Feb 04, 2020
BEST price I could find anywhere in the...
BEST price I could find anywhere in the area for a 10' x 15' and very convenient to my area (Springfield, Montgomery County). Staff was friendly and knowledgeable. Unit was clean and dry. Good sloping drainage -- at least in the row my unit is in. Security appears good and access in and out is excellent. It's only been a month but I'm very pleased.
Jan 07, 2020
Very helpful caring staff
Very helpful caring staff - place is clean and safe
Karen Di Prima
Jul 15, 2019
They say Nordstrom's has excellent...
They say Nordstrom's has excellent customer service. I wouldn't know, since I don't shop there. But I can say this -- nobody, not even Nordstrom's, can do better than Tina and the other women at Public Storage Ivy Hill in Philadelphia. They are courteous, thoughtful, and extremely helpful. They made sure to answer my questions and review the information quickly, clearly, and politely. If I ever have a need, I will return, as well as recommend them to anybody looking for short-or long-term storage.
Dec 11, 2018
This was my first time using Public...
This was my first time using Public Storage and it was great. Kadedra was very helpful and answered all my questions so I can understand things better.
Dec 03, 2018
My things were stolen out of my storage...
My things were stolen out of my storage unit
Dec 03, 2018
Storage Made Easy
Storage Made Easy The representative made the process simple, she was professional and knew exactly what we needed.
Nov 17, 2018
The service was good
The service was good, the representatives were great, the prices were very competitive.
Apr 20, 2018
Everyone was super helpful and it was...
Everyone was super helpful and it was an easy process
Oct 10, 2017
My Trip to This Specific Public Storage Was A Special One, Both Employees "Alexandra & Gina" Were Very Helpful In Helping Me Decide Exactly What I Needed "financially wise" . I Enjoyed The Great Customer Service From Both Of The Lovely Young Ladies Working There.
Sep 07, 2017
Every time I call and go in to the public storage I'm always greeted with kindness by Alexandra good customer service she makes my day better
Sep 07, 2017
I stopped in to this location with questions regarding my account, the two people that where there Alex, Avo were very happy to help me and answer all of my questions, i was very satisfied with my visit, Thank you!
Aug 24, 2017
Alex was very helpful and courteous. I needed to move my things to a bigger storage unit and she found another unit that was close to my old storage unit. This made my moving experience a lot easier than it could have been.
Aug 08, 2017
I'd like to say that my experience at this particular public storage is awesome. The customer service from Gina and Alex is wonderful. They are very knowledgeable in what they do. They also seem to be polite and respectful. Thanking them for their service.
May 25, 2017
Very nice people
Very nice people. very knowledgeable. great help.
May 02, 2017
I been using public storage for a few ...
I been using public storage for a few times there are convenient and service is good and easy asset thanks for everything
Nov 01, 2016
the cost of the rental is a little expensive, everything else is good
Apr 04, 2015
No lights...Not Safe!
The storage unit is perfect, except there are NO LIGHTS down the entire outside lane of units on row H. This is an unsafe situation that needs immediate attention!!!!!