Abrham Haile
Sep 06, 2021
I like the no contact processes of renting.
So far all is good. It was easy to rent just wish the time to access the facility would extend to 08:00 PM
Recommended: Yes
Robert Mason
Jun 09, 2020
Fast and easy
Fast and easy. A repeat customer.
Thank You Jasmine
Recommended: Yes
Jason Joseph
May 12, 2020
I was very satisfied with my service
I was very satisfied with my service. The price was affordable. The customer service was very good. Only recommendations I would make is to add cameras at the facility and the locks were kind of pricey, Uhaul has the same lock for $7-8 dollars cheaper. I didn't see any cameras but if they were good job. Other than that the service was 5 star plus.
Recommended: Yes
Althea Smith
Sep 11, 2019
Very easy process
Very easy process. Was a little caught off guard about the mandatory insurance because I started the rental process online and the first representative did not mention it, but overall it was a great experience.
Recommended: Yes
Shallen H
Jul 02, 2018
It was a good price
It was a good price, nice facility. The only problem was that the woman working at the front desk was slow. Not sure it was her or the computers.
Recommended: Yes
Joy Gee
Oct 03, 2017
Thank you Angela, you were a big help, very professional and a bright smile. Barbara Hairston
Recommended: Yes
Regina Gonzales
Sep 22, 2017
I was beyond pleased with my visit at the Petersburg location today. I received the best customer service from Angela. She was very informative and honest. Sometimes you can get someone just trying to sell you anything (robotic) not in this case. So Ms. Angela thank you so much for making this a phenomenal experience and helping my husband and I with everything we needed. She is a great asset to this company.
Recommended: Yes
Lisa Spence
Sep 06, 2017
I am doing this review on behalf of my mom and uncle. She tells me, Angela was very helpful and informative and she wants to thank her for all the help she provided. Definitely would recommend to family and friends!
Recommended: Yes
ariel Avelsgard
Aug 18, 2017
Martha is awesome. She has great customer service skills. Very friendly. Hard to leave there without a smile. She just has one of those personalities that are contagious.
Recommended: Yes
Delaura Ballard
Jul 28, 2017
The customer service was wonderful, I was looking for a place to store my belongings while I prepare to move. I was helped by Angela W, she gave me all the information I needed regarding public storage. I look forward to working with her in the future.
Recommended: Yes
Ronecia Moore
Jul 20, 2017
Great service.
Great service.
Recommended: Yes
Tara
Jul 17, 2017
Angela was very nice lady
Angela was very nice lady. She explained everything well.
Recommended: Yes
Leona Laughlin
Jun 13, 2017
great
Very helpful and friendly.
Recommended: Yes
Yammas Crump
Mar 15, 2017
I believe PS is safe and affordable.
The customer service was great, they really made me feel like they were on my side. The process was fast and painless. I took advantage of a move in special and saved money.
Recommended: Yes
Elsie Stokessandozz
Mar 01, 2017
excellent
Very helpful. Talkative undetstanding. She knew her job.
Recommended: Yes
Latishia Durham
Jan 17, 2017
Happy
Love the service I received
Recommended: Yes
James Harris
Jan 10, 2017
My stuff all fit in there like tetris. It was glorious!
The manager was pretty cool.
Recommended: Yes
Anne
Jan 05, 2017
Great Service
Was ready when I arrived to process paperwork, all done in timely manner, courteous, and made sure we were satisfied.
Recommended: Yes
Derek
Apr 12, 2016
Very professional, no issues.
This location has a very professional manager. It is well maintained and met my needs quickly and economically.
Recommended: Yes
Lisa E.
Aug 04, 2015
Surprisingly Professional
Too many times these days we all seem to expect and even tolerate mediocre to bad customer service. But on Friday, July 24th, 2015, I was unexpectedly surprised when I entered Public Storage on South Crater Road, Petersburg, VA. It was a last minute deal because I was in immediate need of a storage unit but only required it for 3 weeks. Well that was no problem for Ms. Tori. I was met with a smile and amazing professionalism. She stopped what she was engaged in, escorted me to the available unit and we sealed in the deal in a matter of minutes. If you are in the need of storage in the Petersburg area, or if you would just like to be treated with professionalism and respect in a business setting, I strongly recommend you go visit with Ms. Tori and allow her to naturally brighten your day! Thank you Ms. Tori and I certainly do hope this review can assist you with all your career goals! Lisa E. Petersburg, VA
Recommended: Yes
