Apr 13, 2022
Great customer service. Clean facility
Apr 09, 2022
Dominique and Amy were extremely helpful and made getting set up a breeze.
Feb 17, 2022
Friendly and Accommodating
Not only did the manager work with me while in transition the hours worked perfectly for my unloading needs.
Dec 22, 2021
I am bad with names but the young man was filling in for the day and he was friendly, professional, courteous and knowledgeable. My process was quick, he explained everything then showed me my locker. You could tell he likes what he does.
Dec 22, 2021
Great manager with a well run facility
The manage, Dominique runs this facility with great efficiency and a âcan doâ attitude that comes with a great personality as well.
Dec 09, 2021
Dominique and her staff were efficient and courteous.
Oct 17, 2021
Good location for us
East to process online reservation and payment. Very cooperative staff.
Aug 12, 2021
Super friendly young lady in the office.
We did have a problem we parked our car in the unit. Went to walk out of the facility and the gate would not open for foot traffic. We were wanting to go into the office and wait for the Lyft driver because it was very hot outside. Thank heavens the young lady came to check on us with a cart.
I would think you would have a key pad to open the gate to leave.
Apr 03, 2021
Meeting Customer Needs
I had the pleasant experience of working with Dominique. She was friendly, engaging, professional, helpful and extremely knowledgeable. This review does not come lightly nor out of routine therefore the review that I share is an indication of excellence. I rarely rate or comment much less give such a high rating. Well done and many thanks to Dominique!
Jul 30, 2020
I don't use storage facilities very often anymore. I moved back into Phoenix and needed a safe and secure place to store my trailer. My usual places were booked full so I started my search on the internet and found Life Storage #220. They were very pleasant, courteous, and professional from the beginning. No deposits were required and a space was reserved for several days. When I arrived the day before I was supposed to be there, they said no issues. I was greeted promptly and professionally. I was offered water, and taken to the lot where I was to park my trailer. There were actually two spots and the manager offered me either spot. One was definitely more convenient than the other so I changed spots with no issues. I would highly recommend this facility and the staff at this particular location.
May 19, 2020
Wonderful customer service
Dominique was super friendly and helped us with all our questions
May 18, 2020
Super easy in and out and not a lot of fluff. Just simple sign here pay and hereâs your code! The lady that helped us (tattoos, younger) was super nice and helpful! Very knowledgeable!
Sep 23, 2019
great place and great price
life storage was awesome to work with. they had the best price in the area and also the best hours of access. great customer service as well. I highly recommend them.
Sep 22, 2019
Staff was very knowledgeable, helpful and friendly. Units were very clean and this location had the best pricing.
Jan 14, 2019
Job well done, with great customer service.
Pleasant staff. Clean. Affordable. Wonderful deals!
Sep 03, 2018
The store was helpful and the availability of a van was amazing
I rented from them and was surprised by the service level I received. They informed me of the deals they were offering and it turned out to be the cheapest around town. Also the had a rental van available for free which worked out great
Aug 01, 2018
Very easy straight forward storage moving process
I chose this facility after reviewing a number of them and was not let down on my expectations. The manager and staff were extremely friendly and helpful and she even give me a discount for the trouble she was having with the computer loading my application. On viewing the storage space I found it clean and as expected . Would highly recommend this facility to anyone.
May 29, 2018
Customer service was exemplary . Online paperwork made it really easy. This was the right choice!
Apr 16, 2017
Best staff and pricing
I love this place the staff was very helpful and kind. All my questions were answered and I saved $56.00. The staff made me feel like a long lost friend. Best storage facility I ever rented from.
Sep 20, 2016
Easy to use
Super easy to get into with a 16ft truck w a car trailer as well. Super easy to set up and get in quickly! Customer service was awesome!
Sep 18, 2016
Doug got us in and out and was very pleasant to work with
Aug 27, 2016
Very clean units and friendly staff
My experience at Uncle Bob's was great. I booked online and they were ready for me when I got there. The staff was thorough and quick at the same time so as not to take up my time.
Aug 02, 2016
Friendly customer service with personal touch!
Manager was very polite, answered any questions patiently.
Mar 30, 2016
They made me a mistake and charged me for two months right off the bat and couldn't fix the issue.
Sep 07, 2015
12 out of a possible 10! Excellent!
Absolutely best experience I've ever had with customer service. The manager of the store personally helped me figure out what kind of storage I needed, not because he wanted to do business with me, but because he wanted to help me out. I have, and absolutely will recommend this location to anyone who is looking for storage. The faculties were in tip top shape, clean, organized, and very convenient. I didn't have a question that was unanswered and I am very pleased with the pricing.
May 02, 2015
Apr 02, 2014
Mar 07, 2014
Mar 04, 2014
Mar 01, 2014
great service and exceptional manager.
Feb 27, 2014
Jan 14, 2014
Professional service, clean space and I feel it's worth the money I'm paying. I'm very happy with my move to this storage facility.
Dec 30, 2013
Came in expecting usual mediocrity and found a well run and organized facility.
Manager was very helpful and loves his job. His performance was top notch.
Dec 17, 2013
very clean and efficient
Dec 11, 2013
Very good move in experience
Very clean and well managed. Manager was very helpful.
Dec 06, 2013
Dec 04, 2013
Doug was informative and extremely helpful in making certain i had the right storage space for my needs! Thank you Doug!
Dec 03, 2013
I researched this facility online and it was the best value I found I was nervous going in to see what the quality would be like and I was very surprised!! The people were very friendly, paperwork was easy & it was super clean! I will always store with them.
Nov 22, 2013
The right choice
From the moment I looked online and saw the great pricing to the moment I walked in the door the employees took care of everything step by step. They made sure I was getting the right size storage and also let me know if I needed to upgrade to a larger size or downsize it would be no problem. Extremely polite and knowledgeable.
Oct 08, 2013
Quick, helpful and highly recommend
Very impressed by the staff at Uncle Bob's, not only were they efficient they truly understood the phrase " customer service". Too often today, basic civility and customer service are lost for the sake of efficiency. The staff at Uncle Bob's has mastered that fine line between efficiency and good customer service. Kudos and I highly recommend this location.
Sep 26, 2013
A good experience probably best storage I've been to.
Sep 17, 2013
Aug 15, 2013
Good customer service, clean, and reasonable
Jul 25, 2013
Quick to check in. Showed me the unit I would be renting before I signed paperwork. The paperwork took about ten minutes. I was showed how to use my gate code and lock, and then I was free to move in. Quick and easy!
Jun 25, 2013
Marissa and douglas were both very helpful and professional. I enjoyed their personalities and willingness to make sure my move in was smooth and manageable. I felt secure and safe leaving my valuables at their facility. I was actually excited to be moving into such a clean, and comfortable environment. They are great representatives for Uncle Bob . Please feel free to contact me with anything else in regards to my move in. email@example.com shelley santschi
May 14, 2013
Great experience. Found what I needed and staff was helpful.
Apr 10, 2013
Great experience and a great deal. I would use it again.
Mar 26, 2013
Mar 13, 2013
Mar 01, 2013
I liked that the employee spent the time to show me the around, and pointed me the stairs and exist. Thank you for taking the time to show me.
Feb 04, 2013
They went the extra mile to accommodate
Rented two storage units within a week, My intent was to rent one space, but after experiencing the customer service, facilities and pricing. I decided to rent a second unit and move from my other storage space location to here. They also supply a truck for you to use on your move in. The only caution is they limit you to 25 free miles on the truck.
Jan 31, 2013
Jul 31, 2012
I showed up twice and nobody was there to help me.