Jul 09, 2019
Quick + Easy
Moving-in process was easy + fast. Good service.
May 24, 2019
Best experience by far we are glad we did this
The staff was extremely friendly and polite the place is extremely clean and organized the paper work maybe took 15 min or less and was the easiest process i have ever had . We are definitely pleased with the outstanding service and help
May 20, 2019
would 100% recommend
helpful friendly clean professional
Feb 19, 2019
Staff very friendly and helpful!!
Very easy check in and staff very nice and helpful.
Sep 01, 2018
Very good customer service and welcoming. The space is very good
The manager of the facility was really good at explaining and showed me where my cube was. He was really nice made me feel welcome. Provided good service. The space was good for the price, good location.
Jul 28, 2018
Nice, easy to do
The process was easy and everyone was courteous and professional.
Jun 28, 2018
The customer service was amazing, from the time I reserved to move in day!
Jun 27, 2018
Be Smart with Cube Smart
The staff was extremely friendly and helpful. They were efficient and able to answer any questions I had.
Mar 21, 2018
Excellent service, pricing, facility
This place is very large and very clean inside and out including the office. The staff Shawn was very helpful and polite. Glad I made the choice to come there to store my belongings for I do not currently live in Pleasanton. The pricing, staff, and cleanliness was worth my travel.
Dec 23, 2017
Pleasant and easy
They went out of their way to help me out!
Dec 22, 2017
Quick and easy
Quick and easy! I was introduced to this service and love it.
Dec 16, 2017
Easy and pleasant
Very accommodating to my needs which I very much appreciated. Easy, pleasant transaction with Shawn
Dec 13, 2017
good price, nice and clean, plenty of room to get into the spaces
came because of the pricing, liked the layout and how easy everything was to get to, plenty of room to get into the spaces for RVs, helpful and courteous customer service on the phone, first to find an affordable branch and second, actually checking in.
Dec 07, 2017
Satisfied. The place is very clean and accessible for me
Jun 03, 2017
The people working the front desk were great.
Jul 22, 2016
Move-in was so easy and fast!
I showed up and they got my reservation ready as soon as I walked in. After a couple rules they took me to my unit and told me the hours. I moved my stuff in immediately. They were very easy to deal with!
Feb 02, 2016
Great decision for your storage needs.
Good price. Very clean. Love the music over the speakers in the storage units.
Jul 30, 2015
Very clean and convenient
Good front office staff. Very helpful.
Jul 24, 2015
From the moment I signed up for my storage, I felt confident that I found a safe place to store my life. I am in transition and it was important for me to know that was the last thing I would have to worry about! The staff has always been helpful, one day when I couldn't get my door open I called the office and he came asap. I had packed things to close to the door, once opened he gave me suggestions on how to repositioned things, so this would not happen again.
Jun 25, 2015
The lady (assistant manager?) Was extremely nice and helpful. The process was very fast and easy. We moved our stuff in within an hour! We forgot a lock but luckily they sell locks and other storage solution supplies to make your life much less stressful. It was a great experience overall.
May 17, 2015
the Best I have seen Yet
I have seen other storage places and this one is by far the best when it comes to being clean, and having a great Security system
Dec 25, 2014
Aug 25, 2014
Nice and clean place but.....
Moved in on 8/23/2014. Store manager was helpful and nice to explain the paperwork and show the facility.Overall, it went well and the unit is clean and equipped with light inside the unit on a timer. You also entitled to a free rent use of a small truck as a new customer, but you have to utilize this perk within the first 12 days of the first month or loose this previliage.
The only thing I have to comment about not giving the 5 stars is you have to remind him the internet price at the time you booked. Otherwise, he would put in the regular price. I got my first month half off price, but I forgot to ask him about the 10% off the first month rent. I will have to go back in another day to ask for price adjustment.
Jul 17, 2014
May 19, 2014
This place was great. Perfect for what I needed.
May 11, 2014
Great place for storage!
This is a great place to store your stuff! Shawn, the area manager, took great care of us, even when we needed to change to a larger unit the day before our scheduled move in, without question or hassle. The area was very clean, and it was obvious that this facility is well taken care of.
Feb 28, 2014
Jan 04, 2014
Very clean facility. Staff was pleasant and helpful.
Aug 17, 2013
We found your facility clean and good customer service.
Jun 26, 2013
The manager was awesome. He provide all the information I needed and did not hover until I made my choice. Then the paperwork was a breeze. Great place so far.
Feb 13, 2013
Good place to store RV/trailer, friendly & helpful on-site manager.
The facility is close to the freeway so makes it a good place to store your RV/trailer/boat. The onsite manager was helpful and the reservation process was easy.
Feb 05, 2013
All around good
Apr 12, 2011
Terrific service !!!
Terrific service by manager and all staff. Clean unit, clean grounds and really appreciate the numbers of wheeled hand trucks in each building. As compared to other storage facilities, U-Store-It is by far, the best.