Jul 03, 2019
Organized & Friendly
The facility was very organized when I moved in. I was able to get my movers to the storage unit and fully moved into my space within an hour.
Great experience for me.
Apr 17, 2019
Fast and Inexpensive
I had a last minute emergency and had to rent a storage unit. Within minutes, I found a storage unit in a good location and for a good price and had it reserved. Sparefoot was really helpful in setting that up. The issues I have with the unit are that it is not accessible 24/7 and that they arenât sealed from dirt coming in. Otherwise, it was quick and easy.
Jun 29, 2018
Great facility great price!
Super friendly, clean units and very accessible.
Nov 27, 2017
Great Customer Service
The manager, Wayne, is thorough and a pleasure to work with.
Sep 13, 2017
We'll run facility
Clean unit at a fair and reasonable price.
May 18, 2017
I had a storage reserved and for the last week or two have been trying to rent that space but it seems like every time I go there no one is in the office , to help me rent a unit. I have called left messages that go unanswered, I have been by there several times, and every time the note on the door changes from back in 1 hour to office closed due to emergency. So I had to go somewhere else and not happy because now I am paying $25 more for a 10x10 that I would be being at this location had I been able to rent from Scottsdale Storage.
May 18, 2017
No One Is Ever In Office
I made my reservation May 15th and I wanted to move in that day in fact I needed to move in that day so I tried calling the office for over 2 hours and no one ever answered, I live in Avondale and did not want to drive all the way to Scottsdale unless I knew someone was going to be there but I needed to move because I started my new job in Scottsdale on the 17th. So I loaded up the UHaul and I drove there and there wasn't anyone in the office just a note on the door that said they would return but gave no time frame. I waited for about an hour others came and left who said it happens all the time that no one is ever in the office, so after the 5th person told me this I said NO Way, and I drove down the street and rented at a different location. It's terrible Customer Service for any business never to have someone in the office to help out customers unless they simply have enough money that they don't need a person in the office. So I would make sure that someone is going to be in the office before you reserve a unit from this location. Good luck folks.
Sep 10, 2016
Met my needs perfectly
Facility just as advertised, courteous and efficient service - this one worked as it was supposed to!
Aug 16, 2016
Good Customer Service
The office manager was very helpful, and explained everything very well.
Jul 12, 2016
Made my reservation price looked good went there at 4:30 and the sign on the door said WENT TO LUNCH BACK AT 2:00 PM so if they can't tell time I sure in the heck will not leave my items there because I left at 5:15 PM and no ever came back, so no way would I recommend that place to anyone. The man on the Bike told me as I left he could not pay his rent because no one has been in the office for over 5 hours. That's BAD BUSINESS......!!!!!
Jun 18, 2016
Great customer service
The lady at front desk was amazing!
Apr 21, 2016
clean facility and very friendly staff
I got a great deal at this place and they're having a special half off for 2 months and I got my locks for free no gate code to remember either I just wish the gate was open later than 6 p.m.
Apr 21, 2016
The reception was fast & friendly. When the smaller unit did not work for me she quickly found us a larger unit. She was efficient and courteous. The transaction went swiftly & efficiently, she answered all my questions.
Mar 11, 2016
The gentalman that helped me was very nice He explained everything very well. He answered all my questions I.would. recommend this business to anyone that needs to find a storage place
Feb 10, 2016
Low cost, no frills storage facility was exactly what I was looking for,
Feb 09, 2016
It was fast and efficient move in.
Feb 06, 2016
Customer Service was lacking.
When we checked in they seemed unaware of the AAA first month free and 50% off for four months which was advertised online. I made them aware of it, as I had spoken to someone the day before when I made the initial reservation. At that time the gentlemen confirmed the first month free and the 50% off. When I spoke to the person to make the reservation he did not tell me about the $25 fee for paperwork. Once I signed the paperwork I was charged the $60 for the first month and had to correct them of the mistake. The owner was there and told the man at the desk to make a note on my account that the first month should have been free and made a note on my account that the first four months were 50% off. I would not have to pay for the next month. I should not have to pay for the next three months if the first month was free, the 2nd month was $30 and the 3rd month was $30 since I already payed $57 for the monthly rent not including the 25 I payed for the paperwork. This was after my credit card was already charged the $25 and $57 prorated for the first month. The unit itself was very clean and the owner was very nice. It was also a plus that they provided a Lock for the unit.
