Jan 02, 2022
It seems like the office staff is short-handed.
The facility is a little hard to find, being tucked away behind a strip mall. It's hard to review, given that I have only rented there for two days. They snow plowed the streets, which I appreciated. It appears to be secure. The office is clean. They have TV cameras linked to the office. I like that.
Dec 18, 2021
Person better then computer
............ ................ ................... call front desk for assistance to make sure there is a person or be stuck with a computer
Oct 27, 2021
Clean unit and friendly service.
Friendly customer service.
Not much more to say about.
Jul 30, 2021
Complimentary moving truck
Great on-site manager-Tina was very helpful! We appreciated the use of the moving truck too. Thanks so much!
Jul 10, 2021
Great nice service and free moving truck.
I feel very safe storing my things here. Friendly staff, nice service and the use of a free moving truck. This was my smoothest move since leaving the service. Thanks, B.Boggs
Jul 02, 2021
It was a perfect fit
This made things so much better we are delayed in permanent move in being able to unload what the movers would take was great.
May 12, 2021
Constant renting issues and price increase after 6 months
I reserved a unit here and had issues during check in. It's rare that anyone is in the office during work hours, including the manager. Once I finally got it worked out (which took over an hour with the moving crew sitting in their truck waiting), I was finally able to unload my stuff into a unit. Well, after only 6 months of being there they raised my rates by 10% which was unbelievable!
Next, my dad was moving to the area and I suggested he reserve a unit at the same facility to make things easy for us to move things between units. He reserved the unit and then shows up with a moving crew, only to find out they had rented it out from underneath him (after an hour of being on the phone with their corporate office trying to figure things out). Again, this was at 11:00 a.m. on a Wednesday and nobody was in the office. He's an elderly man and was so frustrated he left and had the movers unload everything in his garage (which completely filled it up). This means he'll have to pay another moving company to move all his belongings to another storage unit once he reserves one. He was frustrated and so am I since this seems to be the norm at this location. I have a call into the manager and am waiting for her to call me back. We'll see how she handle this situation.
Mary Kay Brooks
May 08, 2021
It is a good facility for me. It is in a very good location
I like the facility very much.
May 07, 2021
Great place to store stuff and very conveniently located
Apr 23, 2021
No complaints at this facility
Apr 08, 2021
Fantastic Service - so quick and easy!
Customer service was great!! So quick and easy to get information at the site - the woman was so helpful!
Mar 13, 2021
Rented a second unit and truck
Had to rent a second unit and the truck to move. Had issues and couldn't get the refrigerator dolly and was very understanding with the situation. Was able to get it 2 days later. Got it and returned it to the storage office. Thanks for being so understanding .
Jan 27, 2021
âï¸âï¸âï¸âï¸âï¸ For this company and itâs great staff.
Dec 05, 2020
A very pleasant experience!
I was very impressed with the customer service I received. It was quick and easy. When I got to my inside unit I was happy to see that there was plenty of lighting in the hall and the unit was very clean.
Nov 16, 2020
Prompt friendly service at check-in/rental set-up.
Price is reasonable, location is good, friendly staff and clean unit that is easy to get to.
Oct 05, 2019
Service and quality were great as I expected.
Service and quality were great as I expected.
Oct 02, 2019
Horrible customer service!!
I rented a storage unit online and put my card number in and thought it was set up for auto pay on the monthly storage fees. Then I received a late notice 30 days later. I called the number on the notice and asked to be set up for auto pay, but the customer service rep could not set it up for me because someone at the Star office had to do so and she would have them call me. I then tried to put my card in to pay the fees several times, each time I was told I had to call a general number to pay. When I called that number, I was put on hold for a long time, and then told again that the customer service rep could not take my card to pay the bill, and someone from the Star office had to call me. Then I got another late notice and late fee. I finally got a number directly to the Star office and tried to pay, but at this point the lady was rude and told me I should have driven down to the Star office to take care of things and took no responsibility for the website not taking my payment and the customer service reps on the phone not being able to process my payment. I work in Boise and cannot drive down to Star during the week. I have never had such a hard time paying a bill. Then the office expected me to pay for multiple late notice fees. I would steer clear of this office.
Sep 24, 2019
Just what I needed!
The receptionist was polite and helpful, the unit and area was clean and exactly what I needed
Sep 10, 2019
Clean, far from Boise, polite customer service
Very clean, pricing isnt the greatest but Iâm sure theyâre in demand. Seems like a safe place to leave your goods.
Sep 07, 2019
So far so good. Easy check in process.
