Mar 22, 2021
Wonderful customer service!
Customer service is very important to me and I am beyond impressed! And 24hr gate access is awesome too! So happy we made the decision to go with diamond!
Feb 25, 2021
It's the price for me
The fact that they have to cut the price in Half Upon move-in says a whole lot! The price of the unit that I got should actually only ever cost about half as much as the actual price for instance they charged me $60 for 6 months for a small unit and then they're going to bump it up to a hundred and thirty-four every month after that I hope I don't need it for longer than 6 months cuz that is ridiculous
Feb 16, 2021
Easy -good customer service
All had to be handled over the phone because I live overseas. The excellent customer service at Diamond on Sunset Bl in Spokane was what made it so simple and convenient.. I had chosen Diamond because it had the best price.
Feb 09, 2021
Had a little issue when first arrived with code, but they quickly addressed. Everything else went smoothly.
Jan 20, 2021
Fastest Customer Service!!
Getting a storage unit during the pandemic has been an absolute breeze! They were so quick to respond to all of my emails and I was able to get my unit within an hour!!
Jan 05, 2021
Awesome place i would definitely recommend
Dec 30, 2020
Very accommodating. Easy to rent. Affordable pricing.
Dec 02, 2020
Easy Move In
My unit reservation was actually mixed up on the size, but a quick call to the office, and they fixed it immediately, and gave me the right unit. Very courteous, and professional.
Nov 27, 2020
Good Experience al All
I took advantage of the 6 month 1/2 price deal
On 2 separate units. Good service on all aspects
Of the rental process.
Nov 25, 2020
The overall experience gives you the since of security that your belongings are safe and secure
Nov 25, 2020
Great price clean storage and friendly staff. I wish they had a location closer to. Getting here is a bit of a drive. But the monthly rent is half the price of everywhere else.
Nov 16, 2020
First time using a mini-storage business. Process was easy. The staff at Diamond was super friendly and helpful making the whole process very easy.
Jul 06, 2020
I was able to complete everything online which was great!! Customer service over the phone and through email was very helpful
Jul 05, 2020
Rats ,rats ,rats
Everything i owned had rat poop and pee all over my clothes ttowels sheets etc and for $120 a month i had to throw away most of my belongings due to there rat infestation !! If you use this place... You need to put everything in a plastic box with a LID!!!! Unhappy in Spokane!!ð¡
Jul 05, 2020
Nice facility but full of hidden fees
Itâs a nice facility, but the advertised price of $33 turned into about $67 after the unadvertised fees, and I really felt extorted. There was nothing I could do, I needed the storage unit. It is a nice storage unit facility, though.
Jul 03, 2020
Really easy access at a good price!!
They have a deal going on for a 10/10 for 65/mo for the first six month, itâs the most affordable of the storage facilities in the area + you have 24/7 access. isnât it crazy? On top of that they have a we care program, that if your car battery needs charging, or a tire pop etc, they come and give you a hand. I recommend the place for someone in need of some extra space for stuff you donât want to loose or to get damaged by weather.
Jul 01, 2020
24/7hrs, clean, guarded and in an awesome spot.
At first, I tho it would be a hassle to get into a storage unit. But ended up being a really smooth transition. 70$ a month for the first six month for a 10/10 itâs actually better than it sounds, specially in times like this that itâs hard to leave stuff out side without anyone putting it in their truck bed and run with it.
Jun 30, 2020
Great size unit for good price no hassle g
We got a good sized unit for a great price no hassles from employees. Easy access 24/7.
Jun 24, 2020
i felt safe to leave my belongings in this storage area very professional
Jun 23, 2020
Great location. Price. Offered insurance. Perfect.
Quick, easy, and suitable for my needs.
I have used storage facilities many times and for various lengths of time.
This is my first time using Diamond storage and I will give it a five star rating. The price was what actually drew me to their website and I have been very pleased thus far. The staff member who got me registered was exactly the type of person that I would have as an employee. A great feeling or comfortably.
Jun 16, 2020
Absolutely wonderful VERY HELPFUL!
Guy at front desk was very knowledgeable (he even helped me figure out way I could move my items into unit that night even though I wouldn't be able to be back b4 the office closed with my payment). Everything was very clean & simple. I love the 24hr access!!!
Jun 06, 2020
Sparefoot made finding an affordable and high quality storage facility for my family. Diamond's staff was very helpful and professional and the facility is top of the line.
May 18, 2020
Pretty good over all
pretty clean and over all they helped me reserve a unit even with every thing closed
May 05, 2020
Great first time storage
Being my first storage unit, I wasn't entirely sure what to expect. Jim was quick to respond to my questions and was a great help. The site is very clean and easy to navigate. I like that they have 24hr security and 24 access. The price was the lowest I found in Spokane. Would recommend to anyone
Apr 14, 2020
I needed a storage unit fast and at a good price. They helped me with that
I would highly recommend this place to anyone they were fast and friendly even in a crunch and with all thatâs going on in the world today!
Apr 06, 2020
Friendly customer service, clean, and the price is great.
Apr 02, 2020
Awesome customer service
Friendly quick and affordable. Lot is secure and clean.
Apr 02, 2020
The best storage I could find.
