Sep 30, 2022
Excellent customer service
I will recommend this place 100 %
Jan 04, 2021
Weird eReservation system but perfectly adequate storage space.
I'm pretty sure the storage space itself was actually smaller than a true 5' x 10' so false advertising but I managed to fit my stuff inside anyway.
Dec 18, 2020
Property is nice, great location near the 87 freeway. Manager and service are excellent. Got a second floor unit for what seems like a steal. They provide dolly's to help. No complaints other than that you're basically required to buy their distinct lock, which isn't crazy priced, but still.
Aug 07, 2020
Service was EXCELLENT
Service was EXCELLENT. Rep was very friendly and professional. 10 Stars if it was possible
Jun 17, 2020
Public storage has been a great experience for my family and I.
This location in specific has been really helpful with not only information but helping out in serious situations during this Pandemic. Michelle, which is the main customer service representative, has done everything possible to help for my late fee's since I've been jobless and she even has gotten beyond to give out resources to help my situation. She's a great asset in the business, with a beautiful personality! Made me super comfortable to choose Public Storage in Capitol, San Jose.
Jun 11, 2020
Easy move in
Check in was fast, the facility was clean. They didnt have dollies to assist our move in, which was disappointing. But the facility was very secure
May 19, 2020
everything is excellent my...
everything is excellent my congratulations greetings guys
May 19, 2020
So far, so good.
First experience with a storage facility. Staff answered all my questions and was very friendly.
Mar 06, 2020
Loved that they are climate controlled
Very easy to move into and the staff was great.
Feb 14, 2020
Great customer service
I dont need to say much other then great customer service... one of the best I've gotten from any service out there in a long long time. Thank you Jeanne for your kindness and help.
Nohemi Sanchez Reyes
Feb 04, 2020
Great customer service
Michelle has great customer service and she is very knowledgeable about the space. The moving in processor the storage was very easy even though it was so last minute.
Feb 11, 2019
I have been a customer of Public Storage for a long time. The location and the hours are really convenient for me; however, I don't like that they raise their prizes up to 30% at once and more often than not. They should have a set fee for at least a year or longer. Other than that, I am happy with everything else.
Jan 18, 2019
Simply the Best
The manager's name is Shawn and she is wonderfu, she was attentive to my storage needs. Nate is a customer service associate that works the front desk, he did his job well. He was very thorough on the terms and conditions of renting a storage. He also is very attentive to my storage needs. I give this facility a 100% for customer service.
Sep 24, 2018
Thank you Nate
Thank you Nate! Really helpful
Mar 27, 2018
Jun 26, 2017
Whenever Im in need of a storage I have ...always used Public Storage.
Whenever Im in need of a storage I have always used Public Storage. The rates are good and the facilities are clean. It does not matter the location that I have rented in the past because all the the staff members and managers have been helpful and friendly. Thank you Public Storage!
Jun 10, 2017
Mike did right by us through good and lean times for 10 years. The rents here in a central San Jose location are? the best that we found and was really convenient for us no matter where we lived in the South Bay when we lived there.
May 31, 2017
Mike is great ! Thanks Mike for all you do
May 23, 2017
Good location and affordable prices.excellent customers service
Apr 24, 2017
Ask for Mikey! He helped me save so much money by downsizing to a smaller space by buying all the same size boxes and getting the most of my space. Thanks Mikey!
Apr 16, 2017
I had a great experience at the Capitol ...
I had a great experience at the Capitol Expressway Auto Mall location in San Jose, CA. They offer a variety of unit sizes, including indoor units in 2 buildings. The property has plenty of parking and is easily accessible from Freeway 87 and Capitol Expressway. The manager (Mike) who handled my move-in was very friendly and helpful, he went out of his way by showing me several units to make sure I found the one that best fit my needs.
Feb 03, 2017
I went to a few storage to locate a storage thats right for me. I got the run around until I found MIKE at Capital Expressway Public Storage who took the time to call me back the next day unlike others when you need assistance. He took the time, has the BEST personality, & EXTREMELY HELPFUL!
Thanks Mike for going "ABOVE & BEYOND" for me~ CONSISTENT hard working GOOD natured people are hard to find these days~
Aug 16, 2016
Everything works like clockwork
Jan 05, 2016
I had to get my things out of my ex-husbands storage locker. They made what was turning into a nightmare for me into a manageable experience. Thank you!
Jun 02, 2015
review of public storage
The guy that helped me was very nice and helpful. He shared the different products the company had on hand to make our move easier. What also got me was this was his first day and he still knew what he was doing. He showed us the storage we chose and also asked what we were storing so is to make sure we picked the right size. I appreciate great customer service and will recommend this particular site.