May 07, 2019
Very friendly manager
Very friendly manager. They let us look at different units to figure out the best size, check out, and move in all with 45mins.
Apr 08, 2019
Fantastic service. Quick. Could answer all my questions and offered solutions to my issues. Secure and trust worthy
Nov 27, 2018
No reservations about using or recommending Public Storage to anyone.
Oct 25, 2018
Rodney was so helpful and very informative.
Jun 06, 2018
Very friendly and helpful
Very friendly and helpful. Made the renting process very easy
Apr 30, 2018
Excellent service. Will continue to use Public Storage until they change my mind.
Apr 04, 2018
Public Storage - Creighton Rd. Pensacola
I booked online and almost immediately after I booked, I received a phone call confirming my reservation and set up an immediate appointment to sign paperwork and view the unit. Ashley assisted us at our appointment and she was very professional, courteous, and thorough in her explanation of all charges and the contract. She is very customer oriented. I would highly recommend Public Storage for both the best rates and excellent customer service!
Mar 27, 2018
This rental place hgas be great
This rental place hgas be great. The property manager is always willing to work with me for what ever I need.
Mar 26, 2018
I was very pleased with my experience...
I was very pleased with my experience at public storage.
Jul 06, 2017
Rodney and public storage has been fantastic, never had any troubles receiving service when I needed..always prompt and very satisfactory...no complaints what so every.
Jul 03, 2017
Cherri at Public Storage was a great help in getting a storage unit rented. She helped me understand the options i had to choose from, and the accessory items that would be a big help to protect my possessions. It was good to work with someone that was polite, professional and helpful.
Jun 22, 2017
Getting a storage unit here was super easy and convenient! I've had storage units in the past( with different companies) and always had issues and it was more of a hassle signing up then usually it was worth , but Shannon made it very easy and walked me through everything she was very professional and friendly ! I only gave them five stars because it doesn't give you the option to give more! I would recommend this place to anybody they have great prices, great people, and even greater customer service ! Shannon was AMAZINGLY HELPFUL! She deserves 10 STARS!!!!
May 12, 2017
Staff was polite and friendly. I've rented from the Plantation Road location before and it's a newer facility, but I like the ease of being able to drive right up to my unit at the Creighton Road location.
Apr 06, 2017
Great first storage experience!
Great first storage experience!
Feb 15, 2017
Cherri was fantastic! Such a great personality, very helpful, flexible, and professional but still warm in her approach! Got everything I needed in a timely manner, was exactly as advertised by her, she took the time to explain everything and was very real about it! Our unit is perfect for us and service is always first class! Thanks again Cherri and public storage!!!
Dec 07, 2016
Sharry is a delight. Would recommend to anyone.
Great storage place; safe, secure and well staffed.
Nov 23, 2016
Great Experience ?
I had very wonderful experience with getting my storage unit. The girl working the office was very helpful and made my experience relatable to her life. I have been working in customer service for years and appreciate quality service! 8 was very satisfied with my experience !
Feb 28, 2016
Easy and Convenient
Thank you for good customer service.
Jan 26, 2016
Lots of extra fees, but good monthly prices
I didn't expect all of the extra "administrative" fees, I got a 15$/month storage (plus insurance, still a good deal) but I had to end up paying over $75 when I signed up and I didn't expect that. Guy at the desk was very friendly.
Nov 10, 2015
Great service,; Rod did excellent job; I feel safe and secure here!e
Rod did an excellent job and quickly prepared all that was necessary for me to start bringing my items for storage. A very clean, safe environment with easy accessibility. Very pleased!
Jun 03, 2015
I am confused as to why the 5 x 5 units are not climate controlled. Just sayin... Other than that great location and helpful, professional staff.
Aug 27, 2014
Awesome customer service!!
The customer service at my location is awesome! Very friendly and very helpful and always ask me if all is good with the unit and if I need anything addressed. A pleasant experience.
May 08, 2014
Very helpful...and convenient for me.