Maria Ines Gonzalez
Oct 18, 2023
great
great place very clean great staff
Recommended: Yes
Ben Singer
Nov 03, 2022
Great Storage Option for NYC Area
Efficient facility and not overcrowded would recommend!
Recommended: Yes
Gabrielle Kane
Jun 30, 2022
Clean and friendly staff
This is my first time using a storage unit and the girl who helped me was amazing. She was very informative and showed me the unit before moving in. She was extremely nice and made the whole experience calming.
Recommended: Yes
Robert Kim
Jun 27, 2022
Good price
Good price, sketchy area, spacious
Recommended: Yes
Kato
Apr 04, 2022
Very Detailed Support
Thanks so much for assisting with our move. It was simple and easy. This facility and the staff are one of the best out there. I wish both elevators were working though so that it would eliminate the long wait.
Recommended: Yes
William
Apr 02, 2022
Kia is amazing! Fast, professional services.
So happy that I found Life Storage. Kia is incredibly professional, and thoroughly. She clearly explained everything that i needed, gave me options to ensure that I selected a space that met my needs, and she is super personable. She was mindful of my time and handled my set-up with upmost efficiency. The facility is clean. ultra modern, and secure. Definitely a great value.
Recommended: Yes
Cullen Gallagher
Feb 21, 2022
Great value, friendly staff, wish I had signed up sooner!
Very satisfied customer here! Easy to pick a room online, staff followed up quickly to arrange a time for me to arrive so they would be there to meet me. Got a very great tour by manager Nicole who walked me through the paperwork and made everything so easy and stress-free! Highly recommended.
Recommended: Yes
Antônio Santos
Nov 04, 2021
So far extremely good!
Could increase the amount of access hours, let’s say: until 11:00 pm.
Recommended: Yes
Paulo
May 24, 2020
Easy and fast
Loved how the staff helps and made it all so easy, got to choose the perfect unit for my needs. And the staff didn’t mind showing me 2 more units just in case I needed something smaller.
Recommended: Yes
Kat
May 11, 2020
New spaces with great protection
I spoke to someone on the phone & they were extremely rude and was then directed to another staff personal who was also extremely rude, but I let it go after actually going in to see the spaces which were actually so clean & well established. I genuinely recommend this storage company for people who care more about cleanliness & trustworthiness rather than over the phone staff politeness.
Recommended: Yes
Jason
Mar 23, 2020
Clean facility with a thoughtful staff
AJ and the are very attentive and the facility is clean and safe!
Recommended: Yes
Bryan Kosarek
Aug 27, 2019
Absolutely Amazing All-Around
I stopped by the facility on 8.21.2019 to check out my unit and was a little nervous given the other storage facilities I saw in the area. This facility was brand new, immaculate in regards to cleanliness, bright, and the staff was amazing friendly. Very comfortable knowing my life belongings will be here while I’m out of the country working on a project.
Recommended: Yes
Al scipio
Apr 18, 2019
i need a room
Nicole did a excellent job showing the different rooms, and explaining prices. Excellent customer service.
Recommended: Yes
Jesah
Apr 05, 2019
Awesome customer service. The place was clean and new. Amazing
Awesome customer service. The place was clean and new. Amazing
Recommended: Yes
Christine
Mar 16, 2019
Just do it!
Katrina & nicole were super friendly. Its refreshing to see workers like that. Most places they are usually rude. Place is super clean & theres parking. Wish the prices were better being that in the 5 x 5 by 8 ft isnt what your getting due to maybe a pipe running thru or a beam that can take up almost a foot. Prices should be adjusted due to that. Other then that highly recommended
Recommended: Yes
Stephanie
Feb 25, 2019
Highly Recommend
Mary, Nicole, and Katrina were very helpful and a delight to work with. I highly recommend.
Recommended: Yes
Samara
Sep 02, 2018
Best storage space
Great service, clean, organized, good security, friendly staff.
Recommended: Yes
Yungjin
May 22, 2018
Great place!
Facility looked clean & good and the staff was very helpful! They not only helped me picking the right unit, but also helped me moving my stuff on my moving day. I’ll definitely recommend to my friends/family!
