Feb 01, 2021
Quiet and what I need
Very quiet , great customer service she was very detailed and professional.
Aug 07, 2020
Almost Like Park-N-Ride
Our experience was smooth and free of problems. We were treated in a friendly, yet professional manner by the manager. Also we were able to set up our auto-pay relatively quickly. The only issue we encountered is that we had -- based on our reservation -- been promised a price and promotion that apparently was in error. We had requested an outdoor parking space for a certain price. Upon arrival at the location, we were told that we had reserved an interior storage unit, instead of a parking space outdoors. However, everything was resolved and we are content with the results. The only suggestion I can offer is that you could arrange for a mail dropbox with the United States Postal Service. This would be a helpful amenity for the clients. Thanks!
Dec 12, 2019
Great customer service and the ability...
Great customer service and the ability to answer my questions.
Oct 01, 2019
Management was amazing helping pick the...
Management was amazing helping pick the right size and prices were the lowest out of over 5 different places in the same area.Cant say enough about this place its clean and so friendly,definatly recommend this storage to all my friends and family??
Aug 14, 2019
Marie was awesome!!
Marie was awesome. She was very organized and recommend the proper size unit for my needs. She explained everything I needed to know. Thank you for making this easy.
Jan 13, 2019
Allison is very knowledgeful and is...
Allison is very knowledgeful and is extremely helpful. She knew exactly what I needed with just a few questions asked of me. I didnt even know exactly what I needed.
May 25, 2018
I was pressured into buying 1 month's...
I was pressured into buying 1 month's insurance coverage which I didn't need. No matter how positive the rest of my experience is, that makes me mad.
May 16, 2018
Very easy and affordable to get a...
Very easy and affordable to get a storage unit.
Mar 27, 2018
Very smooth and helpful.
Very smooth and helpful.
Jun 07, 2017
The staff is amazing. When I enter the office with a question concerning my storage they get right on it. Hilda has been at the property from day one she is the best...Janice Trabue
I'm a Jake Paul fan
Apr 10, 2017
Tina called me immediately when they opened to verify my online reservation for a unit. Upon arriving she made everything very easy and had me set up within a few minutes. I'd highly recommend this place based on great customer service alone! The complex is easily accessible off the highway and I had no problems maneuvering a box truck around there.
Apr 07, 2017
I've been with Public Storage for years. Hilda and Tina are always nice and friendly and are always willing to help me out and answer my questions when need be. Very good customer service at this location. I highly recommend this place. It's convenient....right off 35 Notth.
Aug 09, 2016
When you want it done right
Safe, secure and more than a friendly Customer service rep.
Jun 15, 2016
Awesome Service Matters
Moving sucks!!! It does. However, in a day and age where friendliness and customer service is lacking, the experience I had at your facility made up for the hardships of moving. Are you the cheapest? No. But the prices are average. Is your facility the newest? No. But it's a storage building; not a luxury resort. What made the difference is walking in to two women who were nice, funny, knowledgable, and actually listened to me. What a difference customer service makes!!!! Overall, if highly recommend praise and commendation to the two women that helped me that day. To not do so is a grave mistake. God Bless Joshua Nelson
Apr 26, 2016
Great storage solution.
Great service and great prices. I would recommend to anyone looking for a storage solution.
Nov 04, 2015
Great overall service
The overall service is great, but would have been better if I am allowed to use my keys rather than pay over $20 for a key that I have to return after my lease.
Pablo Amador Otero Iii
Jun 02, 2015
First time rental
This is the first time I am rental at this location. I have never rented a storage the property managers where ok not the best to talk and communicate with was never told about any other specials or even if I would need a bigger one had to do my own research for it and even upgraded the next day to one 3x the size. And this location had to dumpster witch would have could have been very useful
Aug 15, 2014
Friendly, courteous and a overall great attitude is what I experienced when dealing with Hilga. Helped me find the right storage for my needs.
Aug 12, 2014
PS is GROSSLY too expensive!
I have been treated very well by the manager Hilda. I have been here a long time, almost 11 years. There have been no rewards for being a long time customer.