Life Storage - 4064 - Columbia - Garners Ferry Road

Helpful

Staff was helpful and friendly

Recommended: Yes

Great service

Went over everything I needed to know. Great services

Recommended: Yes

Commotrina Hunter showed impeccable customer service care.

I like to thank Life Storage for hiring Commotrina Hunter Associate Store Manager she has impeccable customer service skills. I have been with Life storage for Two years was looking for a climax control unit bigger than the one I had. Commotrina was very helpful in helping me with my transfer. I immediately set up a direct payment to make sure you get your money on time.

Recommended: Yes

great service

great clean unit and wonderful customer service

Recommended: Yes

Great customer service

Great customer service from the phone and in person..Everyone was amazing!

Recommended: Yes

Great

Great Great Great Great Great

Recommended: Yes

Chad was very helpful throughout the whole process.g.

staff is helpful and knowledgeable.

Recommended: Yes

Strong and secure.

Chad the store manager has always been professional and courteous at his job. I would highly recommend this store to anyone needing storage for their valuable possessions!!

Recommended: Yes

Confirmed but not available

The original facility looks extremely nice and is very clean. The site manager was very nice and accommodating. I reserved a parking site at the Garners Ferry location, received a confirmation number and called the site as prescribed. When I arrived, the Manger told me that he did not have a parking site for my camper and asked if anyone called me to inform me of such. The Manager referred me to a different location that was totally different at the same agreed rental fee but that location is extremely old and I had to park on grass/weeds (not satisfied but I had no choice). I operated with the understanding of "confirmation" of the agreed rental site and price. I do understand that the Manager did his best to assist me (nice guy) but I am disappointed with the older location on Atlas Road. Please note that my rating is for the Atlas Road location parking only and not for the Garners Ferry Road location which would receive five stars.

Recommended: No

Great place to store your things

Chad was very helpful and friendly from the time I called to the time I moved things in. The place is clean and very secure. The entire process was easy to get through and quick.

Recommended: Yes

Best pricing for the area and super accommodating!

Customer service is great! Took a minute to locate the place, however once I was there everything moved quickly! Everything seems organized and clean and the man that helped me apply and pay was personable and seemed to take my safety and accessibility into account. This seemed to be one of the best deals in the area and I will definitely recommend to a friend!

Recommended: Yes

Fantastic!!

The store manager was extremely friendly and went above and beyond to help me with the storage unit I reserved online. Extremely professional!

Recommended: Yes

Great!

I reserved my storage unit online. They had the exact size I needed. Katherine helped me with my set up once I got there. the customer service was above and beyond. When my 2 yr old wanted my attention and began to cry, she gave him a highlighter and paper to draw on while he waited for me to finish my process. Super fast and friendly.Thanks!!!

Recommended: Yes

Nice affordable Facility! I would definitely come back

This facility overall is great! I was able to get a unit for a reasonable price and the faculty was very helpful in guiding me with everything.

Recommended: Yes

Very helpful staff!

Staff at this location have always been kind, courteous and extremely helpful! Definitely beyond other storage units, where the usual response is to direct you to the website. I've never once asked a question or had a situation where individual attention and concern were lacking, and have been rewarded in always doing so! People working for Life Storage definitely the strongest asset to this location!

Recommended: Yes

Best price and greatest customer service I've ever received

I will not only keep this unit for my tools but I will recommend it to anyone who is in need of one!

Recommended: Yes

They are really good but

They are really good but the late fees is a rip off.

Recommended: Yes

Everything is satisfactory

Recommended: Yes

Great

It is a great facility and the employees are very nice

Recommended: Yes

Day 2 of the Nightmare

I just wanted to thank Brandon for excellent customer service at Uncle Bob's. When I arrived, I felt relieved. My nightmare of trying to get moved was over. I wish I would have known about the trucks though.

Recommended: Yes

Recommended: Yes

I was told the storage would fit my items yet it did not had to get another storage some where else.

Recommended: No

Good Place

I chose this place because I could move my stuff in the same day. The price was higher than the website said because there were several unexpected fees.

Recommended: Yes

Bate and Add

The storage place seems okay. My problems was the fact that I was told one price, but not informed that in addition to the price online and in person, an additional required monthly insurance fee wil also be added. I am now paying $9 above what was advertised and quoted at Uncle Bobs. The lady that provided my paper work did not tell me about the extra $9 until she had the paper work in front of me... I paid the extra $9 for the insurance (and will have to pay it every month) but I walked away feeling I had been taken.

Recommended: Yes

Your first impression is always your last impression and the start with Customer Services at any facility. The young man just have the BEST customer services. Great help.

Recommended: Yes

Fast and Affordable

I am a student at USC Columbia from Louisville Kentucky and I needed to leave some larger items in Columbia over the summer for convenience and through Google search Uncle Bob's was the cheapest and closest thing to campus and when we go there it was really quick to get all signed up and since I was sharing it with a friend it was only $15 a month! The lady whom got us all signed up etc. was very friendly and knowledgable to her work process which made things run a lot easier! They don't provide locks for your unit, so make sure you bring a lock with you or have $12 to buy a good one in their office. The only thing I would have to say negatively is the location of the storage unit... but it is not in such a bad area that the chance of theft is any higher than any other areas. There's a gate to get into the units AND they sell cylinder locks which are supposed to be impossible to break without a chainsaw. Overall, I would definitely recommend this storage facility!

Recommended: Yes

Fast and Easy

Booked on-line. Storage folks sent confirmation and an email reminder regarding move it date. Thought pricing was resonable. Unit was clean and overall place was well mantained. Empoyee was knowledgable and friendly. Only negative is the amount of paperwork.....

Recommended: Yes