Nov 10, 2020
Very nice manager and took good care of me.
Place is close to home and very easy to get in and out and great staff.
Jun 09, 2020
Though having to close my business was...
Though having to close my business was sad....the staff at my local public storage were so kind and helpful it gave me hope again!
Nov 19, 2019
The facility is very clean and the...
The facility is very clean and the young lady who helped me was very patient and explained everything very carefully. I would definitely do business with Leandra again.
Nov 04, 2019
Great customer service.
Great customer service.
Jan 22, 2019
Excellent, clean and friendly place
Dec 03, 2018
Darren was very personable and helpful
Darren was very personable and helpful. It was a good experience.
Oct 19, 2017
Anthony was very personable and nice. although I am not renting this month he helped me understand what sized unit I will need once I start my move. I for sure will be using this storage site for when i'm ready.
Sep 25, 2017
I stopped in for some moving supplies and to ask about a small space. Christian the manager was very knowledgeable and professional, I was able to get all the supplies I need plus he showed me a few extra items that I didn't even think of! Wonderful customer service! I highly recommend Public Storage to all who need supplies or a space!
Aug 22, 2017
I was here with my nephew Jose Posado yesterday. Jackie gave us Great customer service, she listened to what we needed and also made sure we got a great deal. Very nice and energetic young lady. We appreciate your warm welcome and your business.
Jul 06, 2017
The only reason this is a 5 star review is because of one employee her name is Katlin. Had it not been for her this would be 0 stars.
I've filed bankruptcy and presented public storage with the court order which the corporate office refused to immediately comply with pursuant to US code. The allmighty legal department decided to wait to comply with the order until it was convenient for them.
I waited SEVERAL DAYS for this legal department to "approve" a FEDERAL JUDGE'S ORDER I was livid and furious.
The saving grace here is Katlin she is truly a compassionate kind person who truly cares about her customers. I didn't feel like a customer at her location I felt like a friend. I will miss getting the chance to chat with Katlin and seeing her around the property.
May 26, 2017
I stopped by the Roselle IL location ( property # 26824) to figure out a good size unit for my furniture that i would like to store. I met the most professional, sensible, positive, and warming Manager by the name of Princess G. She was very knowledgeable about her store had a answer for everyone of my questions without hesitant, offered great products to protect my furniture which were at great prices. I definitely recommend stopping by this location so your experience can be as awesome as mine.
Dec 07, 2016
DJ was very professional and thorough. Easy check in.
Nov 29, 2016
online pricing not the same. but great staff.
the staff at the public storage is wonderful, they take you through all the steps including getting insurance for it. which gives you some peace of mind about your stuff and the replacement value. The unit is exactly what is advertised I was glad to see that it went up vertical more than 5 feet also. but online it said that I could get it for 30$ and then when I got there you got it for 45$. now it said online special but you don't buy a storage facility online and then go see it, it's the other way around. there is no pictures of the spaces online only dimensions. but overall the place is nice well cared for and the people that run the site are great.
Jun 07, 2015
My experience with Public Storage has been very positive.Thh
The main reason my experience has been so good is the person who processed my order and got me checked in. He was very hands on and made sure everything was in order.
Apr 14, 2015
I had a very simple and easy move into my storage unit. The facility was neat and clean, and met all of my expectation, as a returning customer.
Nov 18, 2014
Roselle IL office handles its people well
I was greeted by Ashley who told me about available units. She knew the details and walked me over to see the specific units. I selected one and she wrote the contract. Job well done Ashley.