Jameshia Robertson
Sep 25, 2023
Friendly and Helpful Service
I worked with Amani, she was awesome she gave me a tour of the storage and she was very fast because I had my toddler with me. She was so friendly and welcoming. She made sure I was in and out in 10 mins.
Recommended: Yes
Thomas Cozart
Sep 30, 2022
Great
Great location and customer service
Recommended: Yes
Nic
Apr 08, 2021
Super Helpful Staff
Was very easy to book online and everything was just as expected with the storage unit/lock except my code would not activate to get into the gate. Antonio was super helpful and checked the code thoroughly by running down to the gate and putting it in before sending me back there. He also saw me the next day and asked if things were still going well!
Recommended: Yes
Ian
Jan 06, 2021
Great location and friendly staff!
Needs good storage fast and efficiently. Public Storage met my needs and helped make the process quick and easy!
Recommended: Yes
Larry Francis
Jun 20, 2020
Good value for price/sg ft storage
Nicely kept facility and have very competitive rates. Would like explanation of basis for the minimum of $15 monthly charge for insurance.
Recommended: Yes
態整
May 04, 2020
Fair price. Friendly, helpful staff.
The only problem we encountered was that there is just one loading/unloading dock for the upper storage area, and it was in use when we arrived. The two moving dollies were also in use, but we were able to use the two from the lower entrance and unload to the sidewalk ramp area.
Recommended: Yes
Roy
Dec 18, 2019
The staff was nice and helpful but the...
The staff was nice and helpful but the parking spot I was promised was not available. We found another spot.
Recommended: Yes
Vinny
Sep 17, 2019
Public Storage made the process smooth...
Public Storage made the process smooth and easy.
Recommended: Yes
William Schadel
Sep 11, 2019
Excellent service
Excellent service. Managers are quick to respond to concerns.
Recommended: Yes
Mary Beth Skarote
Jul 12, 2019
Bibi was great
Bibi was great, she worked with us to get the right unit and was very pleasant to work with!
Recommended: Yes
Deborah Harrington
Jun 20, 2019
Public Storage made the process of renting my unit easy.
Public Storage made the process of renting and having my belongings moved into my unit painless. Antonio the gentleman I dealt with was wonderful, nothing was a problem for him. He was very professional and I feel confident leaving my possession's in the care of Public Storage.
Recommended: Yes
Candace Butler
Jun 18, 2019
Had a great experience
Had a great experience. I'm active duty Army and I had to leave for training last minute. I feel comfortable knowing all of my belongings are safe. The storage unit is inside and has air conditioning.
Recommended: Yes
Rob Bonne
Mar 15, 2019
Brian very professional and helpful
Brian very professional and helpful
Recommended: Yes
Kristin A
Jul 06, 2018
Excellent Customer Service
I setup a reservation online. I was called back to confirm the appointment and given advice, by the manager, on what day would be best to come to view the unit and make a deposit. Upon arrival, everything went smoothly. I was very impressed with how well managed and clean the entire facility was by the manager. I've rented with PS before but this was the best experience I've had to date.
Recommended: Yes
JEM
Apr 26, 2018
Kim was great super friendly and...
Kim was great super friendly and knowledgeable. This was an awesome experience.
Recommended: Yes
Charlotte Todd
Oct 03, 2017
I can't speak highly enough for Krys! She has been so helpful & accommodating during what has been a difficult time for our family during transition from one home to another. Highly recommend calling Krys and letting her help you - so happy I did!
Recommended: Yes
Bobby Erickson
Sep 27, 2017
Staff here is awesome. This was my first time renting a storage unit and CeeCee was super friendly and able to answer every question I had throughout the process.
Recommended: Yes
Audra Tillery
Sep 22, 2017
CeeCee and Steven provided great customer service. They were friendly and very knowledgeable about this company.
Recommended: Yes
Jamie Powell
Aug 30, 2017
Great service
Great service! Krys and Cee Cee were amazing to work with.
Recommended: Yes
Yasheika Germany
Aug 04, 2017
Ceecee was very helpful and very personable. She had me in and out which was a plus so if you are ever in need of a storage unit come and see her because her personality was amazing plus she knew what she was talking about.
Recommended: Yes
Charlie Twitty
Jul 19, 2017
Very good customer service at this location. Krys was very accommodating and knowledgeable about the services they offered. She took her time in walking me through the facility and was thorough in reviewing the details of the transaction.
Recommended: Yes
Raleigh Customer
Oct 26, 2016
PROFESSIONAL AND COURTEOUS -- GREAT CUSTOMER SERVICE
Mr. Bryan Gunter of Public Storage #08120 -- Glenwood Avenue was efficient and quite knowledgeable of the storage site. I made an appointment and he was prepared with information for my storage needs. The processing was easy and I am quite satisfied with my selected unit. Mr. Gunter is truly an asset to the Public Storage brand! I would highly recommend this storage site and definitely Mr. Gunter!
Recommended: Yes
Aby H
Sep 20, 2016
Great experience - too many requests for reviews following
Great experience - too many requests for reviews following
Recommended: Yes
Rob of Raleigh
Aug 31, 2016
Courteous, informative and easy process
Well informed by Ms Chris and pleased with storage unit. She followed up with a phone call from my online registration and offered to schedule an appointment to finalize the rental agreement. Job well done! However, I am disappointed with amount of non-working exterior lights around the outside storage area section. I understand this isn't seen during the day, but a periodical service check is in order.
Recommended: Yes
Christian Adams
Apr 06, 2016
I would recommend this public location to anyone!
Great service, fast and accurate check-in. I have no problems with recommending this public location to anyone!
Recommended: Yes
Jacquelyn St Jacques
Mar 02, 2016
Excellent Service
I received the best customer service from Bryan. He went above and beyond to provide excellent customer care. I ran behind schedule from Charlotte to Raleigh to rent a storage for my belongings and Bryan stayed after close of business on Sunday 2-28-16 to make sure I wad able to store my things and not make a blank trip. I know this must have been an inconvenience to him yet he was very courteous and helpful to me and my family. I would highly recommend this storage location on Glenwood Ave in Raleigh and I would rent a storage company again.
Recommended: Yes
Sean
Jan 15, 2015
Judith is absolutely a wonderful manager, couldn't ask for better.
Nice clean place, very helpful staff. George League (I don't know why this is posting my review under "Sean"...)
Recommended: Yes
