Aug 30, 2022
The guy that checked us in was very helpful and nice.
Aug 30, 2022
Above Average facility
Like many of the previous reviews I was very satisfied with the friendliness and excellent assistance provided by the onsite staff, both Chris and James. Unit was clean and ready to go. The prices might be on a par for the area but compared to prices in other more urbanized areas they are expensive. Supply and demand I suppose.
Miss Vivian Sutphin
Aug 20, 2022
prompt, efficient and courtesy in all areas
I have already answered the questions. I will not be held hostage trapped in a survey that will not allow closure without xx amount of characters.
Please do not put me in this position again, Miss Vivian
Jun 29, 2022
Very polite service, property is clean, easy entrance and exit to Rt 17
The customer service here is very good, they are polite and my experience has been good. The pricing seems to be on par with other facilities & the place is clean and kept up
Feb 08, 2022
Giant shoutout to Amelia for her amazing customer service!! She is a wonderful asset to this company! She made the stressful moving and storage process easier by providing patient, thorough and encouraging service every step of the way! THANK YOU AMELIA!!! My mom and I are grateful to have been assisted by you!!
Edward N Gillett Jr
Aug 20, 2021
wonderfull facility --- happy to be there
James was awesome -- professional service showed us the unit and helpful with our needs
Jul 20, 2021
Excellent service and very friendly staff.
The facility is well maintained, and the staff is very helpful.
Jun 21, 2021
Clean & reasonable price
Clean. As described Good customer service Reasonable pricing.
May 04, 2021
Office staff was great.
Amelia was working on Sunday afternoon when I arrived to rent a storage unit. It was a rushed job for me and she was extremely helpful. She was awesome
Dec 13, 2020
Great Customer service, Chip answered all questions
Fantastic service, answered all of our questions. Made us aware of all the deals that would be advantageous to us and we were able to move in and get back to our mini vacation in no time. Could not have worked out better thanks to Chip.
Jul 04, 2020
My storage experience made my hellish moving less stressful
Chip took care of my family in time of distress caused by moving. If you want anyone to help you anytime during your move, call on Chip at Pinnacle storage. Chip is a God sent. There was no way we could have done it without his knowledge and humanity. I donât give reviews but with Chip I definitely have to make an exception. When I say Chip is good he is excellent.
Apr 21, 2020
Fast, easy & painless!
Chip was awesome to deal with. Answered every question and made me feel at ease!
Jul 22, 2019
Super clean, Nice Place, Mega Friendly service!
This was as easy as could be. I was a day late but they called me to confirm my reservation. The manager is the bomb~ He is super helpful and knew exactly what I needed. Helped me adjust for a second locker. Thank you for making my horrible day so much easier. Thank you, Thank you, Thank you!
May 28, 2019
Friendly and clean
The staff was very friendly and made me laugh and even let me bring in my little Frankie (dog) and when she showed me the unit I was relieved that it was so clean.
Nov 07, 2018
Nice storage facility
Everything was ready for move in. Manager helpful, friendly, professional. Overall great experience.
Apr 20, 2018
The staff was friendly and welcoming. I would definitely recommend this place.
Nov 19, 2017
Fred was very informative and hospitality was amazing! Pricing was the lowest in the area, unit was very, very clean and was sprayed for insects.
Jul 12, 2017
I recommend this company to everyone hands down best service on the coast! 100%
Apr 22, 2017
Quick and Easy
Fred was friendly and professional. Unit was ready as promised. Fred even helped me unload. Great experience!!! I highly recommend Coastal mini. Storage
Apr 12, 2017
Great facility and customer service
The facility is clean and new. The manager was personable, professional, and helpful. Rates are very reasonable.
Feb 09, 2017
Fred is a delight to work with, even lends a helping hand
Best customer service, better than I ever expected.
Oct 16, 2016
Great customer!! Would absolutely recommend this facility to anyone.
Sep 18, 2016
Great storage facility and staff
I will recommend this storage facility to anyone looking for space. It's clean and great area in NC.
Jul 03, 2016
Great place! Easy and very convenient on Hwy 17.
This storage facility is superb! Easiest and best customer service ! Ty, assistant manager went way beyond helpful and kind when he waited for me to get there late to check in b/c of traffic! Price was right- all was explained, and ultimately, my storage unit was clean, easy access, and locked up safely!
May 22, 2016
Ed and Ty care about your experience
Managers Ed and Ty are very personable, meticulous and thorough. I felt my things were well protected and covered. The prices were also excellent for the market. Very professional managers.
Jan 10, 2016
Dec 24, 2015
Very pleasant manager. Easy to work with. Nice facility.
Sep 29, 2015
Jul 26, 2015
top notch operation
everything is handled in a very professional manner. Frist class customer service. This facility understands what it means to make everything right for their customers. 5 stars
May 22, 2015
They treat you like family.
This place is great. Cheapest unit I could find anywhere around. The gentleman that helped me was extremely friendly. He had computer problems with printing out papers so instead of making me wait he showed us exactly where our unit was and opened it for us. After we were half way done putting things in he came back buy to get me to sign papers after they finally printed. He did everything he could to provide good customer service and go out of his way.
Feb 26, 2015
helpful, great price, clean, very satisfied
Jan 21, 2015
It was fast and easy and very nice
Dr. Donald G. Boudreau
Jan 06, 2015
great service allround. highly recommend. ed and Tim run a smooth, friendly operation.
Jul 19, 2014
Clearing out house for sale. Flexable timetable. Showed up days early with no problem.
Tim was very helpful and patient. This is not my first storage rental, but it is my best. I postponed truck use for future need.
Mar 11, 2014
Ed was awesome he really made me feel welcome and hooked me up some local contractors to help me unload the truck after an 8 hour drive.He even smashed up an old pice of furniture and put it in the dumpster.What a great experience!!! I will recommend Ed and coastal storage to anybody moving to the area.
Sep 06, 2013