Sep 25, 2018
Great facility. Staff is always helpful.
Sep 10, 2018
The whole process was easy and fast
Aug 08, 2018
Great place to store our things
Aug 01, 2018
Easy and quick
I was lucky to find this place in a bind and was able to use my AAA account for a discount
Jul 27, 2018
Best Storage In Puget Sound
Extremely friendly, helpful, and timely. Even with an auction on-going, very professional and personable. Unit and premises were clean, and unit was easy to find. Additionally, they have a truck available to assist with moving in. Security and locks are on par.
Jul 22, 2018
Staff was helpful. Space was large. Truck wasnt available
Jul 16, 2018
Quick and easy move in.
I have stored here in the past and Chris helped me both times . He is very professional and made the process very easy.
Jul 12, 2018
Easy peesy to rent and move in
Had to move a family members house into storage, very last minute. Orchard Street had the best prices in town, it was really easy renting the unit and getting moved in
Jun 21, 2018
Moved here from out of state and the guys here took care of me, thanks!
Jun 18, 2018
Nicest manager ever!
Talk about a wonderful experience! I felt like a valued customer and the manager was so personable and really loved his job. It shines through in his stellar service and friendly demeanor. So glad I am storing here.
Apr 27, 2018
Chris was extremely helpful and friendly. when i visited other storage places they were not so friendly very business like. He explained everything about having the truck to move my things in.
Apr 22, 2018
The service was excellent. The employee was knowledgeable, kind, helpful and efficient
Mar 25, 2016
Clean and friendly place!
Super nice people inside, very secure, and unit was very clean. And the price is good too!
Mar 06, 2016
Clean and ready at a good price!
Great customer service, great price, clean facility, easy to find. Just great all the way around.
Mar 03, 2016
Friendly, fast service
Feb 28, 2016
I've rented 3 units here and every time I've had excellent service. Karen goes out of her way for customers!
Feb 28, 2016
Clean units, friendly manager
Great place. Free use of moving truck. Manager very helpful.and friendly.
Feb 24, 2016
Amazing customer service!
Feb 21, 2016
Move in was quick and easy, took less than 15 minutes. The manager was awesome! Very friendly, helpful and accommodating. The property has lots of security measures and the unit was clean and as described. The use of a free truck was also very helpful! I would definitely recommend this storage facility to anyone looking for temporary or long term storage.
Feb 20, 2016
Great customer service!
The manager was amazing. She is sweet and helpful. Overall great experience.
Feb 20, 2016
Friendly, professional, at an excellent price!
Staff has been consistently helpful and friendly. The storage facility is well-maintained and secure. Very happy with our choice - you will be, too!
Feb 15, 2016
The person in the office was extremely helpful!
Feb 15, 2016
Great customer service
Reserving on Line and quick to contact me. Great customer service in the office. I would use again .
Esther Rossi Hickam
Feb 03, 2016
Very fair and excellent service
I have been with them for 4 years and have had no problems at all. I know that my stuff is safe and secure with them at all times even though I am out of state. And I can call them at anytime and they will respond to my questions that I have and give me a great answer.
Thank you for all the help and caring I have received with having my stuff stored with your company.
Jan 24, 2016
Don't know how experience could have been made any better.
Very helpful, friendly stuff. Turned out truck was available after all.
Jan 20, 2016
Local and accessible.
Great service, had a unit available and also used the free move in truck.
Jan 16, 2016
Karen was incredibly accommodating and friendly. Even though they've never had someone move in with ABF UPack cubes, she helped me figure out if it would work in their facility. And since our unit is rather far away from our cubes, she's even letting us use their truck for an extended time on the property to help us move in.
Jan 12, 2016
Good, facility with good pricing and deals
Dec 24, 2015
Super friendly and good customer service. Good location with cameras. Great deal thru sparefoot and triple A. Nice facility overall
Dec 21, 2015
Convenient and cost effective.
So far I have had a completely positive experience. Customer service has been great by two different employees. By making my reservation with spare foot I was able to get one month free with my AAA membership. I was also able to use Orchard Street Self Storage's moving truck for free, so I was able to make my move in one trip, rather than 3 pick up truck loads.