Aug 16, 2019
The ceilings are so low! You canât stack as much in the unit!
Jul 01, 2019
Needed a unit on the spur o the moment. Quick and easy.
Quick and easy. A pleasant experience.
Jun 23, 2019
Professional and easy getting the contract,and shed info
I met the Assistant Manager who worked very professionally and quickly and as 2 others came in - she stayed professional and courteous
Jun 06, 2019
Staff Was Friendly & Helpful/ Storage Unit Was Clean
Drove from OR to ID. Was exhausted, Sharon worked with me and was so helpful, it removed any stress I had about renting storage in an unfamiliar state. I highly recommend them, they are wonderful to work with. 5 stars for sure!
Jun 05, 2019
Nice and easy!
Good pricing, quick service. That's all I need and I got it at Central Storage in Star :~D
Jun 03, 2019
Clean, Affordable and Nice People!
We rented a 5x10 storage unit for our son. It was easy to set up thru Sparefoot. They reserved it for a few days until I could get down to Central Self Storage to pay and get the codes. The front desk lady was very nice and explained things well. The unit was inside a building (this will be cooler) and it was very clean. Overall, a great experience!
Jun 01, 2019
Great and quick
They were awesome - I walked in and they showed me the unit I requested and wrote me the pricing and sizing of unit one size bigger and one size smaller. They made it very quick and easy.
May 25, 2019
Stored a trailer
The manager was amazing. Super helpful.
May 05, 2019
Awesome, friendly, upfront about everything!
Apr 27, 2019
Easy to obtain and move into storage unit. Office staff very helpful.
Apr 11, 2019
Got better price on a/c unit than others wanted for outside unit. Very happy!
Apr 08, 2019
Great value for price listed and great customer service!
I would like to say I had a chance to go with another storage facility but the customer service and value I received from Central Storage will keep me a customer for years to come. I missed office hours by 20 minutes on a Saturday and had to have some paperwork finished in order to complete my move in. I called the company and within 15 minutes one of the representatives arrived and helped with with my move in paperwork and had me moving in within minutes! No hassle and no bother according to the woman that helped me! My unit was clean and available just as promised!
Mar 06, 2019
Very nice and helpful
Easy process no waste of time.
Jan 10, 2019
Very Clean and Inexpensive!!
I will certainly let all of my friends know of your facility. Very convenient to get into and out of!
Dec 28, 2018
Check-in was easy, the person behind the desk helped me maximize my move-in discount, and the unit was clean. The only thing that would improve the place is a traffic light to get back out--it's tough in heavy traffic! But of course, that's not up to the storage facility. Thanks to Central Self Storage and SpareFoot. :)
Nov 01, 2018
Great facility and great people with helpful artitudes
Sep 22, 2018
Good size, Secure
They have a gate with a complex code to get in and out. It is only open 7 am to 10 pm so you don't have 24 access to your things but this keeps it safer. The staff are friendly. The units are very nice.It is a little out of the way for me to get to but it's worth the price.
Aug 28, 2018
It is secure and quiet.
I like that I can get around the place easily and the friendliness of staff.
Jul 25, 2018
Best price in the area. Very nice facility
Jul 22, 2018
Affordable and convienent!
We set up a reservation and loaded up our unit all in one day which was very helpful in terms of time! The lady at the front desk got everything taken care of quickly and had such an amazing personality as well! I feel safe leaving our stuff there and am glad I stumbled upon this place!
Jul 15, 2018
Nice storage spot. Great price
Jul 13, 2018
Great affordable rates & clean
May 31, 2018
Great service, very clean storage unit, easy access.
Great service, very clean storage unit, easy access
May 30, 2018
Very friendly and helpful staff. Easy to locate and access units.
This storage unit is exactly what I needed. Reserving the unit and accessing it was very easy and hassle free. The staff was very friendly and answered any questions I had. Will definitely recommend to those in need of a unit
May 06, 2018
Lowest Price in Treasure Valley
So far, great customer service. Front office is very friendly. Supplies offered are competitively priced.
Units do vary from what is listed- some are not drive-up, some have 8' door whereas others do not, some are corner units. If you reserve/hold a unit, the price can increase upon arrival depending on how many units have been rented since your reservation. Luckily, I only had slight variations and still got what I needed.
May 02, 2018
Clean and friendly
The Central Self Storage facility in Star is super clean, reasonable, and staff is friendly and efficient. I couldn't be happier and will recommend to family and friends. I even got a second storage unit for some larger items. :))
Apr 11, 2018
Just moved in but so far so good.
