Aug 10, 2020
Hot and elevator has been broke for awhile
I have an account with the life storage on abercorn street in savannah and the elevator has been broke for awhile and the office has no idea when it will be fixed. I pay too much money every month for something as simple as a elevator that goes 2 floors to be broke and no one has an idea of when it will be fixed! The hallways and stairwell are extremely hot! My stuff better not be ruined when I pick it up due to it supposedly being climate controlled and it feels like a sauna in there! This is insane and needs to be addressed quickly!
Jun 14, 2020
Well trained and courteous staff. Trusted the quality of their service.
I needed a place to to declutter my home for staging. I was lucky to find what I needed nearby at Life Storage in Savannah. I found the staff to be knowledgeable about the details of the company contract. They were able to answer my questions and made sure I clearly understood everything before signing. The space I was given to fit my needs was clean. I purchased one of the locks on display in the office and was happy to find the key could not be removed unless it was completely locked. I like the secure entry and exit requirement; this along with the camera surveillance, this particular kind of lock only enhanced my confidence in Life Storage. Once I had put my things in storage, I never gave it a second thought, which was a surprise, because I thought I would worry about it.
Mar 20, 2020
Quick and easy
Nice facility and very easy to access. Looks like decent security with gated access.
Mar 03, 2020
Fast friendly service
Ordered unit on line within two hours I was moving my frist load into my unit
Jan 13, 2020
Agent on duty was very friendly and helpful. Facility was clean and neat and seem to run smoothly. I am concerned that the roll door will not stay up so I am going to have figure something out for that.
Nov 15, 2019
the staff at office is very accomodating and nice
Oct 30, 2019
Easy check in. Very helpful
Very good overall experience. Check in was smooth and quick. Got everything I asked for.
Oct 21, 2019
Easy, Inexpensive, Short term storage
Sep 23, 2019
Moving. Needed extra Space!
Reserved the space on line. Went in on scheduled day and Marcy took our info, filled out paperwork, got extra items needed and into storage! Quick, easy and very polite and friendly staff! The way business should be. Very Pleased.
Jul 12, 2019
Fast, Easy, and as ordered.
Everything worked out fine. We have a place to store our stuff now and that helps.
Jun 19, 2019
Poor advertising from Life Storage
Checking in June 17th, I understood that I would get half off the first month's rent, but I got half off the rest of the month's rent. Of course I am not paying for a full month when I checked in 1/2 way through the month. I thought I would get half off the first full month's rent. Unclear in advertising. Then I was told I had to have proof of insurance on the spot or pay for theirs which was not on their website. Unclear expectations after I had already moved my things in to unit.
Apr 30, 2019
Don't follow GPS! Leads to dead-end!...
When coming south on Abercorn St. Extension, continue until you're close to Cary Hilliard's (will be on Left). Make a U-turn so that the restaurant is on your Right. Bare to the right, and Life Storage 10901 Abercorn St will be in front of you. Other from getting lost for 20 minutes, the service was super great! Employees are very patient, kind, and understanding. :)
Feb 25, 2019
Tika the store manager is the best
I'm glad I chose Life storage
Nov 21, 2018
Great customer service
Staff was very friendly and explained everything clearly
Jul 20, 2018
Good customer service.
Even though the unit we had reserved was not nearly big enough for our needs, they had plenty of other size units to choose from. We bought a 10Ã10 unit and it's perfect for what we had (16' box truck) We were still able to get the special price they had online for it even though we changed out or unit size in store. They were friendly and patient.
Jun 28, 2018
Great customer service
Was great customer service, and in and out quickly...
Feb 12, 2018
Easy set up, good deal
So far so good on our unit. We got a great intro deal so the price was right. Set up was quick and easy and the staff was friendly and helpful.
Sep 14, 2016
I went to the facility a few hours before actually moving in and the unit was filthy. The attendant said she would have it cleaned by the time I move in which was supposed to be 5pm. I got there after 5:30pm and nothing had been done. Then she comes up after I cleaned it and moved everything in and said "oh your moved in already, I was just coming to clean it".
Jul 06, 2016
Great storage facility
So far I have had a great experience using this storage facility. Very clean and secure. Staff are very friendly, knowledgeable and helpful.
Feb 15, 2016
Dec 09, 2015
Dec 24, 2014
My first time using Uncle Bob's and I was impressed. The staff is friendly, the facility is clean and easy to navigate. Good value for
what you are getting. I would use Uncle Bob's any without question.
Jan 10, 2014
Excellent! Great Deal!
Online Reservation was easy and helpful. I was able to delay my arrival and add another unit while traveling.
Uncle Bobs on Abercorn in Savannah Ga had an Amazing staff! Great Attention to detail. It was the Coldest day of the year during the Polar Vortex LOL and She rode me thru the facilities and showed me my units.
Apr 09, 2013
The ladies at the office are some of the best at customer service I've had the pleasure to work with definitely deserve a major recognition for their service!
A Very Disappointed First Time Customer
Jun 05, 2011
Beware the Online Reservations System
The online reservation system takes and confirms reservations for facilities that will not be available upon your arrival. My reservations for a specific type of unit were not honored, nor was that of the person coming in after me. Local management looked through several of their printed reservations, and found multiple reservations that were confirmed for facilities that hadn't been available at that location for over a month. It was moving time for local college students, and the attitude was "Too Bad.