Dec 18, 2022
Facilty is a little dated staff is great.. all depends what your looking to store
Aug 29, 2022
The customer service at this facility was excellent, thorough, attentive.
A very efficient process, with courteous and knowledgeable staff. The staff member even suggested I go to the storage unit and take a look before completing the sign in process to ensure the unit was satisfactory for my needs. The staff member was very thorough and walked me through all the processes in a clear and professional manner. I am completely comfortable that Public Storage in Montgomeryville will fulfill their responsibilities throughout the timeframe I will be working with them.
Aug 04, 2022
Public Storage Montgomeryville, PA
Great customer service and follow up from Cyani and Megan!
Apr 27, 2021
fast and easy set up
quick to respond and set up unit
Jan 15, 2021
Fantastic storage option
The customer service rep (John?) that I spoke with confirmed I could complete the reservation online meaning no need to meet directly (hello covid Karens). A text was sent almost as soon as I completed the reservation with my space number and gate code. Super convenient entry/easy to find spaces. We had a bit of difficulty figuring out how to open the gate initially but weâll chalk that up to a blonde moment. Overall Iâm very pleased with the price and ease of access!
Jul 21, 2020
Had the unit I needed and practiced social distancing
Feb 25, 2020
The locate is pretty close to my place and the Store manager was very kind even my English wasn't good enough. She explain slowly to perfectly understood. Also the unit I rented is huge and clean. I highly recommend to my friends.
Feb 07, 2020
Very easy and pleasant
Very easy and pleasant. Meg was great. Price was wonderful
Sep 11, 2019
The associate Meg was amazing.
The associate Meg was amazing she helped answer all my questions she showed me my unit. She's very concerned of what I will be bringing in an out of the unit and make sure I had all the coverage I need it. Everything was covered so it won't be damaged.
Aug 05, 2019
Megan was awesome
Jun 11, 2019
Meg was very helpful and made the whole...
Meg was very helpful and made the whole process very easy!! 1st time renting a storage unit. Would definitely recommend this location
Apr 22, 2019
Public Storage has everything you need
Public Storage has everything that a person needs in a well kept and convenient facility. The ads are well done and accurate and the staff seem to be very well trained, friendly and helpful. I interacted with Meghan and Jennifer and found them to be very helpful.
Mar 12, 2019
Storage unit was clean
Storage unit was clean, accessible, secure and safe. Staff was friendly and knowledgeable.
Aug 23, 2018
So far I'm good with the storage unit
So far I'm good with the storage unit. Haven't had any problems so far.
Jul 31, 2018
Happy with the employees they were very...
Happy with the employees they were very helpful and pleasant.
Jul 24, 2018
The experience we had at another...
The experience we had at another location was low. We decided to go to another location and were very pleased with the customer service, explaination of everything, giving us options and assisting with all our questions!
Jul 11, 2018
Everything was perfect
Everything was perfect. Meg was great
Oct 09, 2017
Megg was very helpful, polite and knowledgable, great customer service!
Sep 03, 2017
Excellent service by Denisha. She was very professional and took time to explain every aspect of the contract. Keep up the great work!
Jul 15, 2017
Denisah was a pleasure to work with. Needed a unit with easy access to main roads. Price was perfect
Jun 14, 2017
Excellent customer service! Megg was so friendly! Furthermore, she was extremely knowledgeable and helpful about any and all of my rental unit needs.
May 02, 2017
I was helped by Megg! She was absolutely fantastic and was able to get me a storage unit and 50 boxes to help with my moving and storage needs! She was phenomenal and was an absolute pleasure to work with! Thank you Megg!
Jan 04, 2017
Great, friendly service!
Very knowledgeable staff who was very helpful and super nice!
Oct 10, 2016
Chelsea, was very helpful upon my arrival, walked me thru the process, explained in detail my plan and payments. When it's due and walked me down to my unit to make sure I signed up for the correct size. Excellent, customer service from Chelsea.
Jun 15, 2016
Efficient and friendly service
The reservation process was easy and quick. Megg was very friendly, helpful and efficient with the contract and check-in processes. The unit is spacious and clean. Access is easy, yet secure. It's been one week and so far I have had an excellent experience.
Apr 14, 2015
Additional charges not transparent
Facility was dusty but adequate. Was quoted one price but as soon as I arrived to sign and store my items there were mandatory fees and charges that were added to the original price before the facility could be used.
Mar 13, 2015
Megg is the absolute BEST !!!!!!
Convenient, safe, and friendly !!!!! What more could I ask for?
Sep 16, 2014
My experience was wonderful!
I made an online reservation and went in to the office and dealt with Alice. She was so nice to work with. The unit we initially reserved turned out to be too small and without a hitch, she got us into a larger unit within minutes. I checked out with Megg and it was so simple. She was very nice to work with as well. All in all, I had a great experience with the staff and the unit worked out great.
Feb 26, 2014
Just the Extra Space That I Needed!
Public Storage is an outstanding concept that makes living in my present home more comfortable. I am an author and I travel to promote my book, therefore, I have extra materials (i.e., books, displays, shipping materials, etc.) that I would not normally have. I need additional space to store things and Public Storage provides just the extra space that I need. I love how accessible and well keep the facility is. The Manager Megg is wonderful at managing the grounds and making me feel that my property is secure. Thank you Public Storage!