Recommended: Yes
TILL JULIAN
Feb 22, 2018
Computer system down and no one returns my calls if it’s up again
See headline. All else fine also service on the ground
Recommended: Yes
Vlad
Jan 22, 2018
Clean, bright and vast. Several Loading docks, dollies and elevators.
The only downside is that this place is difficult to enter, all the doors are locked so you have to wait for someone to open it and hope there is an employee at the front desk. Otherwise everyone is ultra helpful and nice, huge facility with lights and cameras everywhere. good prices and climate control.
Recommended: Yes
Krystalyn
Dec 20, 2017
Great service from Brock!!
Brock was the guy who took care of all my questions, and helped me make the best choice for my storage needs!!
Recommended: Yes
汁潤
Oct 08, 2017
Move to small unit
Very clean and good service. All is very clear. Pretty far from public transportation but good overall.
Recommended: Yes
Jay
Sep 20, 2017
Great experience
Great price and very happy so far.
Recommended: Yes
Jessica
Sep 07, 2017
Great move in!
Seamless move in. Check in was easy, and the service was great.
Recommended: Yes
amanda
Sep 05, 2017
Great customer service
Mary was extremely helpful showing us different units with better lighting and such. The facility was clean and the price was very good compared to other places I viewed.
Recommended: Yes
Jessica
Sep 05, 2017
Great easy move in
Life Storage was an easy transaction, clean and large space. I would definitely recommend it.
Recommended: Yes
Sarah
Aug 31, 2017
Easy move from Manhattan
I needed a place to store my belongings between moves in Manhattan. Life Storage in Long Island City is by far more affordable than Manhattan storage facilities and was an easy commute. They offered a free month which made it an especially good deal. The manager was very nice and helpful in making sure I chose the right sized unit. I would definitely recommend!
Recommended: Yes
Francis
Aug 30, 2017
Really great!
Service was impeccable, facility was clean and staff was very professional and friendly
Recommended: Yes
Francis
Aug 28, 2017
Great Experience overall.
Facility was very clean, staff was friendly and there were plenty of dolly's to use for transporting items. They gave a thorough explanation of the whole process to make no room for confusion.
Recommended: Yes
Kirsten
Aug 28, 2017
Bargain rates and helpful staff
Who could ask for anything more? Moving is already a hassle. Sparefoot takes the headache out of it all. Super friendly officer manager Brock responded to all my questions and needs with polite, quick, professional courtesy! Kudos to him!
Recommended: No
JAVIER
Aug 25, 2017
Convenient location
Very friendly but Nice and helpful staff
Recommended: Yes
Curtis
Aug 08, 2017
Great location
Would recommend, very clean new building
Recommended: Yes
Tristan
Aug 08, 2017
The staff member was excellent
Very helpful woman who works there helped get everything sorted for me
Recommended: Yes
John
Aug 05, 2017
Brand new storage building
The manager works hard to make sure the place is perfect for everybody. The place has smooth floors, so it is easy to move your stuff. They also have a good loading bay and room to move around.
Recommended: Yes
Mark
Jul 25, 2017
Staff is friendly and helpful. Store Manager Brock is great!
Clean, well run facility. Staff likes helping customers and explaining their services. The manager, Brock clearly loves his job and enjoys being helpful. Highly recommended.
Recommended: Yes
Jackson Verges
Jul 24, 2017
Great service, friendly and helpful staff, great location.
Very open. Great facility. So happy I found this place. Everything went smoothly, this is the best deal I've ever found for a storage unit.
Recommended: Yes
James
Jul 13, 2017
Modern and super clean
Facility looks nearly new, it's so clean and modern looking. The price was really good, relatively, and the loading area was indoors and well laid out.
Recommended: Yes
James
Jul 02, 2017
Clean and modern
Overall, we're pleased. It's a very nice, clean, and modern facility.
Recommended: Yes
Christopher
Jun 21, 2017
Good experience, goo service
I had a good experience with the service representative, who helped explain everything I needed to know about by storage unit. Would recommend.
Recommended: Yes
Buffie
May 31, 2017
Great
Cheap, clean, easily accessible facility. Helpful staff
Recommended: Yes