Office staff was nice and helpful.
Mar 21, 2018
Our reservation was in order and ready for us on arrival. Great experience!
Mar 15, 2018
Smooth transaction and quick
I had a pleasant experience at the office. The woman that helped me was very helpful and courteous. I would definitley recommend this storage unit location to my friends.
Dec 25, 2017
Very knowledgeable and helpful
Oct 07, 2017
Very nice facility!
Great customer service, easy to get around inside facility.
Sep 25, 2017
Star Central Self Storage
Everything about this place was awesome, they have more to offer than is shown on the website so it was a nice surprise. The location is the only unconvenient thing for me and price made up for that. Thanks!
Sep 24, 2017
We love our space and it's super cheap!
Love this storage space. Would recommend it to anyone. Staff are nice and very helpful.
Sep 06, 2017
Extremely clean facility and friendly staff
The facility must be newer because it is super clean! The staff are friendly and very helpful, we asked to see some units and there was no hesitation to drop everything and take us to them. We have an indoor climate controlled unit and the price is reasonable and the ceiling height is 10 ft+ in there so it's a lot of room per unit. Highly recommend this place!
Aug 17, 2017
Nice place. Very clean and easy access with good service
Jun 27, 2017
Start out good but they did well by me got me in the night I was here
Appears to be a nice safe place for storage and I appreciate the help of Sharon that works there she went above and beyond the night that I came in
Apr 12, 2017
Super helpful and fast service, really nice people.
Mar 04, 2017
Very customer oriented
Friendly staff, everyone was very helpful.
Feb 27, 2017
A great place to store the garage clutter!
Very friendly staff and great location.
Feb 21, 2017
Great so far!
The process to rent was quick and easy,
Jan 26, 2017
So far very pleasant to work with
So far very pleasant to work with. I like the inside entry to my unit and the convenient location off Hwy 44.
Jan 19, 2017
Location was convenient
So far A good experience and the unit was nice and clean
Sep 18, 2016
Very quick and efficient with great customer service.
Great price and customer service. Entire process took about 20 minutes. Would definitely recommend!!
Aug 06, 2016
Friendly staff and a nice facility
Very pleased so far. Moving in was fast and easy. No issues at all.
Aug 02, 2016
The girl at the front desk was very helpful and professional. The facility was spotless. The prices are fair.
Jul 09, 2016
good price and location.friendly staff and helpful
Jun 17, 2016
very clean and professional
Everyone has been very helpful and the unit was the nicest I've ever used.
Jun 02, 2016
May 27, 2016
very cooperative with customer
Lisa Byce (sister in-law) to me ,David Chaidez, seemed to be satisfied with the unloading and storing my belongings at your storage facility. I was very glad to hear that my things were in a nice safe facility. Thank you for your service.
Dec 29, 2015
Very courteous and helpful lady who checked us in!!! Happy so far!
So far, so good! We are very pleased with the service we have received at Central Storage, Star, ID. Dona
Dec 21, 2015
We are pleased with the service offered us by Central Self Storage.
Thanks for your great service at Central Self Storage on move in day!!!
Dec 15, 2015
Clean, seems secure. No worries.
A trash receptacle would be nice as well as moving dollies.
Sep 09, 2015
Great Location and Staff
We are moving from Cascade and waiting for our house to be built in Eagle. The staff (Tina) in Star was easy to work with and really helpful. We ended up moving into a 12 x 20 for furniture and boxes and a 5 x 10 for stuff we may need during our "homeless" state. Also got an RV spot which was a lot bigger than anywhere else. Tina accommodated us with no problems. And it is close to where we're building so a short move-in drive. Can't ask for more.
Aug 25, 2015
The facility was very clean, as well as the staff being very nice, and helpful.
Aug 16, 2015
Great Storage Facility
Very last minute my husband and I decided to clean out our garage and needed a place to store our stuff. Central Self Store - Star had a storage unit available that day. It was a little further out but the price fit our budget perfectly. The staff was friendly and the storage unit was clean and was just what we wanted. I love that we didn't have to sign a contract and can go month to month.
Jul 31, 2015
Nice & clean, good access, & polite customer service
Good service & clean units with easy access
Jul 25, 2015
From the first phone to the last day i moved out, the staff went beyond my expectations in helping me. It was great in doing busness with them.
Jul 23, 2015
Overall great experience!
Easy reservation process. Loved getting 1 month free rent. Clean facility. Feels very secure. Definitely recommend.
Jun 23, 2015
A pleasant experience!
