Mark P Miller
Jan 22, 2021
Clean, classy, affordable with "Fort Knox" security
I presently have 4 storage facilities in Orange County. I was looking for a climate controlled facility with excellent security as I was planning to store a vintage movie poster collection and possible a small fine art collection.
Compared to my other facilities this facility was clean, staff courteous, and very secure.
My only improvement to suggest is availability of larger hand carts to allow a larger load. There is quite a bit of signing in and out and that could be improved with bigger carts to allow less "back and forth". Other than that, this facility met my expectations and accomplished that with a lower cost than storage facilities in Newport Beach and Tustin.
I will likely rent additional space here.
Jan 20, 2021
Good customer service
Nice , very friendly and super clean
Jan 12, 2021
Efficient, organized, and clean space
Easy move-in with courteous and competent agent. Access is convenient and very clean with plenty of moving carts and large elevators to make the move a lot less stressful.
Dec 09, 2020
Top Notch Storage Facility- Highly Recommend
The cleanest storage facility Iâve ever been to. The staff was friendly and provided GREAT customer service. I made the reservation and paid for my storage unit online through Sparefoot.com. When I got there, all I had to do was stop by the front office to purchase a lock. I was in and out of there in less than 10 mins. It was an overall great experience!
Dec 01, 2020
Quick and easy
It was a great fast experience
Sep 02, 2020
Quick and Friendly service.
Quick and clean, However, on move in day, One of the elevators was broken which added a little bit of inconvenience.
Aug 03, 2020
Easy move in and helpful staff!
I was overy picky about my location but staff was super helpful with my requests.
Jul 17, 2020
very clean, people are very nice
great gate hours ,climate control is a plus. the people are very helpful
Jun 29, 2020
Quick and easy
Super helpful staff and quick....the whole process took like 10-15 minutes
Jun 24, 2020
Very helpful, however, better communication is needed
Been very helpful in my case. However, I would have preferred communicating with the manager directly as a lot of communication was required to explain my situation
Jun 19, 2020
Great location and super nice service. But phone signal is weak.
Jun 01, 2020
Simple and Secure
I was able to set up a reservation the day before I needed to move. Excellent customer service and the facility is very clean and secure.
May 04, 2020
What I expected
Went to get a small unit at their cheapest price but went for a unit in the first floor price was a little bit more as expected but still affordable
Mar 23, 2020
This place offers a great price for storage!
This place is great! I was able to call and schedule a reservation, sign a lease, and move in within 24 hours. The customer service was great and Toni and Stephanie were very friendly and helpful. Especially getting your first month free, they offer great price options and I was able to fit everything I needed into my storage unit. There are great amenities such as temp control, dollies for transporting, elevators, and solid security. It's also very clean and well-kept. I'll definitely be recommending this place to my friends and family!!
Dec 29, 2019
The employee was helpful and the place is clean.
Oct 25, 2019
Stephanie was a big help!!
Getting the unit was fast any easy. Place is well clean amd super big on security
Oct 03, 2019
Clean and easy
They made everything super easy and it took less than 20 minutes from start to finish.
Oct 02, 2019
Best features and prices of any storage facility I researched.
I was so relieved to find this place. It truly lessened the stress of moving. The price, location, hours, and security features made this one a" no- brainer." Last but certainly not least the customer service was like icing on the cake.
Thanks to Stephanie's easy step by step walk thru, I was done in under half an hour ( between shifts on my jobs) and able to start my move in that day.
Sep 25, 2019
The only place for your self storage needs!
Clean, friendly staff, love the air conditioner, perfect place and easy to add or remove from unit.
Sep 23, 2019
Great, clean place with awesome staff!
I have never used a storage facility before. However I was shocked at how clean this place is. Easy access to bathrooms and water fountains on every floor. The staff helped me relax while waiting for my truck to get there after a 4 hr trip i had just come from. The 10x10 I had reseeved had a bad lock on it and they didn't have any others available which i thought ok great here comes the up sell but no. The location manager went up and fixed it on the spot to ensure i did get the unit reserved at the price I was quoted. Great place 5 ððððð from me!
Aug 29, 2019
This was easy as ever
This was easy as ever to get into my storage unit didn't take me long at all the customer service was excellent went through thing real quick with me I loved they were the best space and price.
Aug 26, 2019
This was easy as ever
This was easy as ever to get into my storage unit. I definitely recommend this storage place for business.
Aug 22, 2019
We were looking for a small storage and John kindly helped us get it
Excellent service, John helped us a lot!!!!!!!, he was very friendly and helpful. The place is clean and safe. Climate controlled. 100% recommended!
Aug 04, 2019
Great place to rent a unit !
So I was looking for a new storage maybe something fancy but also affordable, after having a bad experience at another local public storage , I can across this one on google, which I had also saw it get built since am from the neighbor hood , I did a reservation for a bottom floor unit , I was called within minutes of that reservation and the employee was great wounderfull communication he answer all my questions and consider keep in my some of my stuff where stolen at another place , so I had a lot of questions! But the employee was wounderfull we when in meet and person my husband really love him and the place , every is brand new and there a code for every visit you give which is even better,!!! This place is great !
Jul 31, 2019
Great new place
Employee are very attentive and friendly. Nice clean place.
Jul 15, 2019
Very clean and great prices for climate controlled units! Samantha was friendly and enjoyable to work with.
Jun 04, 2019
Staff was super friendly, and very helpful. Helped load my stuff in my new unit.
May 20, 2019
Great first time experience
This is the first storage space Iâve rented but Iâve been to other places and this is pretty clean and secure compared to others! Good hours, good service, and I donât have much to compare to but price seems fair as well. Overall good experience so far!
May 20, 2019
Very happy with this place.
Very happy with this place & the experience of booking it. The moving in was smooth & convenient. I would definitely recommend it to others.
May 18, 2019
Very clean, safe, and secure facility. Customer service was outstanding.
Apr 29, 2019
Easy to get in good security lots cameras very clean lots of bathrooms
The facility's favorite Queen is in a good area it's huge nice bathrooms easy to get in and out security okay staff they could use a vending have water fountains on every floor and restroom very nice clea
Apr 22, 2019
Clean, affordable, and fantastic service!
After making my reservation online for my unit, I received a phone call shortly after from Ruben. He was polite, informative, and transparent regarding the process and how it worked. Upon arriving a day later to sign the paperwork, I was greeted by John who was a pleasure to speak with. Ruben took over shortly after and got me setup fast but not by skipping over anything. The two of them really work great together. I have Already recommended this facility to three friends and family members.
Mar 26, 2019
Great place to store long or short term.
Very happy with the service, very polite and helpful. Place is immaculate, easy access, free use of hand carts and security is tops. And you cant beat the price! What more could you want???
Jan 14, 2019
Very clean, and located in a safe area.
I am glad I found this place. The customer service, Alex, was awesome. She explained everything I needed to know. Satisfied.