My unit was clean, all systems worked and seemed to be well thought out. I would definitely recommend this place.
Jun 29, 2015
Karen was very helpful
Karen was very helpful and knowledgeable. The facility is user friendly, clean and a good value.
May 14, 2015
Awesome customer service
So far this is a great facility. Great customer service. Good prices clean units
May 01, 2015
Great place to store
Very friendly staff. Clean unit. Easy access
Apr 24, 2015
Great value for the price, with fast friendly customer service!
They offer many different options for storage, with great pricing! Very friendly staff, who greeted me with a smile. Exactly what I needed, would highly recommend.
Apr 13, 2015
It's been great so far - just wish it was a little closer to our house, but it's not too terribly far, and worth the drive.
Apr 06, 2015
great customer service.
Karen is just outstanding, and goes out of her way to help.
Apr 05, 2015
very spacious and karen is just great.
I like the monthly sales and discounts.
Apr 02, 2015
Pleasent & Eficient Employees
New client, however, positive move-in experience promises continuous service of excellence.
Feb 15, 2015
Overall everything was great the only hiccup was trying to do the online reservation to get the online promotion. Karin the manager did a fantastic job to call on my behalf to make sure I would get it.
Jan 31, 2015
Good unit I wish that the bottom units were priced the same as the top a person like me with disabilities gets hard with the stairs.
Jan 14, 2015
Dec 06, 2014
Great! Karen is very kind.
Kimi Ginn Credle
Nov 26, 2014
Excellent and efficient service! KUDOS to Karen! :)
Sep 15, 2014
Very happy with my unit, was able to get a solid unit quickly and with no hassles.
I am extremely happy with my rental unit. The process of acquiring it could not have been easier and the staff were extremely helpful. I thoroughly recomend this place to anyone. Thanks!
Jun 17, 2014
Reasonable storage at a reasonable price.
Reasonable storage at a reasonable price. Slow on paperwork because manager was multi-tasking, but very friendly. Free use of truck is a good perk.
Mar 19, 2014
Very pleased....so far. Just checked in yesterday.
Karen was VERY helpful and extremely courteous and made our move enjoyable. Just checked in yesterday and looking forward to working with them over the next few months.
Feb 04, 2014
Very simple, very easy......
I found this storage place convenient and easy to access. Karen was helpful when we needed something answered. Thank you, Gail
Jan 30, 2014
Dec 19, 2013
FAST-AWESOME CUSTOMER SERVICE-NEEDED TO MOVE ASAP and THEY GOT IT DONE!!!!
I got a court order granting me to be able to relocate back to Texas and needed to store my stuff RIGHT AWAY!!! They were helpful and got me a unit right away at a GREAT DEAL!!! FRIENDLY and AWSEOME service. LAREN CLARK!! YOU ARE WONDERFUL!! Thank you so much!!! We shall see each other again when I make the next journey when I come back and move all of my stuff and DRIVE to TEXAS!!
Oct 04, 2013
Very upfront kind and helpful.
Sep 24, 2013
Very pleased so far!
Sep 24, 2013
VERY GOOD EXPERIENCE. NICE EMPLOYEES
Aug 03, 2013
Good experience. Nice person at the front desk
Jul 28, 2013
Great storage place.
Perfect! Convenient, secure, just what I needed and helpful staff.
Jul 09, 2013
Computer difficulties prevented my paperwork from being completed quickly, but the management was very polite abduction helpful, staying past close to make sure I was all set.
Apr 18, 2013
A good value, very clean, well explained terms.
Apr 16, 2013
Jul 29, 2012
The manager for this facility (Lauren) was so professional and knowledgeable. Thank you Sparefoot for your help. I will recommend this company to all my friends.
Jul 26, 2012
I went on my lunch break to get my unit and the main gal was actually training a new employee, they were both very pleasant and got me back to work in time! quick and effecient!!
Oct 30, 2010
Friendly service, they answered All my questions, and helped me pick the right unit for my needs
Jul 08, 2010
I went into the facility and they helped me realize I didn't need that big of a storage unit. They helped me pick the right size. I like the controlled access and had great people as well.