Feb 06, 2016
A good, no frills storage facility for a great price.
overall I am very happy with the service and space I rented here. It is an older no frills facility for sure, but exactly what I wanted and very near my home.
Jan 20, 2016
Very Helpful and kind
Jan 08, 2016
Exactly what I wanted in my storage space needs.
The manager was very helpful in securing this space, it fits all the needs I have for storage.
Jan 07, 2016
Jan 05, 2016
works perfectr for my needs
Great service when I checked in. the attendant was very helpful and explained everything in detail. the only issue is access. not much room for multiple cars to get in and around
Jan 03, 2016
Great location prices and manager!
Nov 05, 2015
Oct 04, 2015
Very happy with the facility. Customer service was great.
Sep 10, 2015
So far it's been great! Very convenient and the staff are friendly and helpful.
Sep 02, 2015
Joe was great he made the move really easy
Jul 30, 2015
Joseph was the on-site Manager and was extremely helpful and courteous.
Jul 23, 2015
Handled all of my needs in a professional manner and in a timely fashion
I have nothing but good things to say. I was in and out with my unit ready to go. The staff was helpful and friendly. My things were kept in great condition and I would use them again.
Jul 04, 2015
Everything went well
Everything went very well and I am glad that I was steered to that location.
Jun 23, 2015
Ok - but availability is limited to office hours and no online payment option
Jun 03, 2015
To state it simply this location and the manager are FANTASTIC. We got the unit online then we were having a hard time with getting there to do paperwork so the manager tells my wife that she will meet them at the facility anytime they request she even said 6am if need be so we set a time for 7am we showed up and the manager was already there had the unit ready for us and the paperwork filled out with just a few things needing to be filled in it took 7 mins and they were out the door with a unit and new locks as well. This place is FANTASTIC but the STAR is Izzy she is more fantastic than words could say. Thank you Scottsdale Storage for having a manager like Izzy she is a ROCK STAR.
Mar 25, 2015
Jan 30, 2015
All good in the hood
Jan 30, 2015
5-Star Service at a Price
When I arrived, I was immediately helped. The property manager was helpful, and she swept my unit out. She even helped me with one of my items! Great service at a great price.
Jan 15, 2015
Great Location & Best Manager
This place is great. The manager is friendly and the price is right. Izzy went above and beyond to get me the help I needed even after a bad experience at another location. If you are looking for a great location, with great pricing but above all else Excellent Customer Service then go see Izzy at Scottsdale Storage
Dec 16, 2014
Out of This World
I love this place not just because it is clean and fair priced but because they have the most wonderful manager there. Izzy is great. I had a problem at the other location and I was sent over to this location and I could not be happier they sent me to Izzy and Scottsdale Storage. She is so on the ball she even noticed that I gave my wrong email that I closed instead of my new one I gave to Izzy a few days before she caught it before I did and this is fantastic. I know I will enjoy being at this location for as long as it takes to get all my belonging back in the new place. Thank you Izzy and thank you Scottsdale Storage.
Jul 31, 2014
Fast to rent, staff friendly, and convenient location.
Jun 04, 2014
I rented about a month or so ago and they are terrific, I lost my job and have fallen behind in my rent but Izzy is great she has waived a fee for me to make it easier and she works with me so that I can maintain my unit and pay my bill and not lose my items in that unit, she is the friendliest person I have meet in a long time and she is always smiling when I go see her or even when she calls she is so nice, there needs to be more people like her in this crazy world.
Mar 07, 2014
Out of this world
My dad and I needed storage ASAP and found the best one online at SpareFoot, the price was better then 15 other facilities we called or looked at online, we drove to Scottsdale Storage and decided it was the place for us. It is extremely clean and free of debris. It took 7 yes 7 minutes to do the paperwork the manager Issy was more then FANTASTIC SHE WAS OUTSTANDING, and that doesn't even cover how great she was. We needed to move in early on Friday and she was there to open the gates to allow our movers to move us in. If you are looking for a great place to rent where they make you feel like one of the family then please call Issy she will hook you up. So glad we found this place, thank you SpareFoot and thank you thank you Issy and Scottsdale Storage...