Everyone I have dealt with has been very pleasant and helpful.
Jun 21, 2015
They made it easy and were very nice.
Jun 11, 2015
i really liked your truck service. that helped my move alot
loved everything about my rental
Jun 08, 2015
Great so far
Nice facility and the price was right.
May 31, 2015
Friendly customer service, great prices...what's not to love?
May 28, 2015
I love this storage place its truly the best! :)
Hello everyone if your looking for the best cleanest and friendliest service. This is the place, make a reservation and the first months rent is free on selective units.
May 25, 2015
best value in the whole area
In addition to being one of the most conveniently located facilities, we found the best price and great move-in promotion to be unsurpassed in our vicinity. The various storage unit sizes available made it easy to choose the perfect one for our needs. We won't have to look any further the next time we require storage solutions!
May 07, 2015
Storage is secure
Great place nice people looking foward to keeping my stuff here
May 02, 2015
Good location, easy access
Apr 25, 2015
best price in town.
I like the yard sales set up by the owners. makes it easy to get rid items you no longer need.
Apr 16, 2015
Super friendly, clean, and very convenient locations.
Apr 13, 2015
The staff made renting an unit extremely easy and a friendly experience.
Apr 10, 2015
Great service, clean place, well secured
The receptionist was great and super helpful. The place was really clean and well secured.
Apr 09, 2015
My experience was fast easy and hassle free.
Apr 04, 2015
Great service! I received exactly what I was looking for at an affordable price.
Feb 06, 2015
Nice staff (Sharon), but please allow a customer to borrow a dolly. It would be reasonable to leave a credit card deposit .
Very difficult otherwise to unload, especially to center aisle units!
Feb 05, 2015
Feb 01, 2015
Easy. Self service machine WAY too loud
Came in on a Saturday. Used the automated machine. It was easy but so loud you could hear it from the car with the windows up music on.
Jan 31, 2015
Very good coustomer services and security of my property, thank you so much for everything.
Jan 01, 2015
Easy to move into. Execellent experience.
Dec 30, 2014
So far a good experience.
The price here is good and the facility is huge, but it is a little out of the way if you live in Boise.
Sep 26, 2014
Great customer service! Clean facility!
Sep 01, 2014
Jul 17, 2014
Jun 04, 2014
Clean and affordable with friendly service!
This was my first experience renting a storage unit and the staff was absolutely wonderful. They have very clean units and are a great, affordable price. No complaints at all!
May 26, 2014
We selected this unit even though we had to drive about 7 miles from our home in Meridian - because the price was about 20% lower than close-in units; and they offered a free 1st or 2nd month rent. This was true even though we told the manager we'd only need the unit until our house sold, and was told that was fine... friendly staff even offered a significant discount on boxes, which we didn't even ask for. Great security, clean storage units, and easy access.
May 02, 2014
Apr 29, 2014
everyone here is so nice
Apr 22, 2014
Apr 12, 2014
Apr 03, 2014
Great value and location for us. Fast, friendly service.
Apr 02, 2014
Mar 20, 2014
positive experience friendly personel
Mar 06, 2014
Really good and helpful.
Jan 31, 2014
Tyson and Shauna were the very best and so helpful to me in all ways, I really appreciated the help and also support during this difficult move.I also spoke with someone else and they were good to cant remember her name...
Dec 03, 2013
We have had 2 units for a year. Everything has been smooth! Loved using the ride. Great service.
Oct 17, 2013
Sep 13, 2013
Steven P. very professional and nice
Sep 05, 2013
Fast, friendly and very efficient.I will definitely always choose you first and recommend anyone to your facility.
Aug 29, 2013
Serena is very knowledgeable, courteous and professional.
Mary, thank you for the review! As always, it was a pleasure to assist you!
Aug 10, 2013
Excelent! Friendly, flexible staff
Jul 31, 2013
The manager was friendly and helpful. I'll definitely use you for all my storage needs!
Jul 29, 2013
Jul 26, 2013
The staff was extremely professional and kind. The facilities were well kept. Calls returned were quick and efficient.
Jul 26, 2013
Steve was wonderful!! Great customer service!
Jul 12, 2013
Serena - in Star ID
This manager deserves a raise and is worth every penny - great support and helpful beyond belief
Jul 07, 2013
Nice facility, friendly service, great price
Jul 02, 2013
Great experience overall
Jun 11, 2013
The staff was prompt and very helpful and thorough. They went above and beyond to meet my needs.
Jun 04, 2013
Great price for what I needed. Nice people.