Howard Shenk
Feb 27, 2021
As advertised
Convenient check in.
Clean locker and well kept facility.
Well trained staff.
Recommended: Yes
Kristi
May 18, 2020
Friendly, helpful
JC helped me get the rental agreement finished by phone and got me right into the unit. They were very nice!
Recommended: Yes
Linda
Feb 27, 2020
Awesome
I'm stoked--'!!! Really great service and space. Great price. Can't get any better. Love the on site manager really great guy. Almost no waiting. Could have used a free lock though! Lol
Recommended: Yes
Susan
Jan 26, 2020
The manager is wonderful.
clean property with a great manager
Recommended: Yes
Doug
Aug 29, 2019
Quick and easy
Good service in and out. Would rent from them anytime. Justvwishvit had 24 hour access
Recommended: Yes
Justin
Jan 02, 2019
A+ experience
The staff was very knowledgeable and kind. Definitely a go to place if your looking to rent a storage unit.
Recommended: Yes
Justin
Dec 31, 2018
Kind and friendly staff made the visit very Informative, quick.
Iâm very please with my visit to cubesmart. The presses was quick and seemed really simple. The storage unit I rented was clean and well taken care of. It was also easy to find the unit after taking a tour. The staff at mentioned facility is friendly and courteous. Very professional Iâm extremely satisfied..
Recommended: Yes
Theresa
Dec 23, 2018
Very helpful and accommodating
Great customer service! Very helpful and accommodating
Recommended: Yes
Mary
May 31, 2018
Manager is awesome.
This place is very clean and we talked about the security here and he said they haven't had any problems here.
Bought a lock there as well and have to send you guys the recite.
Recommended: Yes
Joel
May 02, 2017
It was acceptable, but admin fees on you at the last minute
Good overall, easy to get in and out
Recommended: Yes
donald huff
Oct 11, 2016
I was not there so can not fairly evaluate service or faxilities.
I was told the area is not desirable.
Recommended: No
Christal
Sep 13, 2016
Awsome
Frendly staff they were help full the place was clean vèry happy with everything
Recommended: Yes
Roger Hobson
Sep 09, 2016
This facility is managed very well :-)
Your employees were very helpful and concise very understanding and laid out everything was coming with the storage unit. Also included to tell us about the insurance and explain the different steps I would rate him at the top of the line and took very good care of us..
Recommended: Yes
Brandon
Sep 05, 2016
Best storage facilty ever!
I've never had a experience like I did with cube smart the general manager was awesome from the start to the end I will always come back here from now on.
Recommended: Yes
Deborah
May 26, 2016
Onsite manager very helpful
The onsite manager was very busy the day we came but she made the process go smoothly and she was very helpful
Recommended: Yes
Melanie
Mar 13, 2016
Just what i needed in a storage unit
Staff very helpful. Location perfect price unbeatable
Recommended: Yes
Richard
Nov 01, 2015
Very friendly and helpful staff.
Great peicing and location and very helpful staff.
Recommended: Yes
Geneva
Oct 19, 2015
My experience with CubeSmart was a wonderful one! Carisa helped me. She was one of the nicest most caring and most through people I have ever had the pleasure of meeting. I really appreciated how carefully and thoroughly she explained things to me. She make sure I understood everything clearly and had all the information I could possibly need. Furthermore she was such a delight. CubeSmart is lucky to have her and anyone would be lucky to get assistance from her.
Recommended: Yes
Mark
Oct 18, 2015
Carisa was great!
If you need a storage space this works!
Recommended: Yes
Julie
Oct 02, 2015
Great customer service and the facility was as I expected
Great customer service and facility was as expected. Access is appropriate and units are clean.
Recommended: Yes
Martin
Sep 13, 2015
Securing storage with your agency was easy, fast, and friendly.
The agency rep helped my wife pick out the size. And even though it didn't fit all our belongings we were easily given a bigger room. Thanks to your staff.
Recommended: Yes
Tao
Jul 30, 2015
Cannot enter and leave after 10 p.m is not good.
I like every thing about this storage, only the limit time is what I dislike.
Recommended: Yes
DAvid
Jul 04, 2015
Good place to store in a pinch!
I needed a storage unit last minute and sparefoot found me a reasonably priced unit, in the size I needed, close to my new home. The facility is great and the staff is very helpful.
Recommended: Yes
LASZLO
Jul 03, 2015
Not only did they charge a $22 "administrative fee" (which we knew about ahead of time), but their insurance for the small space is $11/month, and they seem to have a proprietary locking system. I had purchased two locks, but neither fit, and we had to buy one of their locks @ $14. We felt swindled, so we will be there as short as possible.
Recommended: No
Linda
Jan 19, 2015
Rented a small space 4X3 for personal items. I don't need insurance on the items but it's an additional $11 per month that I didn't see on the rental price until I was told at the time of rental.
Recommended: Yes
Danielle
Nov 06, 2014
Great customer service. Facility is getting a bit old though.
Recommended: Yes
john Quinn
Nov 01, 2014
Move in smooth and a lot easier than I thought it would be. Just didn't know we had so much stuff. 10x10 almost to small.
Recommended: Yes
Sheila
Oct 22, 2014
Very friendly, helpful and all around a very good experience.
Recommended: Yes
Brenton
Oct 15, 2014
Recommended: Yes
Jehramie
Sep 15, 2014
Staff was friendly, courteous and had answers for all my questions. Unit was clean. I would dwfinitely recommend to someone for this facility. Great overall experience!
Recommended: Yes
Lauren
May 13, 2014
Good Experience
I was impressed. The unit was clean. The staff was pleasant and quick. I have no complaints.
Recommended: Yes
Erin Stiner
Feb 05, 2014
Website missing info
I was first disappointed when I was showed the unit that would be mine to rent. I wanted a 5x10 and the 5x10 that they showed me was two 5x5, meaning I would have two keys and two doors because the unit had a wall in the middle that could not be removed. The manager showed me some other options and I chose one that did not have a wall in the middle. When I went to fill out the paper work, the lady (I think her name was Tina) said I would be getting the two 5x5 and I explained to her that I wanted a different one because it had a wall. She told me the price would be higher for a 5x10 that was not separated. I explained to her that online it had said the 5x10 was about $35 a month. She said the ones that are not separated cost more, about $20 more. I became upset because they did not specify that on their website, which would have been helpful if they did. However, she gave me the online price for the unit I wanted which made me feel so relieved that I wouldn't be spending more than what I wanted. I am a happy customer.
Recommended: Yes
Stephen
Jan 14, 2014
Nice facility operated by a very cordial and competent guy
Recommended: Yes
Dana
Aug 20, 2013
It was a quick yet very informative experience. The staff was helpful and friendly. I'd do it again!
Recommended: Yes
Daysha
Aug 07, 2013
Not the best and the price was a little steep
Recommended: Yes
Nancy
Aug 03, 2013
Good location employees very nice good experience I would use again and would recommend this business to others
Recommended: Yes
Tessa
Jun 26, 2013
Very good deal, perfect sized unit for my needs. EXCELLENT customer service. I am a very happy customer.
Recommended: Yes
Tim
Jun 11, 2013
good experience...staff was helpful
Recommended: Yes
Charles
Jul 09, 2012
low cost, watch for screws sticking out
I was looking for a low cost storage unit and this was one of the lower priced ones in town.
The paperwork was straightforward and friendly. The first unit that we looked at was actually two smaller units, we looked at another after I explained that I couldn't make that work.
The next one had damage to the door and hasp, a few doors down we found a slightly better one.
Walls are metal siding with screws sticking out, I am hoping I don't forget that when moving stuff out.
Recommended: Yes
