
Yelile M Villalon
Apr 12, 2017
Mary Ann gave me awesome customer service took really good care of my storage needs.
Recommended: Yes
diana thompson
Apr 11, 2017
Mary Ann & Cheri Are Awesome at Public Storage in Helotes. I Will refer everyone to that location.. .I am a return satisfied customer !!!I Appreciate their help with my storage needs:)))Thank You !
Recommended: Yes
Justin McCurry
Jan 24, 2017
Friendly staff
Concerned didn't get right size unit. Staff incredibly friendly and helpful making sure my storage needs were taken care of.
Recommended: Yes
John Rabine
Jan 15, 2017
On-line reservation and check-in the next day were easy and flawless. The unit was clean and easily accessible from the outside. No complaints and similar to my experiences with Public Storage in other locations.
Recommended: Yes
Todd Hurst
Sep 20, 2016
Quick and professional
Mary the manager, was extremely professional and knowledge.
Recommended: Yes
Amanda Marie Trytek
Mar 29, 2016
Amazing service
Was able to get a unit within minutes. Gina was phenomenal. Such a crack up. Fairly priced.
Recommended: Yes
TK Floyd
Feb 23, 2016
Great site manager in Helotes!
Very helpful and insightful.
Recommended: Yes
Lynn McCreless
Oct 06, 2015
Convenient
Storage units are put in convenient locations so that they can be used as frequently as needed...like a garage.
Recommended: Yes
Paul B
Jul 21, 2015
Clean, professional storage business
Staff was very professional and helpful, facility was immaculate, storage unit I rented was spotless. Good security: key codes on both gate and interior storage. Only compliant was a lack of carts to haul items from vehicle to unit. Highly recommended!
Recommended: Yes
