Jan 05, 2021
Great customer service
Great customer service! Storage units are not all the same. My company needed a bigger storage unit and Luciana at PS on Pierce Street in Richmond, CA was great. She explained everything quickly and clearly and offered some great suggestions about the unit.
May 18, 2020
Great customer Service
The two ladies who helped me were incredibly nice and accomodating. The facility is pretty clean and the overall experience was great.
May 09, 2020
Nice overall but has mandatory monthly insurance add-on
Pricing has a hidden monthly insurance add-on of $11 dollars minimum. Unless your insurance also covers properties outside your house, you're required to pay that amount EACH MONTH.
Dec 05, 2019
The facility is clean and the staff is...
The facility is clean and the staff is friendly and helpful
Nov 21, 2019
Great experience and the property...
Great experience and the property manager is incredibly helpful!!
Oct 15, 2019
When u tell customers it's $25 for...
When u tell customers it's $25 for first month that should include things like insurance certificate etc., Instead of finding out upon arrival. Other than that customer service great at location, but hidden fees just annoy folks tbh. Jeffrey Mann
Oct 02, 2019
great customer service
great customer service, quick and easy process.
Jun 26, 2019
Everything about my rental was what I...
Everything about my rental was what I had hoped for until I had climbed the stairs to my box a few times but I would rent the same unit again because I am getting in shape.
May 28, 2019
I had a great experience renting a...
I had a great experience renting a storage unit, Luciana is an amazing property manager and was very pleasant to work with. It was my first time renting a storage unit, Luciana answered all my questions and made renting the unit a breeze!
Feb 12, 2019
Friendly Answered all my questions
Jan 07, 2019
Everything perfect so far!!
Everything perfect so far!!
Yo Baby ~
Nov 27, 2018
Public Storage Review
My experience was great, I found the storage size I needed and the service was fast and friendly!
Aug 16, 2018
The manager was very helpful
The manager was very helpful, nice and accommodating.
Feb 26, 2018
The manager, Luciana, was helpful and clear. She takes pride in her work and this facility.
Jun 22, 2017
Kevin and the Manager were both friendly and easy to work with as were the other employees in Berkeley who helped me navigate to this location. Very impressed.
May 27, 2017
Well-managed, clean, and safe, at a reasonable price! Luciana was super-professional and well-knowledgeable. Highly recommend and would come back any time.
May 22, 2017
I've had great experiences here renting a unit . I was helped by the property manager Angelina. She was very professional as she walked me through the rental process.
Apr 11, 2017
Awesome experience. Great staff. Definitely recommend.
Mar 16, 2017
Super clean, well-managed property. Nice staff too. Exemplary customer service. Great location, although Pierce Street can be busy certain times of day. Put it all together, home run.
Elison Bailey III
Oct 25, 2016
Best storage ever...highly recommended
Great storage facility excellent staff!!!
Jul 06, 2016
Smooth, easy and professional
We arranged everything by phone. I spoke to someone at the office (not a call center) who actually called me back when they said the would. Would highly recommend
May 10, 2016
Angela was fantastic to work with. She was knowledgeable and explained everything well. She showed me where my unit was and how to use the gates to get in and out. I enjoyed meeting with her
Feb 02, 2016
Great customer device.