Mar 14, 2021
Code needed for entrance and exit, makes me feel safer about my items being there. My actual storage is a little dirty and some damage on the roof
Dec 16, 2020
Lisa was the best ever
Lisa was the best ever, we had a family tragedy,
She gave advise and storage tips to protect items which are emotionally important to us
Thanks for all the support you and your staff provided
Dec 05, 2020
Easy to Store
The experience was quick, concise, and efficient. The overall in office experience was pleasant. I appreciate this helpful service.
Aug 03, 2020
I am very happy with my storage unit
I am very happy with my storage unit, it was immaculately clean, there was a light in the unit which made it very easy to see where to place all my stuff for storage. I was also able to use a dolly which was available for my use by the facility. Tanya has also been incredibly helpful and friendly with all my needs.
Jul 07, 2020
Friendly staff, easy registration, simple, affordable rates. Will use again.
Jul 07, 2020
Fast, clean and very knowledgeable about options and how to complete my current storage needs.
Mar 30, 2020
Tonya is amazing
Great customer service! Turn a problem into a perk and helped keep my 2 yr old occupied!
Jun 18, 2019
Great place. Excellent people. ?
Jan 29, 2019
Tania was such a great help on helping me finding a space that is suitable for me.
Dec 10, 2018
The service by the Team of Public Service is immpecable. I was in a stressful move and needed a storage, and they made my day easier. It is a great place to obtain a storage.
Dec 03, 2018
Great place staff is really nice made...
Great place staff is really nice made the process quick and easy
Oct 11, 2018
My Experience with Public Storage
I first talked with the home office. They were very helpful and explained all the didn't types of units what would fix in each one etc. I made a reservation then from the Carrollton office off Josey Ln the manager Tonya called me. She again went over everything. I went down there which was less than 2 miles from me. She was super nice and greeted me warmly and very professionally she showed me the unit and said if it's nit big enough I could get the next size. It was perfect. My overall experience was outstanding. I highly recommend Public Stirage. Thank you. Susan Wollenberg. High five to Tonya. Keep that beautiful smile. And thank you fior making me and my needs important. ?
Aug 03, 2018
Great management and service
Great management and service
Jul 10, 2018
Really poor customer service
Reserve your storage unit not on the day you need it but on the day that they want you to have it- you must make appointment for paperwork- No appointment available- I take off work, make appointment, show up, another person is there . No appointment, you don't get storage. Finish appointment, sign paperwork with move-in date that has nothing to do with the date that you want to move in - I don't care. Climate control equals a hole in the ceiling exposing the sky. I want to change facilities to get an actual climate control facility with two stories, Same company. Same general area .Owned by the same people. They will not refund $ so I can get another unit at other facility. I think they have no ability to understand what customer retention is
Feb 16, 2018
Everyone was very friendly and helped me find a storage unit that would fit my needs after they did not have the unit I orginally reserved. This ended up saving me money.
Jan 04, 2018
Thank you! I enjoied Alexis for pleasant attitude and that this location was clean and nice. Did not seem cheap or run down. I like the price of the online service.
Jul 03, 2017
Great price and convenient location make this place worth a mention. Tonya makes it worth Five Stars! Excellent service, clean, and well managed. Highly recommend!
May 25, 2017
I have rented at Public Storage in the past.
I have rented at Public Storage in the past and had a great experience. I came back to Public Storage because the staff, "Tanya", was very professional, patient, and knowledgeable about about the business and helped answer any questions that I had.
May 09, 2017
Awesome place to store your stuff. Safe, secure with video surveillance, and Tonya the manager goes above and beyond providing excellent service. Highly recommended, two thumbs up!!
May 04, 2017
Tonya was absolutely helpful with my questions and extremely friendly! I HIGHLY recommend coming here for your storage needs!
Apr 03, 2017
Tonya was great on helping me set up a storage unit and making sure I had the right size for my needs! She delivered excellent customer service, Thanks!!!
Mar 31, 2017
The Property Manager "Tanya" very easy to understand /The location is in a great location for me and it was very clean!
Dec 09, 2015
Excellent Storage Place!
This location is great and management was very thorough. I have had no problems with my unit. One thing the manager Bill pointed out which I really appreciated was taking a phone picture of your unit # and gate code in case you lose your card. I have already had to use phone picture because I left card at home. Thank goodness for great advice.
Feb 16, 2015
first time using storage
I am glad it didn't take forever to set this up.. I appreciate the security process and safety I feel going in/out of facility