Public Storage - Santa Cruz - 1001 River Street, Santa Cruz | Low Rates - Available Now

Public Storage - Santa Cruz - 1001 River Street

1001 River Street
Santa Cruz, CA 95060
19 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$90.00 - $162.00
Available Units: Show All
5' x 5' Unit

Climate controlled, Swing door, Interior

50% off 1st Month


per month
No CC Required
5' x 10' Unit

Climate controlled, Roll up door, Interior



per month
No CC Required
8' x 10' Unit

Climate controlled, Roll up door, Interior

50% off 1st Month


per month
No CC Required
10' x 10' Unit

Climate controlled, Roll up door, Interior

50% off 1st Month


per month
No CC Required
  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
4.5 out of 5 stars - based on 19 reviews
Customer Reviews
C.W. Mar 13, 2020

Service was good and professional

Service was good and professional. Halls were very narrow and hard to navigate with large loads. Some hidden prices and generally kind of expensive, but good customer service.

Recommended: Yes

Victor Wright Nov 11, 2019

The people who were helping me we're...

The people who were helping me we're just great

Recommended: Yes

Miguel Cerda Aug 20, 2019

Property manager juan cano made it...

Property manager juan cano made it quick and easy to get our unit, thanks

Recommended: Yes

Charlene Moore Jun 17, 2019

Very friendly and super helpful team at...

Very friendly and super helpful team at the Public Storage in Santa Cruz!! Thanks for all your help!

Recommended: Yes

Carl May 02, 2019

I would advise those with large items...

I would advise those with large items to take a tape measure to assure the size of the storage unit, including the height of the doors, elevator, and hallways for moving items on wheeled carts. I would also advise to load all materials onto carts, prior to opening the doors, to prevent others from "just slipping in since you already had the door propped open." Too bad I could not use my existing padlock and had to purchase a cylinder lock, that I may only need for a few months.

Recommended: Yes

Luz Quezada Jan 22, 2018


It was fast and easy

Recommended: Yes

Brian Holle Jun 20, 2017

The storage rates are good but the place is not very clean. There are lots of people wandering around the parking lot so make sure everything is locked in your car before you go up to your storage locker.

Recommended: Yes

Nikki Bomb Jun 13, 2017

I have been a customer of Public Storage for the last 2 1/2 years. I've gotten to work with many of the employees through the years. Chris is a passionate manager who truly cares for the well being of his customers. He has given much of his time to just checking in on people and making sure they are set. On my last 2 overwhelming and hectic days at Public Storage, I got the pleasure to work with Tracy for the first time. she's actually very helpful and available with providing dollies and carts. when I was freaking out about closing my account & sweeping my unit after, she quickly finished my paperwork & thanked me for wanting to sweep my unit. She was super nice and forgiving of my state, which was all over the place & probably borderline crazy person!! Haha!! If there was anything I could change or request it would be this. When I first opened my storage the business stayed open until 9 PM and that was one of the selling points for me. Because of the location and clientele, they now close 3 hours earlier which has always caused me issues around closing time.

Recommended: Yes

Shannen Marie Stark Jun 09, 2017

Laura gave me excellent customer service. There was good communication. I recommend this place!

Recommended: Yes

Michael Beard May 30, 2017


Easy, friendly staff

Recommended: Yes

Magdalena Travis May 27, 2017

Great experience! They're very organized and friendly, and you definitely feel that they know what they're doing. They don't waste any time.

Recommended: Yes

Chuck Wysong May 18, 2017

Chris and Samantha were so helpful and professional! If it were me I would give them a fat raise. Seriously. So helpful. Thanks again

Recommended: Yes

Robert Mejia Oct 26, 2016

Great value

Clean and well organized business with helpful staff made my move easier.

Recommended: Yes

Sarah K Aug 17, 2016

Easy and convenient

Took seconds to compare prices and sizes. I was looking after office hours online and they called me less than 15 minutes after they opened the next day. Would recommend to anyone.

Recommended: Yes

Regina R Apr 09, 2016

Great Service -helpful staff

Surprisingly, with the location being in a challenging part of town, the service is good and the staff is helpful and friendly. The only downside is when they are shorthanded and that the hours are limited to 6pm, yet for safety reasons, which I'm ok with.

Recommended: Yes

Trevor Wagner Dec 16, 2015

Competent Management

Manager was great. She set up the account, processed the documents, showed us the unit, gave us the online/internet access, and helped us get the best possible price - without any problems or delay. She was also very pleasant. Don't see this kind of competency often .....

Recommended: Yes

David Bednar Oct 06, 2015

Online reserve gets a harder to reach storage space

Upon arriving at public storage, I found my online reservation with a lower costing online special gets a much harder to reach storage space so I opted to pay more and get an easier to access storage space. I wish I would receive the lower cost for my space. Then there's also the * attached to the $1 first month. BS, I should be paying that $1* cost for 3 months.

Recommended: Yes

Ian Waggoner May 11, 2014

A secure storage faciity, clean and well-lit... plus excellent customer service!

The current manager, September, was friendly and efficient, making my sigh-up experience fast and stress free. In fact, the whole staff at River Street Public Storage in Santa Cruz have eceptional customer service skills. Very much recommended.

Recommended: Yes

Ian Simpson Feb 13, 2014

Best customer service in Santa Cruz!

Everyone was very nice and made sure everything from the price, size of the space to the time of charge was very clear to me before I signed the papers. There was no hidden fees which is very important to me!

Recommended: Yes