Nov 26, 2013
Best Customer Service I have experienced in a long time
Right after I made my reservation with Spare Foot I got a call from the site Manager "Izzy", she was very professional, very polite and very friendly! She gave me all the information I would need to rent a unit from this location and told me she would have me in and out in less the 10 minutes. I let her know I was on my way and would see her in a few minutes. Upon arriving at the facility I notice how clean it was. There was no debris outside no trash no nothing. The office was extremely clean and well organized. Izzy had the paperwork done and the unit rented to me in less then 10 minutes like she said and I was able to go home and load the truck up three times before they closed. She even stayed after 6pm to allow me to finish putting the last load in the unit. This place is wonderful and Izzy is awesome. I will be telling everyone I know about this experience. I have rented from storage places before and I have never been greeted like I was this time. Upon entering the office Izzy stood up reached her hand out to me and welcomed me to Scottsdale Storage, I was very impressed. This is a wonderful place to rent from and I am more then happy I found them on SpareFoot.com. I wish more businesses had employees like Izzy
Sep 09, 2013
Awsome Service and a Great Price !!
I needed a storage room fast, and without delay.
I called and reserved a unit and went to the location after work to sign the paperwork.
When I arrived the service was outstanding and the price was right.
Their wasn't any surprises and I got exactly what they had told me on the phone.
The whole process took only a matter of minutes.
Aug 04, 2013
They are TERRIFIC
I called several weeks ago to several different location looking for a 5x10, most of them told me they had none or the price was crazy. I called Scottsdale Storage because my niece had told me about them, she said they were great and to ask for Izzy. Well I did but I was told they didn't have one at that time but she would take my number and call me when one becomes available and since I didn't need it until the 16th or 17th of August I said what the heck. Well on Saturday the 3rd I got a CL from Izzy letting me know she had one available and she would hold it for me. I left my name and number with 7 others and have yet heard a word from them doubt I ever will. Well anyway I went to see Izzy and my husband and fell in love with her. She is funny, sweet and above all polite as heck. She was TERRIFIC!!! She showed us the unit, it was more ten clean it was spotless. The property was extremely clean, the entire place looked great. She was outside sweeping up when we got there unlike the others they were all just sitting in the office of their properties. Well anyway we told her we would take it asked if she needed a deposit she to us no there was no need and that the unit was ours and it would not be rented to anyone else. My niece Gina said thy were good but that is an understatement she is Fantastic. And my niece gets $25 off her next months rent for referring us to this location. Thank you SpareFoot Gina used you to ind Scottsdale Storage and we used Gina to find them what teamwork but most of all Thank you Scottsdale Storage for being there when you were needed the most but most of all for having a TERRIFIC employee like Izzy she is great!!! I know we are going to love being at this location.
Jun 17, 2013
Simply Put Outstanding, and Terrific
I reserved a unit on Saturday and I did not read it correctly and I thought they were open on Sunday, so the manager called me and we were talking and she told me their hours and I just about fainted because I was told by the owner of the house that he was removing the shed at the house so I had until 6pm on the 16th to get it cleaned out to be removed, I was shocked since I had no notice before about this so I went online and I searched and I found Scottsdale Storage they had great rates and I thought they were open on Sunday to rent to me, but anyway after I found out they were not open on Sundays to do the paperwork I just about had a heart attach until Izzy said to me don't worry Mr. Halverson I will meet you at the facility at 10am on Sunday an we will et it taken care of, there is no need to stress we will take care of you. She never hesitated she didn't even stutter, she just took a bad day and made it a great day. So I met her there and it took all of 7 mins to do the paperwork and we had our unit and to top it off a FREE $15 DISK LOCK, so when I say they are AWESOME that doesn't even describe them completely they are the best an even though I may only need it for a couple of months they are the only storage facility I will ever referrer to anyone ever, thank you Scottsdale Storage and thank you Izzy, you saved me on Sunday and you saved all the items in the shed as well, it might be junk to the owner of the house but it is all I have left of my wife after she as killed defending our country, so thank you and God Bless You!!!!!
Mar 19, 2013
Awesome. They are great. Izzy was the best. The lease took 7 mins, so fast, great location, great security and very clean. AAAA++++
Feb 28, 2013
Lot of rusted out cars some litter.
Jan 29, 2013
They are awesome. Manager is polite, knowledgable and very helpful. One word "awesome"
Dec 18, 2012
Top quality, met all my expectations.
Dec 13, 2012
I called and spoke to Issy she was the nicest manager I had dealt with all day long looking for storage, she knew all about her facility and offered me a great deal and I coud not say no, she was awesome the site it just as great.