Aug 09, 2021
Rented a 5 bye 10
It was really tiny and it was clean and cool the gentleman that helped me was from different store .seeing as he was just thrown in that store for time being he was amazing.. dude . Price was high I felt .and I didn't like that you could on go to ur unit untill 10 pm I thought it was a 24 hour and it's not. Downfall for me
Aug 01, 2021
Very friendly and capable staff
Both Elisha and the Gentleman who signed me in - Dale? - conducted business with me very professionally. Good customer service styles.
Jun 08, 2021
I didn't go to my unit. My movers did. They said the unit was really small for it being a 5x10 so I won't be able to go inside and get anything out. It'll do for now. Alicia at the front desk was wonderful!
Aug 06, 2020
The customer service is the bomb!
I just want to say that Crystal at Simply Self Storage (Palmetto, FL) was very attentive to my storage needs. She completed my paperwork in a timely manner, as well as informed me on how important it was to select an climate controlled unit if I intended to store electronic devices that had great value.
Just that knowledge alone might have saved me thousands of dollars in damaged equipment.
I can't thank her enough for that.
April at Simply Self Storage (Palmetto, FL)was a great deal of help and information to me finding out the availability of my storage unit. When she called me to confirm the appointment she was so professional. She was able to answer any concerns I had around pricing and billing. April definitely made the initial process of obtaining the storage unit a comfortable one. Thank you so much for the experience.
Jul 28, 2020
BEWARE ! False Sense of Security / Vandalized Twice
Claim they don't have problem BUT THEY DO !
No support/help - Difficult to contact, don't care or return calls,
Red 'call button' at door does nothing, 'security' gate often open.
Regular rate increases $10/month or more. NOT good.
Jul 02, 2020
Fast, friendly & fabulous price!
Was delightfully surprised when I discovered that the 1st month was free too!
Apr 08, 2020
Clean efficient and safeâ¤ï¸
I am very pleased with this facility..close, convenient and clean
Oct 09, 2019
My belongings were ruined to a leaking unit and they wonât cover it
May 29, 2018
Clean friendly reasonable prices
May 26, 2018
This place rocks!
Nice experience. Quick and easy. Very friendly.
Mar 28, 2017
Great service clean great price.
Mar 13, 2017
Best storage facility around.
Fantastic storage facility, Frendly staff, lots of storage options and moving and packing supplies on site.
Feb 28, 2017
Very plesant transaction
The women at the front desk were very good and very helpfull.
Oct 21, 2016
Oct 18, 2016
An absolute pleasure!
The staff couldn't be not helpful, polite, or efficient. Great experience.
Aug 17, 2016
The people were great and streamlined the rental process. I rented a parking space for my boat and it was nice
Jun 25, 2016
Wonderful, clean, easy move-in.
Friendly efficient staff. Looked at several places and Simply SS had the best price and cleanest units.... Had to drive 25 miles- but it was worth it!
Jun 11, 2016
Great, affordable, clean
The location is huge and has many storage spaces. The lower floors are climate controlled and the upper floor is not. We got a unit on the fourth floor. The elevator has AC so it makes it okay that our floor doesnt (it was cheaper). Its clean and the staff is nice.
Apr 27, 2016
Decent place, but was not informed that the day I came to sign paperwork would be my move-in day. I called ahead of time to find out if I could do paperwork early, and that detail was not mentioned. Nor was it addressed when I completed and signed the paperwork. Only as I was leaving the building did anyone tell me that I was able to move in that day, and not a week later as I had requested. And by then there was "nothing they could do".
Feb 18, 2016
Hard to move into the building in the back because the unit was so far from the door.
Jan 27, 2016
I found it very convenient and clean and I like the security. The two issues that I have are the fact that I'm required to have insurance on my space. You should offer a waiver that the customer can sign and waive the insurance thereby fee you of any liability and helping to keep the cost lower for the customer, which leads to the second issue. I relieve the the price could be slightly lower and there should be either a 6 or 12 month contract to keep the price fixed for a certain period of time. That would help the customers without dropping a surprise on them.