Apr 08, 2022
Streamlined check in
I like the convenience of the app that lets me use contact entry for the gate. My space was all ready for me when I arrived and a new lock in the package was inside the space when I arrived on the first day for my use.
Jan 11, 2021
The online registration was very convenient and easy to use. I love contactless
Dec 15, 2020
It's not the cleanest place
It's not the cleanest place. Have seen a cigarette butt in the hallway, an empty alcohol bottle, plastic, wipes and masks and cans in the parking lot. Are there supposed to be lights in the space because I don't have one.
Why is there only one small cart to use and people don't return it to the designated spot. Very hard to move boxes without the use of a cart!
The other day I ran into a questionable person who startled me. Really not cool as a female to go there alone, it's spooky. I would never go there at night!!
Aug 26, 2020
Priceless customer service and huge space
First time to use storage, ever!
Was shocked about price but priceless about customer service and storage space.
If it's not pricey I would use storage as extention of my house :) for a long time.
Jun 26, 2020
I thought the car storage which I thought was perfect.
I thought the car storage which I thought was perfect.
Jun 06, 2020
Great customer service best price
Mar 20, 2020
Jessica relief manager was great
The price and overall cleanliness of the facility sealed the deal. Jessica was pleasant to deal. She made sure I had everything I needed before leaving the facility thanks for all your help.
Mar 03, 2020
Happy to have moved in to public storage unit
Jessica was very friendly and helpful ð I woul have liked a golf cart or something to have taken us to our rent space and to have some items to help move item in . thank you.
Feb 29, 2020
Really good customer service/communication
Excellent space and customer service, would recommend.
The locker has a faint odor but not something that is a dealbreaker for me, giving all of the pros of the space.
Jul 29, 2019
Hi Public Storage
Hi I'm deaf and very interesting at storage and safe this place. My stepdad was interpreting with me during at office that Leslie was nice and showing around and explain everything about it . Thank you for sharing about Public Storage!
Apr 22, 2019
got there earlier then my appointment...
got there earlier then my appointment time and they were already waiting for me.
Feb 20, 2019
The property manager
The property manager, Toya, was extremely helpful and patient and accommodating. I confirmed my storage reservation with her on Sunday, Feb. 17, 2019. I'm very happy with the service as well as the storage unit I was provided with and the reasonable prices.
Jun 19, 2018
Excellent would recommend this to...
Excellent would recommend this to anyone.
May 15, 2018
I'm not sure we could have had a better experience. We were greeted by an incredibly helpful Leslie, who got us set up and loading things into our unit VERY quickly. Price was very competitive, facilities were clean and security was good. Would happily recommend Public Storage.
Jan 16, 2018
This location is perfect
This location is perfect. The property manager was very helpful and nice.
Jun 14, 2017
Stacy was AWESOME! Great customer service!
May 30, 2017
While I adore the manager Stacey
While I adore the manager Stacey, her professionalism and the ease of renting there, I did not care at all for the man who works there. The one who said he wouldn't give me the cart unless I gave him my driver's license. He did not specify that he'd be keeping it in his hand while also holding a clip board and papers and showing the property to potential renters. I find this unprofessional with such an important piece of identification. After all, you already have everything in my file short of my fingerprints and my first born child. I was also right in front near the gate in full view of the office. When he said "I need to see your ID" I thought he meant he would write down my CDL# and hand it back. When I asked him where he was going with it, he said he couldn't let me have the cart if I didn't let him keep it. A little bit more professionalism please! A very disappointing incident!
May 29, 2017
This is our second time renting here. We love Stacey's friendly and professional manner. We feel safe leaving our belongings here.
May 23, 2017
They are very nice tiela is sooooo genuine thoughtful and helpful she makes life easier thank you for your wonderful customer service this is one happy satisfied customer
Apr 10, 2017
I just finished up renting a storage unit with sherry and sharmika and i have to say, I've just had the best customer service ever !! All around great experience from they're lovely greeting,to the tour of my unit and finishing up paper work! This is the best public storage hands down
Feb 22, 2017
Fast and easy no time wasting
The experience of having to move is hard enough as is with all the things that have to be done the let downs and road blocks. Leave you frustrated and down. But the assistance of the people at poblic storage let me know that not all this has a to be gloom and doom i have my valuable safe and secure with in multiple locked area with round the clock presents for assistance and security i know when got to retrieve my belongings they will all be there and with the added insurance policy that is smartly place mandatory i can rest at ease and deal with the important issues at hand very pleased and id recommend if you have to store things or are in need of extra space use public storage
Nov 23, 2016
Nicole was great! She called as soon as I booked the reservation online and then walked me through the rest of the steps along the way. When I was onsite, she showed me multiple units that were my size and let me pick the best location for my needs. I have been using Public Storage for a number of years and really enjoy the customer service and ease of transferring locations when it has been needed.
Aug 13, 2014
The local rep worked hard to find me a unit I needed!
I wandered into a nearby Public Storage looking for a 5x10 storage unit. The local facility was completely full and had no available units. She quickly looked up her inventory online, contacted another, nearby Public Storage and asked them to hold the unit for me. Then, she gave me the name of the person at the other location and driving directions! When I arrived, Stacey was ready for me, toured the unit to make sure it met my needs and expectations and then efficiently handled the paperwork. She even got me to sign up for autopay, which I don't typically do! This was truly a great customer service experience. I am so glad I visited my local Public Storage location!!
May 07, 2014
Convenient but Pricey
Your location is convenient and your service was wonderful. However, your prices are on the high side. I'm going to work on cleaning out my Condo, so I may get rid of some things, so I won't have to continue with storage in the distant future, due to the prices.
Mar 20, 2014
My Things Are Packed Up Out Of Site ,Now I can Travel Lite
I have all my personal belongings stored away and I can sleep at night knowing that everything is safe and secure.