Awesome storage facility. Staff is very helpful. They will work with you on payments. 24 hours access!
Apr 01, 2020
Very nice storage
This storage was the best storage I ever been to the front desk lady help with so much and the offer coffee and hot chocolate the storage is clean I felt safe there there is a. 24 hour security there and we are able to go to our storage any time
Mar 22, 2020
Happy we chose this place to store my daughters stuff during the COVID-19 lockout of the students. Clean facility. With only one employee working, it took a little longer to get signed in and paperwork completed due to busy time. Had to buy their special lock which was an unexpected expense and at full retail price.
Mar 16, 2020
Solid Self Storage option.
Prices are reasonable, and the service was good.
Feb 27, 2020
Quick and easy
Super helpful and friendly service! Explained everything in detail. Made it super easy!
Jan 28, 2020
Friendly staff, lots of units, easy access. 24/7 availability
Dec 15, 2019
Prompt and professional services
Convenient hours., Staff is respectabe,friendly and down to earth.And security is thoural.
Nov 12, 2019
Quick and easy process. The staff were friendly and helpful!
Oct 26, 2019
Clean, cheap for town
The manager was quick, the units where clean, and itâs easy to access from the freeway.
Oct 20, 2019
Quick & Easy!
We had a reservation made online, all we did was go in sign some papers and our unit was ready to go.
Oct 17, 2019
We moved in on a Sat after reserving online. The process and gate entry were easy and quick. Great Customer Service.
Sep 22, 2019
Simple and quick
Simple and quick to get set up and moved in. Nice facility, good price
Aug 22, 2019
East and great
Could not have been better, was easy and the staff was super. clean nice level spots for my motor home.
Aug 18, 2019
They were very helpful
Had to arrange the unit before I got to Spokane and all staff was very helpful.
Aug 09, 2019
What I'd hoped to expect.
The process was easy, the receptionist professional and the facility clean. The gate was a little weird but not an issue. It took a couple of times for my code to work properly. All in all I would recommend the facility.
Jun 14, 2019
Good. Clean.cheap. good coffee. Boss is cool
Jun 11, 2019
Best Storage Unit Experience
Staff was very helpful and friendly. Easy instruction to get in and out of the secure area. Love that there are cameras everywhere...feels so safe. Love this experience.
Jun 10, 2019
Vary friendly and helpful people security eve
come by and asked if all was good so over all vary pleased.
Jun 10, 2019
Easy peasy. Friendly staff, clean units, great prices.
Jun 03, 2019
Diamond storage has good security cameras
This place is cheap and very clean and the security is what makes it worth it, i would recommend this place to everyone
May 14, 2019
Summer storage made easy
First time Iâve had to use a storage facility. Was impressed with the office staff, super friendly. Easy registration process. Super clean, secure facility. Access instructions easy to follow, and great, safe location. Will use again next summer, highly recommend!
Apr 30, 2019
Easy Check-In Process
Facility is clean, check in was prompt.
Apr 25, 2019
Diamond storage is where it's at. 24 hour access, and the prices are awesome.
Apr 23, 2019
Fast paperwork, great customer service
Went in on Easter thankfully paperwork was fast and easy. The women working were helpful and friendly. Storage until was clean and easily accessible. Would recommend to others.
Mar 29, 2019
Clean and secure
Facility is clean and looks very secure.
Mar 12, 2019
This place is very friendly I was pleased with customer service.
Mar 10, 2019
Good experience at diamond
Very friendly and helpful was a fast and good experience.
Jan 12, 2019
Need a storage, got a storage~
Very pleasant experience on move in day, simple and easy. Very impressed with the one year pricing!
Dec 23, 2018
Nice and convenient had little time to move furniture with a budget and im glad to grab a unit
Dec 21, 2018
Great unit, friendly staff, easily accessible
Sep 18, 2018
Quick and easy
Very fast paperwork time, in-depth explanation of rules, wide range of units to choose from, secure with a coded gate and very secure locks available for an inexpensive price. Excellent military discount.
Sep 06, 2018
Very clean reasonable price.
The staff was efficient. My unit was clean and new. The prices were reasonable.
May 20, 2018
Diamond storage recommended
Great experience! Would recommend. Clean and friendly staff. They also let us park the trailer there for $5 a day.
May 12, 2018
Great customer service! Great facility.
May 03, 2018
Diamond storage feels very secure which I was looking for, there is 24 hour access with a gated entrance as well as security and cameras so you donât need to worry.
May 03, 2018
Quick and easy!
Loved being able to set all of this up online (w/a discount). Customer service was a bit dry over the phone when I called to make sure they had my reservation, but they were friendly and helpful in person. Please note: they take autopay on the first of the month.
Apr 09, 2018
So far a great experience
The staff is friendly and the unit was clean and ready for me to move my stuff in.
Jan 17, 2018
So far it has been a great experience.
Moved in a few days ago. Customer service was top notch. I feel well taken care of. The storage unit itself was clean and what I would expect.
Oct 31, 2017
Under construction so no security
Oct 31, 2017
Not gated as add states
Open for anybody to go into at any hour of night
Oct 17, 2017
Nicely kept and secured.
Easy to find and maneuver around. Friendly staff !