Dec 24, 2019
Very happy with girl that served me
Very happy with girl that served me. She was very helpful. The only thing wrong the gate for exiting needs to be fixed I put in my code more than five times before it opened
Apr 02, 2019
The staff was great and I love the...
The staff was great and I love the storage! This is my first time using one and I had no idea I would fit a whole household of my stuff but I did! I'm confident my things are secure with the cameras and gated entrance/exit. Also, the price was right with the first month only $1! I'm sure I'll use this facility again and again!
Nov 30, 2018
I thought that the prices is incredibly...
I thought that the prices is incredibly high for the small amount of stuff that I have. Over $70 per month is very expensive for a closet space.
May 31, 2018
Great experience and customer service...
Great experience and customer service was excellent
May 22, 2018
The location in Pooler was full and...
The location in Pooler was full and that was waiting for a vacancy. In the meantime the corporate office contacted me to find out if I needed any assistance. I told them to my situation and they recommended a another location that was in Savannah to me. It was actually only a mile further from my home in the opposite direction. The local office called me immediately after I spoke with the corporate office. They were very helpful knowledgeable and friendly. I set up an appointment to come in the next day. When I arrived at the Chatham Parkway location LaTasha was very courteous and explained things very well. The facility was nice and a security measures were great.
Jul 04, 2017
Melissa and Crystal were great.. very reasonable price to a convenient storage facility. They also have all the supplies you need in their store
Apr 12, 2017
Everything was fine with booking the unit online, but when I got to the location, there were surprise charges you are required to pay. You can no longer use your own lock you have to purchase a new one from them that can never be use anywhere else again, (one time use $20 lock). You must also purchase their insurance to cover your things regarless of what insurance you may already be paying for on another policy. Sorry I'm not positive but I think the cheapest maybe around $15 per month. So I was very unhappy.
Mar 31, 2017
The Property Manager Jordan was very professional and demonstrated excellent customer service. He was very detailed and explained all the paperwork and policies and gave us a walk through of the facility and made sure that we had the appropriate size unit to meet our storage needs. The building was very clean and the prices were probably the lowest I could find based on the size of the unit w/climate control. I highly recommend reserving units through their online site because they are lower than paper price in-store. Overall, it was a great experience and I will recommend this storage facility to friends and family.
Dec 31, 2016
Crystal and Doneisha were awesome. They are very understanding , helpful, and manageable to help you with your finances for the storage unit. It made it so very easy to move in and to transfer a unit if you had put yourself in the wrong unit. I love the kindness and the information that they have provided us in my situation. I recommend these people for your storage usage and needs.
Dec 07, 2016
Perfect, excellent, great customer service, clean, and convenient
Sep 20, 2016
nice property- well managed- staff pleasant-
Aug 02, 2016
As good as it gets
Our experience with Public Storage has been very pleasant.